Once Upon a Time: GVSU and Summon at 3 Years

By understanding the needs of our library users through story thinking, we at Grand Valley State University are improving our users' access to top-quality research material. At the 3-year anniversary of launching with Serials Solutions Summon Discovery Service, Matthew Reidsma reviews the history of discovery at GVSU and how we're changing our own thinking about connecting users to information. Plus, he uses video game metaphors to explain how instruction and user interfaces mesh.

Transcript

1. TIME ONCE UPON A GVSU & SUMMON AT 3 YEARS MATTHEW REIDSMA GRAND VALLEY STATE UNIVERSITY
2. Photo from Hewlett Packard: http://remmbr.us/ltc1
3. Welcome to OPAC Catalog of Your Local Library You may search for: A > AUTHOR T > TITLE J > JOURNAL B > AUTHOR/TITLE SEARCH S > SUBJECT W > KeyWORD C > LC CALL NO P > Repeat PREVIOUS Search R > RESERVE Lists I > Library INFORMATION O > OTHER Libraries F > Campus/Faculty Information database V > VIEW your circulation record D > DISCONNECT Choose one (A,T,J,B,S,W,C,P,R,I,O,F,V,D)
7. STUFF A LOT OF
8. IS BEST? WHAT TOOL
9. SEARCH CATALOG BOOKS DVDS EBOOKS
10. SEARCH CATALOG BOOKS DVDS EBOOKS SEARCH DATABASE ARTICLES
11. SEARCH CATALOG BOOKS DVDS EBOOKS SEARCH DATABASE ARTICLES SEARCH DATABASE A-Z DATABASES
12. SEARCH CATALOG BOOKS DVDS EBOOKS SEARCH DATABASE ARTICLES SEARCH DATABASE A-Z DATABASES SEARCH JOURNALS A-Z JOURNALS
13. SEARCH CATALOG BOOKS DVDS EBOOKS SEARCH DATABASE ARTICLES SEARCH DATABASE A-Z DATABASES SEARCH JOURNALS A-Z JOURNALS SEARCH SUBJECT GUIDES RESEARCH HELP
14. TOOLS TEACHING OUR
18. PROBLEM MASKING A
21. SEARCH CATALOG BOOKS DVDS EBOOKS SEARCH DATABASE ARTICLES SEARCH DATABASE A-Z DATABASES SEARCH JOURNALS A-Z JOURNALS SEARCH SUBJECT GUIDES RESEARCH HELP
22. SEARCH CATALOG BOOKS DVDS EBOOKS SEARCH DATABASE ARTICLES SEARCH DATABASE A-Z DATABASES SEARCH JOURNALS A-Z JOURNALS SEARCH SUBJECT GUIDES RESEARCH HELP SEARCH SUMMON LOTS ‘O STUFF
25. Legend of Zelda Phantom Hourglass
26. STORYTELLERS WE ARE ALL
27. OUR STORY THIS IS NOT
30. SEARCH CATALOG DATABASES DATABASES A-Z JOURNALS A-Z LIBGUIDES DIGITAL COLLECTIONS
31. Megaman
32. SEARCH CATALOG DATABASES DATABASES A-Z JOURNALS A-Z LIBGUIDES DIGITAL COLLECTIONS
33. SEARCH CATALOG DATABASES DATABASES A-Z JOURNALS A-Z LIBGUIDES DIGITAL COLLECTIONS
34. SEARCH CATALOG DATABASES DATABASES A-Z JOURNALS A-Z LIBGUIDES DIGITAL COLLECTIONS
35. SEARCH CATALOG DATABASES DATABASES A-Z JOURNALS A-Z LIBGUIDES DIGITAL COLLECTIONS
37. SEARCH CATALOG DATABASES DATABASES A-Z JOURNALS A-Z LIBGUIDES DIGITAL COLLECTIONS
38. SEARCH CATALOG DATABASES DATABASES A-Z JOURNALS A-Z LIBGUIDES DIGITAL COLLECTIONS
39. SEARCH CATALOG DATABASES DATABASES A-Z JOURNALS A-Z LIBGUIDES DIGITAL COLLECTIONS
40. SEARCH RESULT
41. "The trouble with Summon is that students don’t need to be taught how to use it, but librarians do!" -MATT BORG
42. GOOGLE WORKS LIKE
43. STATISTICS OBLIGATORY
45. 71.7%
46. 13.5%
47. FACETS? WHAT ABOUT
48. JUST LIKE AMAZON NARROW YOUR RESULTS
49. 9.8% CONTENT TYPE
50. 2.7% BOOKS & EBOOKS 5.8% JOURNAL ARTICLE 28% 59% % OF FACET % OF TOTAL NEWSPAPER ARTICLE 7% .7% TRADE PUBLICATION 1.8% .17% REFERENCE DISSERTATION 1.2% .06% .005% .12%
51. FOUND WITH CONTENT FACET 8.2% OF JOURNAL ARTICLES 22.1% OF BOOKS & EBOOKS
52. MORE FACETS SCHOLARLY 5.5% FULL-TEXT 3.6% 2.2% SUBJECT LANGUAGE LOCATION 1% .3%
53. 21.7%
55. 53.4%
57. 92%
58. reidsmam@gvsu.edu :: @mreidsma matthewreidsma.com :: gvsu.edu/library/labs YOU THANK