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UX❤PM- 6 ways to ​learn better together

Tomer Sharon
February 02, 2016

UX❤PM- 6 ways to ​learn better together

Virtual Conference presented by Rosenfeld Media
Product Management + User Experience

UXers who practice user research and product managers have a lot in common. They both want to learn from users and customers and work hard toward developing successful products, features, or services. However, sometimes they may feel disconnected from each other, perceiving one another as too slow, fast, biased, academic, disorganized, vague, and what not. During this talk, Tomer will provide six practices - three for UXers, three for PMs - to work better together in researching users and their needs.

Tomer Sharon

February 02, 2016
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Transcript

  1. UX PM:
    SIX WAYS TO LEARN
    BETTER TOGETHER
    TOMER SHARON
    Head of UX, WeWork
    @tsharon

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  2. UXers PMs ???

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  3. UXers PMs ???

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  4. BE THERE EARLY TO SHAPE ROADMAP

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  5. LISTEN TO IDENTIFY KNOWLEDGE GAPS

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  6. UXers PMs ???

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  7. Uxers CAN MAKE YOU HEROES

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  8. GET FEEDBACK ON SURVEY QUESTIONS

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  9. CUSTOMER MEETINGS ARE A RARE
    OPPORTUNITY TO LEARN

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  10. UXers PMs ???

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  11. HOW DO I CONVINCE MY TEAM TO DO/
    LISTEN TO USER RESEARCH?

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  12. EMPATHY TOWARDS STAKEHOLDERS

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  13. ALTERNATIVE WAYS TO REPORT RESULTS

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  14. CHANGES HAPPEN

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  15. FINAL THOUGHTS

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  16. “DON’T BELIEVE
    EVERYTHING
    YOU SEE ON A
    POWERPOINT
    SLIDE.”
    - ABE LINCOLN

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  17. THANK YOU
    Rosenfeldmedia.com/books/lean-user-research
    @tsharon (Twitter & Instagram)
    Facebook.com/leanresearch
    Instagram: #validatingstory

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