Upgrade to Pro — share decks privately, control downloads, hide ads and more …

Visibility is my superpower!

Visibility is my superpower!

I did my first ignite talk at LeanKanban North America 2014 in San Francisco. My topic was “Visibility is my superpower! (how visibility and transparency alone can solve problems and keep you from focusing on the wrong things).

1100c19690e8eb006da7a35a6b17be97?s=128

Julia Wester

May 06, 2014
Tweet

Transcript

  1. how visibility and transparency alone can solve problems and keep

    you from focusing on the wrong things VISIBILITY IS MY SUPERPOWER
  2. transparency is making that information available to others visibility is

    having information
  3. visibility & transparency are two sides of the same coin

  4. None
  5. like water, our minds fill the gaps… but with assumptions

  6. allow diagnosis of the problem before determining the solution

  7. gaining visibility turns “I feel” into “I know”

  8. false escalation obscures true emergencies

  9. even ambulances have a WIP limit

  10. transparency allowed us to work together

  11. things are gonna change „round here!

  12. “A lack of transparency results in distrust and a deep

    sense of insecurity” - Dalai Lama
  13. lack of transparency can also create unhappy customers

  14. sometimes really, REALLY unhappy customers

  15. inspect the situation to gain visibility

  16. extreme honesty was key for me

  17. people crave visibility, so be transparent

  18. in the end, they had to see to believe, had

    to believe to trust
  19. tweets and/or takeaways…

  20. @everydaykanban http://everydaykanban.com revolutionizing management @ F5 Networks & Wittified LLC

    Julia Wester