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DevOps and Leadership

DevOps and Leadership

Seven habits of highly effective DevOps Leaders

Peter Götz

May 14, 2018
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  1. DevOps and Leadership
    Management 3.0 Stammtisch

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  2. What Dev and Ops can learn from each other
    Dev can teach…
    ■ … how to automate stuff
    ■ … everything as code
    ■ … version control
    ■ … testing
    ■ … embrace change
    analyze and structure your solution
    Ops can teach…
    ■ … how to monitor systems
    ■ … real world load patterns
    ■ … operational responsibility
    ■ … chaos engineering
    ■ … redundancy and resilience
    stay calm in the presence of chaos

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  3. Dysfunctional Way: Optimize for Local Efficiency
    System
    Dev
    Optimize
    System
    Ops Optimize
    Handover

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  4. System
    1st Way: Systems Thinking
    Dev Ops
    Optimize

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  5. 2nd Way: Amplify Feedback Loops
    Dev Ops
    Optimize
    Feedback
    System

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  6. 3rd Way: Continual Experimentation and Learning
    Dev Ops
    Optimize
    Feedback
    System
    Experiment
    &
    Learn

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  7. Seven Leadership Duties
    1. Start small
    2. Reduce overhead
    3. Eyes on - hands off
    4. Encourage cross silo communication
    5. Dissolve existing silos
    6. Take it to the team
    7. Lead by example

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  8. 1. Start Small
    ■ Avoid analysis paralysis
    ■ Reduce anxiety
    ■ Explore, don’t conquer
    ■ Learn as you grow
    ■ Contain risk
    Image source: https://www.flickr.com/photos/demandaj/6815874716

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  9. 2. Reduce Overhead
    ■ Reduce management
    hierarchies
    ■ Allow leadership to
    emerge
    ■ Limit meetings
    ■ Eliminate status reports
    ■ Avoid excessive
    planning
    Image source: https://www.flickr.com/photos/foilman/8916359709

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  10. 3. Eyes On - Hands Off
    ■ Adopt lean’s “Go and see” approach
    ■ Be present and don’t interfere
    ■ Act if invited
    ■ Don’t pull the grass, let it grow
    Image source: https://www.flickr.com/photos/neonzu1/34016537494

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  11. 4. Encourage Cross Silo Communication
    ■ Bring everyone involved to the same
    table
    ■ Change “need to know” mindset into
    free flowing information
    ■ Use information radiators
    ■ Avoid handover meetings
    ■ Trust your teams
    Image source: https://www.flickr.com/photos/mabelia/37030632943

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  12. 5. Dissolve Existing Silos
    ■ Grow cross-functional
    teams
    ■ Foster a feeling of shared
    responsibility
    ■ Find common goals to
    optimize the whole
    system
    ■ Don’t focus on local
    optimization
    ■ Educate management to
    become leaders
    Image source: https://www.flickr.com/photos/tomgehrke/4906776131

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  13. 6. Take it to the Team
    ■ Delegate decisions to the “lowest”
    possible level
    ■ Avoid overriding team decisions
    ■ Make delegation levels transparent
    ■ Re-visit delegation levels regularly
    ■ Don’t answer for the team
    ■ Don’t be the bottleneck
    Image source: https://www.flickr.com/photos/btf5/29354305801

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  14. 7. Lead by Example
    ■ Grant your team the same privileges
    as yourself
    ■ Create transparency about your work
    ■ Celebrate successes and learnings
    ■ Do unto others as you would have
    them do unto you (Golden Rule)
    ■ Embrace feedback from your teams
    Image source: https://www.flickr.com/photos/theloushe/4420666879

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  15. About Us
    Peter Götz
    [email protected]
    Save 50% for our next DevOps 101 training
    https://www.devops-events.de/trainings/devops-101
    Buy one ticket and bring a friend or colleague
    for free (coupon code “2-4-1”)
    Oliver Hankeln
    [email protected]

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