Influence Without Authority

Influence Without Authority

This workshop is designed for employees at all levels who are interested in creating positive change in their work environment or whose role requires them to gain buy-in from others, including people in power, direct reports and cross-functional teams.

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Lara Hogan

May 04, 2020
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Transcript

  1. Influence Without Authority Lara Hogan, Coach + Trainer In collaboration

    with 11:11 SUPPLY Copyright 2020
  2. We all care about different things.

  3. Long road: convince them to see your point of view.

    Short road: see it from their point of view.
  4. Influence vs. Manipulation

  5. Influence Manipulation Agree with you or go along with your

    idea Disclose relevant information Hide or lie about relevant information
  6. Intentional influence

  7. COURAGE CONSIDERATION • Doormat Innovative Jerk • Ethical Influence •

    • Mean and boring
  8. The 3 Rules of Ethical Influence

  9. 1. Know What Matters (to the People who Matter)

  10. Identify stakeholders.

  11. Blocker Decision- Maker Ally People whose help you’ll need ▢

    ▢ ▢ Departments ▢ ▢ ▢ Passionate people ▢ ▢ ▢ Leaders in general ▢ ▢ ▢ Influencers ▢ ▢ ▢ Super experienced people ▢ ▢ ▢ People who will be impacted ▢ ▢ ▢
  12. Get to know stakeholders’ currencies.

  13. Our core needs as currencies

  14. None
  15. Remember: resistance is data.

  16. 2. Be a Builder

  17. None
  18. Facts + Impact → New Idea

  19. Facts + Impact → New Idea “There are no Engineering

    principles defined for how teams should be building new features. This means that there are very few shared components, and teams have to reinvent the wheel each time.” ”I vote we create a working group to define 3-4 shared Engineering team principles.”
  20. ”I vote we create a working group to define 3-4

    shared Engineering team principles.” Make sure your idea takes into account key currencies.
  21. Tips for coming up with new ideas

  22. Do your research about the facts and solutions.

  23. Avoid negative labels. Don't insult people or their "babies".

  24. None
  25. None
  26. “Our current vacation policy is outdated” ✓ “A new vacation

    policy could attract more talent”
  27. “Our parental leave policy is sexist” ✓ “An updated parental

    leave policy could help us walk the talk of inclusion”
  28. “We’re making a huge mistake if we go with that

    idea” ✓ “We could avoid X, Y and Z if we go with this other idea”
  29. Start with winnable experiments.

  30. We’ll test ______________________________________________ your proposed change for ______ months with

    __________________________________. number audience for experiment Our success metrics will be _______________________________. 1-3 metrics We’ll report back our findings to ___________ and ___________. stakeholder stakeholder
  31. We’ll test ______________________________________________ your proposed change for ______ months with

    __________________________________. number audience for experiment Our success metrics will be _______________________________. 1-3 metrics We’ll report back our findings to ___________ and ___________. stakeholder stakeholder 3 a new mentorship + sponsorship program 12 recent new hires in Product quarterly peer feedback results HR Product leads
  32. We’ll test ______________________________________________ your proposed change for ______ months with

    __________________________________. number audience for experiment Our success metrics will be _______________________________ ______________________________________________________. 1-3 metrics We’ll report back our findings to ___________ and ___________. stakeholder stakeholder 1.5 a working group to define 3 eng principles 1 representative from each team each team feels heard, and Eng Leads all of eng the principles can be applied to current + planned work
  33. Iterate, Iterate, Iterate

  34. None
  35. Prepare to improve at least 30% of your idea by

    seeking feedback along the way, iterating as needed.
  36. How Goal/ Core Need Designers + PMs build fast-loading features

    Usable website for people on slower/outdated infrastructure
  37. How Goal/ Core Need Be flexible about your how Be

    firm about your goal (core need)
  38. Get good at feedback-seeking.