Building and Scaling an Distributed and Inclusive Team

Building and Scaling an Distributed and Inclusive Team

A talk I gave at The Lead Developer UK 2017.

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Mathias Meyer

June 09, 2017
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Transcript

  1. Travis CI travis-ci.com Mathias Meyer, CEO @roidrage Building and Scaling

    a Distributed and Inclusive Team
  2. @roidrage

  3. @roidrage !

  4. @roidrage !"#$%&'( 40 Builders 9 Native Languages !)*#$+,-.

  5. @roidrage 15 Home Countries !")/*#$& ,-.0'(1

  6. @roidrage ~50% Remote

  7. @roidrage • Large Customer Base in US • Increasing Diversity

    Push for Remote
  8. @roidrage “Distributed teams increase the chances of diversity due to

    having people from different cultures and backgrounds.” Travis CI Team
  9. @roidrage Jan Lehnardt <include> <div></div> </include>

  10. @roidrage *Jan Lehnardt <include> <async/> <div></div> </include>

  11. @roidrage Communication Culture

  12. @roidrage Communication Culture

  13. @roidrage

  14. @roidrage

  15. @roidrage ChatOps

  16. @roidrage #incident-response

  17. @roidrage

  18. @roidrage

  19. @roidrage

  20. @roidrage

  21. @roidrage

  22. @roidrage

  23. @roidrage GitHub Issues Create Visibility

  24. @roidrage how-we-work

  25. @roidrage Continuous Integration for Company Culture

  26. @roidrage

  27. @roidrage

  28. @roidrage Inclusive Decision Making

  29. @roidrage Distributed Teams Incur a Tax on Communication

  30. @roidrage David Marquet: Turn The Ship Around “Don’t move information

    to authority, move authority to the information.”
  31. @roidrage “Less oral communication means more accidental documentation.” Travis CI

    Team
  32. @roidrage

  33. @roidrage Distributed Facetime

  34. @roidrage

  35. @roidrage Continuous Improvement Talks

  36. @roidrage

  37. @roidrage A Distributed Team’s Biggest Challenge: Inclusive Communication

  38. @roidrage Communication Culture

  39. @roidrage Engineering Culture

  40. @roidrage

  41. @roidrage Blameless Culture

  42. @roidrage Blameless Culture = Learning Culture

  43. @roidrage Engineers Work Customer Support

  44. @roidrage Different Cultures

  45. @roidrage

  46. @roidrage

  47. @roidrage • Good • Great • Needs Improvement "

  48. @roidrage • Great • Good • Needs Improvement • Okay

    • Nope !
  49. @roidrage Europameisterschaftsqualifikationsrunde

  50. @roidrage English is Ambiguous

  51. @roidrage

  52. @roidrage Tone and Nuance Get Lost in Writing

  53. @roidrage Travis CI Team “Never attribute to malice or stupidity

    that which is adequately explained by a missing perspective.”
  54. @roidrage YMMV

  55. Travis CI travis-ci.com Mathias Meyer, CEO @roidrage Thank you!