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Influence Without Authority

Influence Without Authority

This workshop is designed for employees at all levels who are interested in creating positive change in their work environment or whose role requires them to gain buy-in from others, including people in power, direct reports and cross-functional teams.

Created in collaboration with Paloma Medina.

Lara Hogan

May 04, 2020
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Transcript

  1. Long road: convince them to see your point of view.

    Short road: see it from their point of view.
  2. Influence Manipulation Agree with you or go along with your

    idea Disclose relevant information Hide or lie about relevant information
  3. Blocker Decision- Maker Ally People whose help you’ll need ▢

    ▢ ▢ Departments ▢ ▢ ▢ Passionate people ▢ ▢ ▢ Leaders in general ▢ ▢ ▢ Influencers ▢ ▢ ▢ Super experienced people ▢ ▢ ▢ People who will be impacted ▢ ▢ ▢
  4. Blocker Decision- Maker Ally People whose help you’ll need ▢

    ▢ ▢ Departments ▢ ▢ ▢ Passionate people ▢ ▢ ▢ Leaders in general ▢ ▢ ▢ Influencers ▢ ▢ ▢ Super experienced people ▢ ▢ ▢ People who will be impacted ▢ ▢ ▢
  5. 1. What feels most important to you about this? 2.

    What challenges are you most concerned with? Or—in an ideal world—how would we move this forward? 3. What one thing do you wish you could change about this? 4. I have an idea I need your advice on [share idea] - what do you think I need to do to get others on board? Or—What key concerns or goals do you think I should keep my eye on for this project? 5. If you were me, how would you handle _________? Tell me more about what made you choose that route? 6. Who would you recommend I talk to to learn more about the history/background on this issue? 7. If _______ happens, how would that impact you/ your crew? 8. If I have more questions, would you mind if I follow up via email you or coffee? 9. What can I do to make this easier/ more likely to happen?
  6. Facts + Impact → New Idea “There are currently no

    Engineering principles defined for how teams should be building new features. This means that there are very few shared components, and feature teams have to reinvent the wheel each time.” ”I vote we create a working group to define 3-4 shared Engineering team principles.”
  7. Facts + Impact → New Idea “There are currently no

    Engineering principles defined for how teams should be building new features. This means that there are very few shared components, and feature teams have to reinvent the wheel each time.” ”I vote we create a working group to define 3-4 shared Engineering team principles.”
  8. Facts + Impact → New Idea “There are currently no

    Engineering principles defined for how teams should be building new features. This means that there are very few shared components, and feature teams have to reinvent the wheel each time.” ”I vote we create a working group to define 3-4 shared Engineering team principles.”
  9. Facts + Impact → New Idea “There are currently no

    Engineering principles defined for how teams should be building new features. This means that there are very few shared components, and feature teams have to reinvent the wheel each time.” ”I vote we create a working group to define 3-4 shared Engineering team principles.”
  10. ”I vote we create a working group to define 3-4

    shared Engineering team principles.” Make sure your idea takes into account key currencies.
  11. “Our parental leave policy is sexist” ✓ “An updated parental

    leave policy could help us walk the talk of inclusion”
  12. “We’re making a huge mistake if we go with that

    idea” ✓ “We could avoid X, Y and Z if we go with this other idea”
  13. We’ll test ______________________________________________ your proposed change for ______ months with

    __________________________________. number audience for experiment Our success metrics will be _______________________________. 1-3 metrics We’ll report back our findings to ___________ and ___________. stakeholder stakeholder
  14. We’ll test ______________________________________________ your proposed change for ______ months with

    __________________________________. number audience for experiment Our success metrics will be _______________________________. 1-3 metrics We’ll report back our findings to ___________ and ___________. stakeholder stakeholder 3 a new mentorship + sponsorship program 12 recent new hires in Product quarterly peer feedback results HR Product leads
  15. We’ll test ______________________________________________ your proposed change for ______ months with

    __________________________________. number audience for experiment Our success metrics will be _______________________________ ______________________________________________________. 1-3 metrics We’ll report back our findings to ___________ and ___________. stakeholder stakeholder 1.5 a working group to define 3 eng principles 1 representative from each team each team feels heard, and Eng Leads all of eng the principles can be applied to current + planned work
  16. Prepare to improve at least 30% of your idea by

    seeking feedback along the way, iterating as needed.
  17. How

  18. How Goal/ Core Need Designers + PMs build fast-loading features

    Usable website for people on slower/outdated infrastructure
  19. How Goal/ Core Need Be flexible about your how Be

    firm about your goal (core need)
  20. Knowing and addressing someone’s core needs is a shortcut to

    making them feel understood and valued. BONUS MATERIAL!
  21. “I wanted to get your thoughts on my email last

    week. What did you read in it? What could I have said better?” BONUS MATERIAL!
  22. With your mouthwords: • Acknowledge the power dynamic (if you’re

    a manager/leader) • Acknowledge whenever you’ve messed something up BONUS MATERIAL!
  23. “Here are some avenues to give me feedback; choose whichever

    feels most comfortable” BONUS MATERIAL!
  24. “I see now that when ______ happened, we messed with

    ______. What if next time, we instead try ___________?” BONUS MATERIAL!