DevOps and Leadership

Seven habits of highly effective DevOps Leaders

Transcript

1. DevOps and Leadership
   Management 3.0 Stammtisch
   

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2. What Dev and Ops can learn from each other
   Dev can teach…
   ■ … how to automate stuff
   ■ … everything as code
   ■ … version control
   ■ … testing
   ■ … embrace change
   analyze and structure your solution
   Ops can teach…
   ■ … how to monitor systems
   ■ … real world load patterns
   ■ … operational responsibility
   ■ … chaos engineering
   ■ … redundancy and resilience
   stay calm in the presence of chaos
   

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3. Dysfunctional Way: Optimize for Local Efficiency
   System
   Dev
   Optimize
   System
   Ops Optimize
   Handover
   

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4. System
   1st Way: Systems Thinking
   Dev Ops
   Optimize
   

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5. 2nd Way: Amplify Feedback Loops
   Dev Ops
   Optimize
   Feedback
   System
   

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6. 3rd Way: Continual Experimentation and Learning
   Dev Ops
   Optimize
   Feedback
   System
   Experiment
   &
   Learn
   

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7. Seven Leadership Duties
   1. Start small
   2. Reduce overhead
   3. Eyes on - hands off
   4. Encourage cross silo communication
   5. Dissolve existing silos
   6. Take it to the team
   7. Lead by example
   

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8. 1. Start Small
   ■ Avoid analysis paralysis
   ■ Reduce anxiety
   ■ Explore, don’t conquer
   ■ Learn as you grow
   ■ Contain risk
   Image source: https://www.flickr.com/photos/demandaj/6815874716
   

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9. 2. Reduce Overhead
   ■ Reduce management
   hierarchies
   ■ Allow leadership to
   emerge
   ■ Limit meetings
   ■ Eliminate status reports
   ■ Avoid excessive
   planning
   Image source: https://www.flickr.com/photos/foilman/8916359709
   

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10. 3. Eyes On - Hands Off
    ■ Adopt lean’s “Go and see” approach
    ■ Be present and don’t interfere
    ■ Act if invited
    ■ Don’t pull the grass, let it grow
    Image source: https://www.flickr.com/photos/neonzu1/34016537494
    

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11. 4. Encourage Cross Silo Communication
    ■ Bring everyone involved to the same
    table
    ■ Change “need to know” mindset into
    free flowing information
    ■ Use information radiators
    ■ Avoid handover meetings
    ■ Trust your teams
    Image source: https://www.flickr.com/photos/mabelia/37030632943
    

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12. 5. Dissolve Existing Silos
    ■ Grow cross-functional
    teams
    ■ Foster a feeling of shared
    responsibility
    ■ Find common goals to
    optimize the whole
    system
    ■ Don’t focus on local
    optimization
    ■ Educate management to
    become leaders
    Image source: https://www.flickr.com/photos/tomgehrke/4906776131
    

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13. 6. Take it to the Team
    ■ Delegate decisions to the “lowest”
    possible level
    ■ Avoid overriding team decisions
    ■ Make delegation levels transparent
    ■ Re-visit delegation levels regularly
    ■ Don’t answer for the team
    ■ Don’t be the bottleneck
    Image source: https://www.flickr.com/photos/btf5/29354305801
    

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14. 7. Lead by Example
    ■ Grant your team the same privileges
    as yourself
    ■ Create transparency about your work
    ■ Celebrate successes and learnings
    ■ Do unto others as you would have
    them do unto you (Golden Rule)
    ■ Embrace feedback from your teams
    Image source: https://www.flickr.com/photos/theloushe/4420666879
    

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15. About Us
    Peter Götz
    peter@devops-events.de
    Save 50% for our next DevOps 101 training
    https://www.devops-events.de/trainings/devops-101
    Buy one ticket and bring a friend or colleague
    for free (coupon code “2-4-1”)
    Oliver Hankeln
    oliver@devops-events.de
    

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