Dealing with surprising human emotions - workshop

Dealing with surprising human emotions - workshop

Your teammates are guaranteed to have surprising reactions to things that happen in your work environment. How do you navigate it, understand it, and best support your teammate?

In this workshop, we’ll talk through humans’ six core needs in the workplace, what’s happening in our brains when we have surprising emotions, and how to recognize when your teammate is feeling some resistance or doubt. We’ll practice methods to unearth what might be behind those emotions, and we’ll cap it off by working through how to recover when you’ve triggered someone. Attendees will leave with tools and techniques to easily share with others so they, too, can know how to navigate these sticky moments.

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Lara Hogan

July 09, 2018
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Transcript

  1. 7.
  2. 9.
  3. 10.
  4. 21.

    With that same partner: Guess what BICEPS was triggered for

    your partner in their Hulk story Confirm if that was what they wrote down or not! (3 minutes)
  5. 33.
  6. 41.

    Worksheet Think of a situation recently where you felt very

    triggered by someone’s behavior (90 seconds)
  7. 44.

    Share with your partner just 2 questions you chose, and

    what made you choose them (3 minutes each)
  8. 47.

    “I see now that when ______ happened, we messed with

    ______. What if next time, we instead try ___________?”