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Pursuing Lagom: Finding Balance Between Extremes

Julia Wester
October 18, 2018

Pursuing Lagom: Finding Balance Between Extremes

In complex systems, the best choice is contextual and usually lives somewhere on a spectrum between extremes. Finding lagom (the Swedish concept for "just right") is a necessary, but difficult, task. Come and learn how and why to identify Lagom in your context and how to safely get there.

Julia Wester

October 18, 2018
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  1. October 17, 2018
    Pursuing Lagom:
    Finding Balance
    Between Extremes
    Julia Wester, Lagom Solutions
    Co-Founder: https://lagom.solutions
    Blogger: http://everydaykanban.com
    Twitter: @everydaykanban @teamlagom

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  2. @everydaykanban | @TeamLagom
    @everydaykanban | @TeamLagom 2 #alldaydevops
    Pretty much a normal day?

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  3. @everydaykanban | @TeamLagom
    @everydaykanban | @TeamLagom 3 #alldaydevops

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  4. @everydaykanban | @TeamLagom
    @everydaykanban | @TeamLagom 4 #alldaydevops
    Inattentional Blindness

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  5. @everydaykanban | @TeamLagom
    In other words:
    understanding the full consequences of
    your actions, especially when the action
    and the consequences are separated by
    time and space!
    @everydaykanban | @TeamLagom 5 #alldaydevops
    Systems Thinking
    https://john-lewis-artist.deviantart.com/
    To see the connections in any situation
    within a system and to understand better
    how things unfold over time.

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  6. @everydaykanban | @TeamLagom
    @everydaykanban | @TeamLagom 6 #alldaydevops
    most
    most
    negative outcomes
    Let’s consider consequences on a spectrum…
    fewest fewer
    fewer
    range of ideal operation
    Focus on
    failure
    recovery
    only
    Focus on
    failure
    prevention
    only
    not ideal not ideal

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  7. @everydaykanban | @TeamLagom
    @everydaykanban | @TeamLagom 7 #alldaydevops

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  8. @everydaykanban | @TeamLagom
    @everydaykanban | @TeamLagom 8 #alldaydevops
    I’ll tell you when I’ve
    had enough

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  9. @everydaykanban | @TeamLagom
    @everydaykanban | @TeamLagom 9 #alldaydevops

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  10. @everydaykanban | @TeamLagom
    @everydaykanban | @TeamLagom 10 #alldaydevops
    most
    most
    negative outcomes
    Lagom is somewhere in a spectrum between extremes,
    but not always in the middle…
    fewest
    fewer
    A B
    lagom
    fewer
    most fewest
    fewer
    A B
    lagom

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  11. @everydaykanban | @TeamLagom
    https://www.engadget.com/2014/04/02/spotifys-quest-for-balanced-design/
    The guiding philosophy was that of “lagom” … A
    balance between being distinctly new and modern, but
    not unfamiliar; feature rich, but not overwhelming;
    beautiful, but not over-designed.
    @everydaykanban | @TeamLagom 11 #alldaydevops
    on redesigning the user experience

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  12. @everydaykanban | @TeamLagom
    @everydaykanban | @TeamLagom 12 #alldaydevops
    Pursuing Lagom: an art and a science

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  13. @everydaykanban | @TeamLagom
    @everydaykanban | @TeamLagom 13 #alldaydevops
    Decision
    What decision are you
    trying to make?
    Do I focus on new
    features or
    maintenance?

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  14. @everydaykanban | @TeamLagom
    @everydaykanban | @TeamLagom #alldaydevops
    14
    Consequences and Signals
    What consequences, and their signals,
    do you anticipate when you operate at
    different points along the spectrum?
    Where is “just right”?
    New features all the
    time!
    We need 6 months
    for stabilization

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  15. @everydaykanban | @TeamLagom
    @everydaykanban | @TeamLagom 15 #alldaydevops
    Natural Tendency
    If left unmanaged, would
    you operate at lagom,
    too little, or too much?

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  16. @everydaykanban | @TeamLagom
    @everydaykanban | @TeamLagom 16 #alldaydevops
    It’s time to get scientific…
    First, create a hypothesis!
    What could you do to push away from
    your natural tendency towards lagom?

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  17. @everydaykanban | @TeamLagom
    @everydaykanban | @TeamLagom 17 #alldaydevops
    (Plan - Do - Study - Adjust)
    Then you PDSA FTW!

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  18. @everydaykanban | @TeamLagom
    @everydaykanban | @TeamLagom 18 #devopsdays
    Creating a
    Balanced Whole

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  19. @everydaykanban | @TeamLagom
    @everydaykanban | @TeamLagom 19 #alldaydevops
    I’m working on a visual guide to find your lagom...
    It’s not right yet!
    (needs more spectrum-y goodness)
    Let’s chat in
    Slack!

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  20. October 17, 2018

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  21. October 17, 2018
    Thank You Supporters

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  22. October 17, 2018
    Meet me in the Slack channel for Q&A
    bit.ly/addo-slack

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