DevOps and Leadership

Seven habits of highly effective DevOps Leaders

Transcript

1. DevOps and Leadership Management 3.0 Stammtisch
2. What Dev and Ops can learn from each other Dev can teach… ▪ … how to automate stuff ▪ … everything as code ▪ … version control ▪ … testing ▪ … embrace change analyze and structure your solution Ops can teach… ▪ … how to monitor systems ▪ … real world load patterns ▪ … operational responsibility ▪ … chaos engineering ▪ … redundancy and resilience stay calm in the presence of chaos
3. Dysfunctional Way: Optimize for Local Efficiency System Dev Optimize System Ops Optimize Handover
4. System 1st Way: Systems Thinking Dev Ops Optimize
5. 2nd Way: Amplify Feedback Loops Dev Ops Optimize Feedback System
6. 3rd Way: Continual Experimentation and Learning Dev Ops Optimize Feedback System Experiment & Learn
7. Seven Leadership Duties 1. Start small 2. Reduce overhead 3. Eyes on - hands off 4. Encourage cross silo communication 5. Dissolve existing silos 6. Take it to the team 7. Lead by example
8. 1. Start Small ▪ Avoid analysis paralysis ▪ Reduce anxiety ▪ Explore, don’t conquer ▪ Learn as you grow ▪ Contain risk Image source: https://www.flickr.com/photos/demandaj/6815874716
9. 2. Reduce Overhead ▪ Reduce management hierarchies ▪ Allow leadership to emerge ▪ Limit meetings ▪ Eliminate status reports ▪ Avoid excessive planning Image source: https://www.flickr.com/photos/foilman/8916359709
10. 3. Eyes On - Hands Off ▪ Adopt lean’s “Go and see” approach ▪ Be present and don’t interfere ▪ Act if invited ▪ Don’t pull the grass, let it grow Image source: https://www.flickr.com/photos/neonzu1/34016537494
11. 4. Encourage Cross Silo Communication ▪ Bring everyone involved to the same table ▪ Change “need to know” mindset into free flowing information ▪ Use information radiators ▪ Avoid handover meetings ▪ Trust your teams Image source: https://www.flickr.com/photos/mabelia/37030632943
12. 5. Dissolve Existing Silos ▪ Grow cross-functional teams ▪ Foster a feeling of shared responsibility ▪ Find common goals to optimize the whole system ▪ Don’t focus on local optimization ▪ Educate management to become leaders Image source: https://www.flickr.com/photos/tomgehrke/4906776131
13. 6. Take it to the Team ▪ Delegate decisions to the “lowest” possible level ▪ Avoid overriding team decisions ▪ Make delegation levels transparent ▪ Re-visit delegation levels regularly ▪ Don’t answer for the team ▪ Don’t be the bottleneck Image source: https://www.flickr.com/photos/btf5/29354305801
14. 7. Lead by Example ▪ Grant your team the same privileges as yourself ▪ Create transparency about your work ▪ Celebrate successes and learnings ▪ Do unto others as you would have them do unto you (Golden Rule) ▪ Embrace feedback from your teams Image source: https://www.flickr.com/photos/theloushe/4420666879
15. About Us Peter Götz peter@devops-events.de Save 50% for our next DevOps 101 training https://www.devops-events.de/trainings/devops-101 Buy one ticket and bring a friend or colleague for free (coupon code “2-4-1”) Oliver Hankeln oliver@devops-events.de