Building and Scaling an Distributed and Inclusive Team

Travis CI travis-ci.com Mathias Meyer, CEO @roidrage Building and Scaling
a Distributed and Inclusive Team

@roidrage

@roidrage !

@roidrage !"#$%&'( 40 Builders 9 Native Languages !)*#$+,-.

@roidrage 15 Home Countries !")/*#$& ,-.0'(1

@roidrage ~50% Remote

@roidrage • Large Customer Base in US • Increasing Diversity
Push for Remote

@roidrage “Distributed teams increase the chances of diversity due to
having people from diﬀerent cultures and backgrounds.” Travis CI Team

@roidrage Jan Lehnardt <include> <div></div> </include>

@roidrage *Jan Lehnardt <include> <async/> <div></div> </include>

@roidrage Communication Culture

@roidrage

@roidrage ChatOps

@roidrage #incident-response

@roidrage

@roidrage GitHub Issues Create Visibility

@roidrage how-we-work

@roidrage Continuous Integration for Company Culture

@roidrage

@roidrage Inclusive Decision Making

@roidrage Distributed Teams Incur a Tax on Communication

@roidrage David Marquet: Turn The Ship Around “Don’t move information
to authority, move authority to the information.”

@roidrage “Less oral communication means more accidental documentation.” Travis CI
Team

@roidrage

@roidrage Distributed Facetime

@roidrage

@roidrage Continuous Improvement Talks

@roidrage

@roidrage A Distributed Team’s Biggest Challenge: Inclusive Communication

@roidrage Communication Culture

@roidrage Engineering Culture

@roidrage

@roidrage Blameless Culture

@roidrage Blameless Culture = Learning Culture

@roidrage Engineers Work Customer Support

@roidrage Diﬀerent Cultures

@roidrage

@roidrage • Good • Great • Needs Improvement "

@roidrage • Great • Good • Needs Improvement • Okay
• Nope !

@roidrage Europameisterschaftsqualifikationsrunde

@roidrage English is Ambiguous

@roidrage

@roidrage Tone and Nuance Get Lost in Writing

@roidrage Travis CI Team “Never attribute to malice or stupidity
that which is adequately explained by a missing perspective.”

@roidrage YMMV

Travis CI travis-ci.com Mathias Meyer, CEO @roidrage Thank you!

Building and Scaling an Distributed and Inclusive Team

Building and Scaling an Distributed and Inclusive Team

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