Digital Government Landscape in Taiwan: Schnitzels, Whistles, Unicorns

Keynote speech @ 2nd CamIDF, Phnom Penh, Cambodia.

Transcript

1. Digital Government
   Landscape in Taiwan
   Schnitzels, Whistles, Unicorns
   2022/11/16 Poren Chiang @ 2nd CamIDF, CC BY-SA 4.0
   

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2. Poren Chiang
   hi@poren.tw / @RSChiang on Twitter
   Feel free to reach out!
   Research Assistant, IIAS

   LL.M., UCLA Law
   Photo by 松鼠 @ g0v Flickr, CC BY 2.0
   

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3. Source: Taiwan E-Governance Research Center.
   

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4. Source: Ministry of Digital Affairs.
   

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5. Source: Ministry of Digital Affairs.
   

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6. e-Government in Taiwan
   introduce network
   infrastructure
   self-service portal &
   online registries
   integrating systems
   between agencies
   

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7. e-Government in Taiwan
   introduce network
   infrastructure
   self-service portal &
   online registries
   integrating systems
   between agencies
   “computerize” Web 2.0 / e-Gov? Smart-Gov?
   

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8. https://law.moj.gov.tw/ENG/LawClass/LawAll.aspx?pcode=I0050021
   

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9. • Enacted in 1995 as the Computer-Processed Personal
   Data Protection Act before the 2002 amendment
   generalized its application.
   • Nonwaivable rights to request to inspect, copy, amend,
   delete, or stop collecting personal data for individuals.
   • Requires disclosure of collected data categories.
   • Enact civil liabilities for data misuse and/or breach.
   Personal Data Protection Act
   

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10. • Governmental access of personal information weren’t
    finely regulated; creating over-broad license and general
    confusion within the bureaucracy.
    • Consent model without finite time and/or granular control
    over collected data categories enabled data collectors to
    basically “ask once, use forever.”
    • Lack of data protection agency.
    • Burden of proof is high for data breach lawsuits.
    Personal Data Protection Act
    

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12. • Copyright Act along with Open Government Data License
    released a lot of public sector statistics and publications
    to public domain for general use.
    • Active demands from private sector and citizens pushed
    for more live APIs; e.g., Transport Data eXchange.
    • Data quality issue exists as agencies with lesser interest
    data try to meet internal open data goals by uploading
    raw spreadsheets or empty-shell document with single
    hyperlink pointing to their website.
    Challenges on Open Data
    

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13. https://data.gov.tw/en/licenses
    

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14. https://data.gov.tw/dataset/33312
    Ministry of Transportation Open Data Concrete Action Strategy (2019–2021)
    

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15. https://mydata.nat.gov.tw/
    

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16. 2021 T-Road Maintenance Contract CFP, National Development Council.
    T-Road Network (GSN VPN)
    Connects data from agencies nationwide
    Labor Insurance NHI Enrollment
    Record
    Household
    Registration
    Built by Nat’l Dev. Council
    Agency Sandbox
    T-Road Mgmt Plat.
    Govt Data Transport Plat. Web
    Portal (Centralized listing)
    Svc. Lookup
    Impl. Flow
    Downloads
    Agency
    Citizen
    

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17. • MyData provides the necessary service for private
    companies to ask for personal data directly from the
    government.
    • T-Road enables personal data sharing between different
    data-controlling agencies.
    • Neither of them addressed the fundamental issues in
    PDPA.
    • Weak audit mechanism may lead to accountability
    problems.
    MyData & T-Road
    

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18. https://www.cna.com.tw/news/aipl/202012090107.aspx
    Digital ID Card
    Full Rollout in July 2021
    MOICA
    Integration
    Available
    NHI Card
    Driver License
    Interopable
    Info printed: Name, ID#, date of birth,
    marriage status, photo, renewal due
    Spouse, parent names, residential address
    are stored in chip, requires consent to read
    

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19. • RFID-enabled, per-zone encrypted smart card set to
    begin issuance in 2020.
    • Original plan to integrate with NHI card cancelled;
    optional integration with MOICA still available.
    • Civil outcry postponed the actual rollout.
    • Legal basis: None*
    • No legal means to stop private sectors from misusing ID
    number or e-ID itself.
    e-ID in Taiwan
    

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20. Source: Ministry of Digital Affairs.
    

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21. Digital Government
    ≠ (just) make websites or apps
    ≠ trending tech, e.g., blockchains
    

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22. • Data Governance is the upfront issue of meaningful
    digital government adoption
    → Minimal, only-once, accountable collection
    • Quality digital service builds on good government service
    → Infrastructure investment improves digital experience
    → Transparent, open data empowers citizens and
    domestic software industry alike
    Rolling on
    

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23. Bells and whistles
    Rainbows and unicorns
    

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25. Thanks!
    2022/11/16 Poren Chiang @ 2nd CamIDF, CC BY-SA 4.0
    

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