How to Make a Sandwich

33cfb4d051a768c06f7fb380c7c2abe3?s=47 Dan North
March 08, 2016

How to Make a Sandwich

...Techniques for Effective Feedback

Feedback is one of the most important skills when collaborating with others. Giving and receiving feedback with honesty, integrity and empathy is hard. Doing so consistently takes practise and requires learning and practising feedback and listening techniques.

In this session, Dan discusses a number of feedback models and techniques and shows you where and how you can apply them. He explains the infamous and much-misunderstood “sandwich model” of feedback, how it works and why it usually doesn’t, and looks at some of the failure modes of feedback. Are you using feedback to help your colleagues and yourself to grow, or are you using it to coerce and control them? How do you know? And what does any of this have to do with Systems Theory?

After this session you will be better equipped to offer feedback, more resilient when receiving feedback, and maybe more aware of your own motivations for doing so.

33cfb4d051a768c06f7fb380c7c2abe3?s=128

Dan North

March 08, 2016
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