UXINDIA17 - Our new job as designers: teaching everyone to design

Our new job as designers: teaching everyone to design

Transcript

2. Teaching everyone to design How can we, as designers, empower the rest of our team to participate in the UX design process? jcerazy@google.com
3. “Design is everywhere, inevitably everyone is a designer.” - Tim Brown, CEO of IDEO
5. UX India 2017 | Teaching everyone to design Learning design skills = Becoming a full time designer
6. UX India 2017 | Teaching everyone to design Learning design skills = Easier collaboration
7. UX India 2017 | Teaching everyone to design Learning design skills = Design in decision making
8. UX India 2017 | Teaching everyone to design Learning design skills = Better end product
9. UX India 2017 | Teaching everyone to design So let’s look at an example: After Before
10. UX India 2017 | Teaching everyone to design And the team: Eng UX PM 10 2 2
11. UX India 2017 | Teaching everyone to design 01: Create a psychologically safe environment 02: Share skills and source files 03: Schedule “office hour” consultations 04: Share ownership of design tasks with actual impact 05: Agree on a decision-making framework How we did it:
12. UX India 2017 | Teaching everyone to design Speaking the same language Challenge 1:
14. UX India 2017 | Teaching everyone to design Who Why How Create a psychologically safe environment Who Grow mutual trust and respect Product managers Engineers • Team bonding • Myers-Brigg • Peer-to-peer bonus system How Leadership UX-ers
15. UX India 2017 | Teaching everyone to design “I don’t have any design skills” Challenge 2:
17. Share skills and source files Who Why How Introduce a more effective way to communicate and collaborate Product managers • Facilitate a design sprint • Teach a class or workshop • Maintain a design repository Engineers UX-ers
18. UX India 2017 | Teaching everyone to design Not enough UX-ers for all of the UX work Challenge 3:
20. Schedule office hours Who Why How Ensure design is always accessible Product managers • Create a recurring calendar invite • Reserve an informal environment • Work through if not needed Engineers UX-ers
21. UX India 2017 | Teaching everyone to design Everyone should feel like a product owner Challenge 4:
23. Share ownership of design tasks with actual impact Who Why How Gradually gain stakeholder approval Product managers Engineers • Assume good intentions • Split or delegate work • Hold in-progress reviews • Communicate + take notes UX-ers
24. UX India 2017 | Teaching everyone to design Definition of “done” Challenge 5:
26. Agree on a decision-making framework Who Why How Eliminate ambiguity and blockages Product managers Engineers • Determine product/design principles • Agree on who makes the decision and when • Dont be afraid to escalate Leadership UX-ers
27. UX India 2017 | Teaching everyone to design 01: Create a psychologically safe environment 02: Share skills and source files 03: Schedule “office hour” consultations 04: Share ownership of design tasks with actual impact 05: Agree on a decision-making framework Recap: