Distributed, not Disconnected: Employee Engagement for Remote Work

6f63f4d34302710d781d9c2a5f2f454b?s=47 John Eckman
December 06, 2016

Distributed, not Disconnected: Employee Engagement for Remote Work

Just because your team doesn't travel to the same physical location each day doesn't mean they can't still be engaged employees. Distributed teams need the same care and feeding as co-located teams, and there are some additional tools and techniques to consider.

6f63f4d34302710d781d9c2a5f2f454b?s=128

John Eckman

December 06, 2016
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  1. 1.

    John Eckman • @jeckman • #wcus • 10up.com D I

    S T R I B U T E D, N OT D I S C O N N E C T E D : John Eckman • @jeckman • #rwconf E M P LOY E E E N G AG E M E N T F O R R E M OT E WO R K
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    We have over 120 full time employees who work remotely

    from around the globe We’re a full-service digital agency. We make a better web with finely crafted websites and tools for content creators. John Eckman • @jeckman • #rwconf
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    “Remote” implies there is a center, to be remote from.

    We’ve been deliberately distributed since day one. “Virtual” implies there’s something less-than-real about the company. John Eckman • @jeckman • #rwconf
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    John Eckman • @jeckman • #rwconf B AS I C

    R U L E S A P P LY • Employees in distributed companies seek many of the same things as employees in a non-distributed company: • Clear expectations • Mastery & autonomy • Recognition • Sense of joint purpose / mission • Pride of accomplishment
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    John Eckman • @jeckman • #rwconf E M P LOY

    E E E N G AG E M E N T S TA RT S E A R LY John Eckman • @jeckman • #rwconf
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    John Eckman • @jeckman • #rwconf S E T C

    L E A R E X P E C TAT I O N S
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    John Eckman • @jeckman • #rwconf D O N ’

    T F O R G E T T H E B AS I C S
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    A D C D A D E P M U

    X E N G S YS S M A L L , C R O S S - F U N C T I O N A L T E A M S John Eckman • @jeckman • #rwconf
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    John Eckman • @jeckman • #rwconf https://www.flickr.com/photos/schill/17331976305/ C O M

    M U N I C AT E C O N S TA N T LY John Eckman • @jeckman • #rwconf
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    John Eckman • @jeckman • #rwconf G E T TO

    G E T H E R R E G U L A R LY John Eckman • @jeckman • #rwconf
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    John Eckman • @jeckman • #rwconf B U I L

    D T E A M S John Eckman • @jeckman • #rwconf
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    John Eckman • @jeckman • #rwconf R E WA R

    D YO U R VA LU E S John Eckman • @jeckman • #rwconf
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    John Eckman • @jeckman • #rwconf T R AC K

    E N G AG E M E N T John Eckman • @jeckman • #rwconf
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    H E A RT B E AT S U RV

    E Y 2 0 1 4 2 0 1 5 2 0 1 6 Would recommend 10up as a place to work 85% 89% 92% 10up supports employees’ efforts to find work/life balance 66% 79% 85% John Eckman • @jeckman • #rwconf
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    John Eckman • @jeckman • #rwconf D I S T

    R I B U T E D, N OT D I S C O N N E C T E D • Keep employees connected: to their colleagues, their managers, and their clients. • Establish clear values & vision • Pervasive communication • Reinforce in person • Track engagement • Build relationships
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    John Eckman • @jeckman • #rwconf • 10up.com Q &

    A John Eckman • @jeckman • #rwconf