hr TOT x TOT hr Support IS 7 3.5 6 3 13 6.5 Routine 6 7 3 7 9 14 Support HW/OS/NW 5 3.5 0 0 5 3.5 Consult 1 0.5 0 0 1 0.5 CR 2 1 0 0 2 1 Install/Config 5 47 0 0 5 47 IMISU consultations 17 25 0 0 17 25 Sum 43 87.5 9 10 52 97.5 work days 20 work hours 140 Coding hours available 52.5 Support/Routine