[Agile Cambridge 2012] Achieving Maintenance Stabilisation with Agile, Kanban and Lean Thinking

The third iteration of this talk, presented at Agile Cambridge 2012

Transcript

1. Achieving Maintenance Stabilisation with Agile, Kanban and Lean Thinking @ZsoltFabok http://zsoltfabok.com/ #agilecam http://www.agilecambridge.net/ac2012/ by Zsolt Fabok 2012.09.27
2. Flow
3. Production Flow: “The movement of the products within the shop during each stage of the parts manufacturing process.” http://www.toolingu.com/definition-900130-12169-product-flow.html
4. Be careful when you are talking about optimizing the flow...
5. ...because there may be multiple flows!
6. Production Flow Maintenance Flow feedback loop
7. Production Flow Maintenance Flow feedback loop
8. Maintenance Flow feedback loop Production Flow
9. Production Flow
10. Optimize on the right flow!
11. # ~ ~ ~ Cloud 4 Queue Reproduction Implementation Validation Live 2 # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ Maintenance Flow 3
12. # ~ ~ ~ Cloud 4 Queue Reproduction Implementation Validation Live 2 # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ Collaboration Optimization Leadership 3
13. Collaboration Ideas
14. Defects aren't different from user stories Collaboration Ideas
15. User story Defect Has an owner Not always Always Has a deadline Fuzzy, flexible Almost always Expectations are clear Not always Always Customer contact Seldom Too often Will they be delivered Not always Most likely
16. Defects aren't different from user stories Collaboration Ideas Automatic data collection scripts
22. Defects aren't different from user stories Automatic data collection scripts Defect and future oriented daily meeting Collaboration Ideas
23. # ~ ~ ~ Cloud 4 Queue Reproduction Implementation Validation Live 2 # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ 3
24. Defects aren't different from user stories Automatic data collection scripts Defect and future oriented daily meeting Prioritize by cost of delay Collaboration Ideas
26. Defects aren't different from user stories Automatic data collection scripts Defect and future oriented daily meeting Prioritize by cost of delay Design discussion every afternoon Collaboration Ideas
27. Defects aren't different from user stories Automatic data collection scripts Defect and future oriented daily meeting Prioritize by cost of delay Design discussion every afternoon Write your own bug report Collaboration Ideas
28. Defects aren't different from user stories Automatic data collection scripts Defect and future oriented daily meeting Prioritize by cost of delay Design discussion every afternoon Write your own bug report Use collaboration tools for communication Collaboration Ideas
29. Defects aren't different from user stories Automatic data collection scripts Defect and future oriented daily meeting Prioritize by cost of delay Design discussion every afternoon Write your own bug report Use collaboration tools for communication Throw away old defects Collaboration Ideas
30. Optimization Ideas
31. Use continuous integration and staging environments Optimization Ideas
33. Use continuous integration and staging environments Optimization Ideas Introduce separate swim lanes for different versions
34. # ~ ~ ~ Cloud 4 Queue Reproduction Implementation Validation Live 2 # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ version 1.2 version 2.1 version 3.3 3
35. Use continuous integration and staging environments Optimization Ideas Introduce separate swim lanes for different versions Introduce hot lane for expedite defects
36. # ~ ~ ~ Cloud 4 Queue Reproduction Implementation Validation Live 2 # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ hot # ~ ~ ~ 3
37. Use continuous integration and staging environments Optimization Ideas Introduce separate swim lanes for different versions Introduce hot lane for expedite defects After reproduction write a test case
41. Use continuous integration and staging environments Optimization Ideas Introduce separate swim lanes for different versions Introduce hot lane for expedite defects After reproduction write a test case Always have someone test your code
42. Use continuous integration and staging environments Optimization Ideas Introduce separate swim lanes for different versions Introduce hot lane for expedite defects After reproduction write a test case Always have someone test your code Measure and improve the flow
43. Leadership Ideas
44. Keep the Cloud small and the Live large Leadership Ideas
45. A retrospective comment: “Zsolt, can we keep the finished defects on the board? I feel better when I see how much we finished, while the new ones keep coming and coming and coming...”
46. Keep the Cloud small and the Live large Leadership Ideas Discuss problems right on the spot
47. # ~ ~ ~ Cloud 4 Queue Reproduction Implementation Validation Live 2 # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ # ~ ~ ~ 3
48. Keep the Cloud small and the Live large Leadership Ideas Discuss problems right on the spot Provide feedback to the other teams
49. Keep the Cloud small and the Live large Leadership Ideas Discuss problems right on the spot Provide feedback to the other teams Rotate people between phases
50. Keep the Cloud small and the Live large Leadership Ideas Discuss problems right on the spot Provide feedback to the other teams Rotate people between phases Weekly face-to-face with everybody
51. Keep the Cloud small and the Live large Leadership Ideas Discuss problems right on the spot Provide feedback to the other teams Rotate people between phases Weekly face-to-face with everybody Turn off notifications - email, issue tracker
52. We are not quite done yet
53. Idea
54. A good idea makes a positive difference
55. If your idea is really good, people will follow you sasquatch music festival 2009
56. What if your idea doesn’t fit into the big picture?
57. Then find this guy... ... and prove him that your idea is really good!
58. Now, we are done ;-)
59. Thank you very much for your attention! http://zsoltfabok.com/ @ZsoltFabok
60. Miners: http://www.foreignpolicy.com/articles/2010/05/18/ the_coal_miners_burden?page=ful Cost of delay: http://agileconsulting.blogspot.com/2011/03/using-cost-of- delay-functions-to.html Continuous delivery: http://www.infoq.com/articles/Continous-Delivery- Patterns leaders on the field: http://carterkellyconsulting.com/lifepoint_leadervisionspirit factory floor: http://www.copters.com/trips/rhc2006.html Sources of the used images: hipchat: http://blogs.atlassian.com/2012/03/meet-hipchat-the-newest- member-of-the-atlassian-family/