WASSHA Corporate handbook

Transcript

1. ©2019 WASSHA Inc. Corporate Handbook CONFIDENTIAL November 2019 WASSHA Inc.
2. ©2019 WASSHA Inc. Vision Mission Shared values
3. WASSHA’s Corporate Culture Diversified World Prosperity People sometime distinguish the world into developed countries and developing counties. But, we don’t distinguish that way. Let’s make it more ambiguous. WASSHA realizes a cutting-edge society in Africa, by solving social issues in rural villages. Vision (What kind of world WASSHA want to realize?)
4. WASSHA’s Corporate Culture Power to the people In order to realize our vision, it is necessary to solve social issues that still remain in the world. Let’s solve it faster than anyone else through business. Let’s make a big profit as a business. Let’s grow up, and confront bigger social problems. Through this process, WASSHA will empower customers, partners and people involved in the company. WASSHAの使命 (Our Mission) Mission
5. WASSHA’s Corporate Culture WASSHAメンバーが共有する価値観 (Shared Value) Speed matters Do it faster than anyone Go field Put customer first Go the extra mile Extra effort will take you to higher Jump together as one team, Japanese and Tanzanians together Values
6. ©2019 WASSHA Inc. Recruitment System
7. Recruitment System Hiring processes Decision ：GM and COO/HOO/Manager Process ：1. CV screening (HR team) ：2. Phone interview (HR team) ：3. 1st interview (HR team and each leader) ：4. Final interview (GM and COO/HOO/Manager) Criteria ：1. WASSHA culture fits an candidate ：2. Expected roles fits an candidate
8. Recruitment System Employment condition Item Content Place Dar es salaam : Derm Plaza, 4th Floor, Plot 16, Block 45 A, New Bagamoyo Road, Kijitonyoma, Dar es Salaam. Other region : Each places Office hour 8:00-17:00 (8:00-20:00 for Call center) Lunch break 1 hour Holiday Saturday, Sunday and public holidays (Call center follows the working shifts) Salary day 25th day of the month Others Maternity leave, paternity leave, sick leave etc.
9. Recruitment System Referral program When a candidate whom you introduced joined WASSHA, Tsh 50,000 will be given to you. When a candidate whom you introduced works for 6 months, Tsh 50,000 will be given to you. 1st reward 2nd reward
10. ©2019 WASSHA Inc. Grade & Rank System
11. Grade & Rank System Grade：”Roles” in the company 5 (SBEF 4 (SBEF - (SBEF . (SBEF Trainee Follow directions and execute tasks in a correct way Staff Leader Manager Director % (SBEF Responsible for assigned tasks and completely execute them. Lead a team in your responsible areas. Lead 2 teams or more in your responsible areas. Lead a branch or departments with management minds. Grade has nothing to do with “Superiority”. Management plays a role of “Management”. T1 T2 T3 T4 S1 S2 S3 S4 L1 L2 L3 L4 M1 M2 M3 M4 Rank：Performance levels in the grade D1 D2 D3 D4
12. Grade & Rank System Grade：Grade setting when joining the company Intern ：Start from grade T Inexperienced candidates ：Start from grade T Experienced candidates ：Start from grade S to M ※：Management team decides rank based on her/his capabilities and experiences
13. ©2019 WASSHA Inc. Compensation System
14. Compensation System 0 1,000,000 2,000,000 3,000,000 4,000,000 5,000,000 6,000,000 7,000,000 8,000,000 Grade T Grade S Grade L Grade M Grade D Gross salary：Salary ranges is set by grade Salary policy • Set salary ranges by roles • Salary changes based on evaluations • Salary might be higher than others in higher grade in case you perform well Or more (Tsh)
15. Compensation System Bonus：Decides based on business performances The company can plan and prepare for bonus to all members based on the business performances.
16. Compensation System Employee benefits 1. Bonus for achievement ：Provide bonus to members who achieve his/her targets 2. Employee award ：A program to award a best performer of the month/year 3. Team building ：Regional members come to Dar to share experiences with supervisors 4. All-company annual meeting ：Hold a meeting with all members in Dar once a year 5. WASSHA T-shirt ：Provide WASSHA T-shirt to all members 6. Education/training courses ：Support growth in leadership, marketing, HR, finance, SCM etc. 7. Birthday cake ：Celebrate members who were born in that month at WASSHA lunch 8. WASSHA lunch ：Free lunch once a month at Dar es salaam office 9. WASSHA Café ：Free coffee, tea, water, milk, etc at Dar es salaam office
17. ©2019 WASSHA Inc. Evaluation System
18. Evaluation System Achieve targets Perform corporate values Basic skills • Management team evaluates twice a year by the above 3 criteria • Based on the evaluation result, Grade & Rank will be changed • Supervisor conducts 1on1 meeting to reset goals and avoid surprising evaluation
19. Evaluation System Rules to change Grade and Rank 1st evaluation after join ：Based on the evaluation, reset any ranks with no limit Usual evaluation ：Based on the evaluation, reset 2 ranks at maximum