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Humane Development: Empathy Unpacked

2274a7476f6d2ac7aedcdec0651d0542?s=47 Ernie Miller
February 12, 2016

Humane Development: Empathy Unpacked

We call it "Computer Science." That's comforting, somehow, because science deals with cold, hard facts. We can prove the correctness of an algorithm, or watch our skills, and our app, improve in measurable ways.

Yet, at its core, software development isn't an act of scientific triumph, but of empathy. Software's true worth isn't measured in lines of code or test coverage. It's measured by how it makes life a little bit better for someone else. Maybe your application or library makes someone's day a little less painful, or maybe the code itself brings a smile to someone's face.

It's about time we have a hard talk about a soft skill.

2274a7476f6d2ac7aedcdec0651d0542?s=128

Ernie Miller

February 12, 2016
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  1. Ernie Miller humanedevelopment.org erniemiller Humane Development Empathy Unpacked

  2. None
  3. Humane Development

  4. We are humans working with humans to develop software for

    the benefit of humans.
  5. Empathy Honesty Trust Autonomy

  6. Empathy

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  12. ❤ =

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  14. $ git commit -a

  15. Photo: Flickr user Cliff CC BY 2.0

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  23. THIS TREE IS BEST TREE

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  25. !

  26. EMPATHY IS A SUPERPOWER.

  27. –George Bernard Shaw “Do not do unto others as you

    would that they should do unto you. Their tastes may not be the same.”
  28. "I HAD NO IDEA MY COMPUTER COULD PUKE SPARKLES... BUT

    I LOVE IT!" –Actual User Quote *
  29. "I HAD NO IDEA MY COMPUTER COULD PUKE SPARKLES... BUT

    I LOVE IT!" –Actual User Quote * * not an actual user quote
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  34. "Big Rock" by Burtn CC BY 3.0

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  39. def do_stuff(with, other, stuff) # .... end def do_stuff with,

    other, stuff # ... end
  40. puts "The variable contains: #{var}" puts 'No interpolation here.' puts

    "The variable contains: #{var}" puts "No interpolation here." puts "The variable contains: #{var}" puts %q|LOL WHY NOT?|
  41. class ThingTest < MiniTest::Test def thing @thing ||= Thing.new end

    def test_forty_two assert_equal 42, thing.forty_two end def test_thinginess assert thing.thingy? end end describe Thing do describe '#forty_two' do it 'is 42' do expect(subject.forty_two).to be 42 end end describe '#thingy?' do it 'is true' do expect(subject).to be_thingy end end end
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  43. PROGRAMMING IS COMMUNICATION =+

  44. I'm too busy crushing code to worry about empathy!

  45. "Ronald Reagan the Liberator" Jason Heuser CC BY-NC-ND 3.0

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  47. Women picked up yawns about 55% of the time, whereas

    men only did so 40% of the time. Source: http://www.sciencemag.org/news/2016/02/women-are-more-empathetic-men-yawning-study-suggests
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  49. Roughly half of population mirrors yawning, yawning study suggests

  50. Roughly half of population mirrors yawning, yawning study suggests Hey,

    look, here's a stock photo of three women yawning
  51. https://www.fbi.gov/about-us/cjis/ucr/crime-in-the-u.s/2010/crime-in-the-u.s.-2010/tables/10shrtbl03.xls FBI Crime Statistics

  52. Men are more murderous than women, murder study suggests

  53. NOT ALL MEN.

  54. Gender Differences, Motivation, and Empathic Accuracy: When It Pays to

    Understand http://pages.uoregon.edu/hodgeslab/files/Download/Klein%20Hodges_2001.pdf Kristi J. K. Klein Sara D. Hodges
  55. Empathic Accuracy The ability to infer the specific content of

    another person's thoughts and feelings.
  56. –Klein & Hodges “In the first seven studies using Ickes

    and colleagues’ empathic accuracy paradigm, no gender differences were encountered; however, in the next three studies using the same paradigm, a gender difference was found, with women showing significantly more empathic accuracy than men.”
  57. –Klein & Hodges “The only difference between the studies that

    found a gender difference and those that did not was a modification of the reporting form on which perceivers inferred the targets’ thoughts and feelings.”
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  59. –Klein & Hodges “[...] we predicted that the motivating effects

    of money would eliminate the gender differences by increasing the men’s performance on the empathic accuracy task.”
  60. –Klein & Hodges “[...] in the money condition, both men

    and women performed well.”
  61. –Klein & Hodges “[...] in the money condition, both men

    and women performed well.”
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  63. and now for something completely different...

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  70. I !&*@ hate swimming. OMG, ME TOO!

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  73. I'm too busy crushing code to worry about empathy!

  74. I'm too busy crushing code to worry about empathy! I'm

    literally less emotionally intelligent than a rat.
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  76. the star ⭐ You're

  77. the star ⭐ They're

  78. be heard. You need to

  79. hear. . You need to

  80. You know. /

  81. You don't. 0 You really, really don't.

  82. Practice.

  83. Ernie Miller humanedevelopment.org erniemiller Humane Development Empathy Unpacked THANK YOU!

  84. Ernie Miller humanedevelopment.org erniemiller Humane Development Empathy Unpacked THANK YOU!

    ZOMG STICKERS!!!