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What UX Research Maturity Looks Like

Tomer Sharon
March 11, 2018

What UX Research Maturity Looks Like

My UX Insight 2018 opening keynote in Utrecht, The Netherlands (given on March 8, 2018). I shared problems with research as I observe them these days (red part), "solutions" researchers apply that don't really solve these problems (yellow part), and 10 ideas for solutions (green part).

Tomer Sharon

March 11, 2018
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  1. it’s not working.

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  2. fishing expeditions

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  3. research factory

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  4. sponsorship & buy-in

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  5. research silos

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  6. seat at the table

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  7. faith-based hallucinations

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  8. job security

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  9. collaboration

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  10. visible experience

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  11. research systems

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  12. continuous research

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  13. atomic research

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  14. connect between experience and business metrics

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  15. Lions don’t lose sleep
    over the opinion of sheep
    @tsharon

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  16. We are all lions & lionesses

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  17. Let’s act like ones.

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  18. Let’s act like ones.
    bad memory
    fishing expeditions
    research factory
    sponsorship & buy-in
    research silos
    action
    seat at the table
    faith-based hallucinations
    Job security
    labs
    share-outs
    posters
    reports
    collaboration
    negotiation
    workshops
    quit
    research
    make experience visible
    reports
    research systems
    teams
    currency is video
    continuous research
    atomic research
    connect metrics
    @tsharon | YouTube: bit.ly/Tomer-UX

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