Respectful Curiosity

Transcript

1. UX AUSTRALIA 2019 - RESPECTFUL CURIOSITY Zoe Green Designer @ Meld Studios Sam Frain Executive Director @ Northcott Innovation Respectful Curiosity: With whom are we building inclusion? @wearemeld @NCinnovate
2. UX AUSTRALIA 2019 - RESPECTFUL CURIOSITY We are not the experts in other people's lives... @wearemeld @NCinnovate
3. UX AUSTRALIA 2019 - RESPECTFUL CURIOSITY Hello. @wearemeld @NCinnovate Zoe Green Designer @ Meld Studios Sam Frain Executive Director @ Northcott Innovation
4. UX AUSTRALIA 2019 - RESPECTFUL CURIOSITY Who are we building inclusion for? UX AUSTRALIA 2019 - RESPECTFUL CURIOSITY @wearemeld @NCinnovate
5. UX AUSTRALIA 2019 - RESPECTFUL CURIOSITY We are designing for all... @wearemeld @NCinnovate Photograph: Meld Studios
6. UX AUSTRALIA 2019 - RESPECTFUL CURIOSITY 12 Values of Inclusion Heather Simmons - Everyone is born “in” - All means “All” - Everyone needs to be “in” - Everyone needs to be - Everyone is ready - Everyone needs support - Everyone can learn - Everyone can contribute - Everyone can communicate - Together we are better @wearemeld @NCinnovate
7. UX AUSTRALIA 2019 - RESPECTFUL CURIOSITY 12 Values of Inclusion Heather Simmons - Everyone is born “in” - All means “All” - Everyone needs to be “in” - Everyone needs to be - Everyone is ready - Everyone needs support - Everyone can learn - Everyone can contribute - Everyone can communicate - Together we are better @wearemeld @NCinnovate
8. UX AUSTRALIA 2019 - RESPECTFUL CURIOSITY Microsoft’s Inclusive Spectrum > Iterated Inclusive Spectrum @wearemeld @NCinnovate microsoft.com/design/inclusive Inclusive Spectrums - Meld Studios
9. UX AUSTRALIA 2019 - RESPECTFUL CURIOSITY Inclusive Spectrums - Meld Studios @wearemeld @NCinnovate
10. UX AUSTRALIA 2019 - RESPECTFUL CURIOSITY Inclusive Spectrums - Meld Studios @wearemeld @NCinnovate
11. UX AUSTRALIA 2019 - RESPECTFUL CURIOSITY Inclusive Spectrums - Meld Studios @wearemeld @NCinnovate
12. UX AUSTRALIA 2019 - RESPECTFUL CURIOSITY Inclusive Spectrums - Meld Studios @wearemeld @NCinnovate
13. UX AUSTRALIA 2019 - RESPECTFUL CURIOSITY @wearemeld @NCinnovate Look what happens when we design for all... Photograph: Reddit
14. UX AUSTRALIA 2019 - RESPECTFUL CURIOSITY Why is building inclusive experiences important? UX AUSTRALIA 2019 - RESPECTFUL CURIOSITY @wearemeld @NCinnovate
15. UX AUSTRALIA 2019 - RESPECTFUL CURIOSITY Less inclusive design means basic needs aren’t met. @wearemeld @NCinnovate Photograph and video: Meld Studios
16. UX AUSTRALIA 2019 - RESPECTFUL CURIOSITY People don’t feel safe as they move around our world “There was no-one at the station to get me off, so I sat with my legs hanging out the doors shouting 'help!' at Wynyard station” Research participant Photograph: Meld Studios @wearemeld @NCinnovate
17. UX AUSTRALIA 2019 - RESPECTFUL CURIOSITY We design for ourselves and forget about others “If you have ever had a problem grasping the importance of diversity in tech and its impact on society, watch this video” @nke_ise @wearemeld @NCinnovate Video: Via Twitter Chukwuemeka Afigbo @nke_ise
18. UX AUSTRALIA 2019 - RESPECTFUL CURIOSITY We design for a non-existent norm A woman involved in a car crash is 47% more likely to be seriously injured and 17% more likely to die The deadly truth about a world built for men – from stab vests to car crashes - The Guardian 23 February 2019 Photograph: Kellie French/The Guardian @wearemeld @NCinnovate
19. UX AUSTRALIA 2019 - RESPECTFUL CURIOSITY We design people out, creating invisible & unseen communities Defensive/Hostile Architecture “Putting spikes up like this doesn’t address the issues of inequality and poverty – it just pushes them away from your immediate vision so that you don’t have to look at them” ‘These anti-homeless spikes are brutal. We need to get rid of them’ , Leah Borromeo The Guardian, 23 July 2015 @wearemeld @NCinnovate Photograph and video: Guy Corbishley/Demotix/Corbis/The Guardian
20. UX AUSTRALIA 2019 - RESPECTFUL CURIOSITY We embed bias and assumption into machines which make decisions @wearemeld @NCinnovate ‘Can an algorithm tell when kids are in danger?’ Dan Hurley, New York Times, 2 Jan 2018 “All of the data on which the algorithm is based is biased. Black children are, relatively speaking, over-surveilled in our systems, and white children are under-surveilled. Who we investigate is not a function of who abuses. It’s a function of who gets reported.”
21. UX AUSTRALIA 2019 - RESPECTFUL CURIOSITY Life is harder than it actually needs to be... @wearemeld @NCinnovate Photographs: Meld Studios, Georgina Hibberd
22. UX AUSTRALIA 2019 - RESPECTFUL CURIOSITY Let’s bust some common assumptions... UX AUSTRALIA 2019 - RESPECTFUL CURIOSITY @wearemeld @NCinnovate
23. UX AUSTRALIA 2019 - RESPECTFUL CURIOSITY Biases and assumptions lead to exclusive designs... How can we unpack and reframe our biases? @wearemeld @NCinnovate
24. UX AUSTRALIA 2019 - RESPECTFUL CURIOSITY Assumptions people make... based on how I look @wearemeld @NCinnovate
25. UX AUSTRALIA 2019 - RESPECTFUL CURIOSITY @wearemeld @NCinnovate
26. UX AUSTRALIA 2019 - RESPECTFUL CURIOSITY @wearemeld @NCinnovate
27. UX AUSTRALIA 2019 - RESPECTFUL CURIOSITY @wearemeld @NCinnovate VIDEO
28. UX AUSTRALIA 2019 - RESPECTFUL CURIOSITY @wearemeld @NCinnovate
29. UX AUSTRALIA 2019 - RESPECTFUL CURIOSITY Assumptions people make... about my decisions and desires @wearemeld @NCinnovate
30. UX AUSTRALIA 2019 - RESPECTFUL CURIOSITY @wearemeld @NCinnovate VIDEO
31. UX AUSTRALIA 2019 - RESPECTFUL CURIOSITY @wearemeld @NCinnovate
32. UX AUSTRALIA 2019 - RESPECTFUL CURIOSITY @wearemeld @NCinnovate VIDEO
33. UX AUSTRALIA 2019 - RESPECTFUL CURIOSITY @wearemeld @NCinnovate VIDEO
34. UX AUSTRALIA 2019 - RESPECTFUL CURIOSITY @wearemeld @NCinnovate VIDEO
35. UX AUSTRALIA 2019 - RESPECTFUL CURIOSITY The mistakes we’ve made and the lessons we’ve learnt UX AUSTRALIA 2019 - RESPECTFUL CURIOSITY @wearemeld @NCinnovate
36. UX AUSTRALIA 2019 - RESPECTFUL CURIOSITY Failures or Learnings @wearemeld @NCinnovate
37. UX AUSTRALIA 2019 - RESPECTFUL CURIOSITY Tools and take homes 1. Ask 2. Acknowledge 3. Value & Budget @wearemeld @NCinnovate
38. UX AUSTRALIA 2019 - RESPECTFUL CURIOSITY Tools and take homes 4. Allow Time 5. Support & Autonomy 6. Reimagine Artefacts & Activities @wearemeld @NCinnovate
39. UX AUSTRALIA 2019 - RESPECTFUL CURIOSITY Thank you UX AUSTRALIA 2019 - RESPECTFUL CURIOSITY @wearemeld @NCinnovate Zoe Green Designer @ Meld Studios zoe@meldstudios.com.au | @ZoeMckenzieG | @wearemeld Sam Frain Executive Director @ Northcott Innovation samantha.frain@northcott.com.au | @NCInnovate