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How visualization helps us navigate our complex environment

3c92732f54e237c3a079fbd51c783697?s=47 Cliff Hazell
October 07, 2015

How visualization helps us navigate our complex environment

In knowledge work, many things are typically invisible or opaque, ranging from our process, the actual work items, to our models for making sense of these.
These are therefore open to assumption and misunderstanding, stemming partly from a variety of different perspectives.

At Spotify, we aim to build shared views and models to reduce unnecessary ambiguity and improve our understanding, allowing us to more effectively navigate in a Complex environment.

In this talk I share some examples of how Spotify is using Visual techniques to learn and respond faster, including stories of our learnings along the way.


Cliff Hazell

October 07, 2015


  1. How Visualization helps us navigate our Complex Environment Cliff Hazell

    Agile Coach @ixhd
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  3. Knowledge Work is Complex and hard to navigate

  4. An Opportunity Discover what others aren’t by learning faster

  5. How?

  6. Identify Combine Remind

  7. Identify Options and help us sense quicker

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  9. Ambiguous Value? A short story

  10. Combine Diverse perspectives and increased coherence

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  14. Remind Like vacation photo’s Fast context switching

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  20. BIG Reusable Easily changed Persistent Some Tips

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  22. Thank you cliff@spotify.com @ixhd on twitter