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Twilioのご紹介(2018/10/26)
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Katsumi Takahashi
October 26, 2018
Business
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Twilioのご紹介(2018/10/26)
2018/10/26に大阪で開催されたkintone出張devCampで使用した資料となります。
Katsumi Takahashi
October 26, 2018
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Transcript
5XJMJPͷ͝հ LJOUPOFग़ுEFW$BNQʢʣ
Copyright (C) KDDI Web Communications Inc. All Rights Reserved 2
Evangelist Katsumi Takahashi KDDI Web Communications Inc. Twilio Division facebook: katsumi.takahashi Twitter: _katsumi github: mobilebiz qiita: mobilebiz
© 2009 - 2014 Twilio, Inc. All rights reserved. ABOUT
US ʮτΡΠϦΦʯͱൃԻ͠·͢ɻ 2008 αʔϏε։࢝ ຊࣾαϯϑϥϯγεί ϩϯυϯɺχϡʔϤʔΫɺϚυ Ϧʔυɺ߳ߓɺγϯΨϙʔϧͳ Ͳɺੈք11ϲॴʹڌ͋Γ 20166݄ʹIPOʢNYSEʣ
5XJMJPͷ໊લͷ༝དྷ
Copyright (C) KDDI Web Communications Inc. All Rights Reserved Γ·ͤΜ͆
5XJMJPͷϩΰͷ༝དྷ
Copyright (C) KDDI Web Communications Inc. All Rights Reserved ిͷडثͰ͆͢
Twilio's mission is to fuel the future of communications. ABOUT
US
5XJMJP͕ఏڙ͢Δͷ
10 ENGAGEMENT CLOUD PROGRAMMABLE COMMUICATIONS CLOUD SUPER NETWORK Runtime Account
Security Multi-channel Communications APIs AUTHY NOTIFY TASKROUTER PROG. SMS PROG. VOICE PROG. VIDEO PROG. CHAT PROG. FAX PHONE NUMBERS SHORT CODES SIP TRUNKING CHANNELS Global coverage Elastic capacity Network learning Instant provisioning Clean numbers FUNCTIONS DEBUGGER ASSETS USERS CREDENTIALS SYNC ADD-ONS PROXY FLOWS PROG. WIRELESS UNDERSTAND FRAMES Engagement Studio VERIFY LOOKUP Notifications Contact Center Mobile Workforce Developer Experience
Copyright (C) KDDI Web Communications Inc. All Rights Reserved 11
օ͞Μ͕ʮిʯͱฉ͍ͯࢥ͍ු͔Δͷʁ
Copyright (C) KDDI Web Communications Inc. All Rights Reserved 5XJMJP͕ߟ͑Δʮిʯͱʁ
ίχϡχέʔγϣϯͷखஈ
Copyright (C) KDDI Web Communications Inc. All Rights Reserved 13
ビデオ会議 チャット FAX ίχϡχέʔγϣϯͷखஈ
Copyright (C) KDDI Web Communications Inc. All Rights Reserved 5XJMJPɺίϛϡχέʔγϣϯͷखஈΛ
ʮ෦Խʯͯ͠ɺΈͳ͞ΜͷγεςϜʹ ΈࠐΊΔΑ͏ʹ͠·͢
Copyright (C) KDDI Web Communications Inc. All Rights Reserved 15
呼の更新 呼の切断 キューイング IVR 呼の⽣成 ⾳声合成 ⾳源再⽣ 録⾳ ɾɾɾ 発信 終話 呼の⽣成 呼の切断 保留 呼の更新 キューイング 保留解除 キューイング 呼の⽣成 ɾɾɾ ిͷػೳ 5XJMJPʮిʯΛߏ͢Δ෦܈
LJOUPOFYUXJMJP
Copyright (C) KDDI Web Communications Inc. All Rights Reserved 17
ి '"9 νϟοτ ϏσΦ
Each service can complement each other ͦΕͧΕ͕૬ޓิͰ͖Δ 5XJMJPྲྀΕ͍ͯΔใʢϑϩʔʣΛѻ͏ͷʹର͠ɺLJOUPOFใ Λੵ͢ΔʢετοΫʣιϦϡʔγϣϯͰ͋Δɻ 5XJMJPόοΫΤϯυͷαʔϏεͰɺLJOUPOFϑϩϯτΤϯυͷ
αʔϏεͰ͋Δɻ
The business models of each other are similar ͓ޓ͍ϏδωεϞσϧ͕ࣅ͍ͯΔ ΤϯυϢʔβதখاۀ͕ଟ͍ʢҰ෦େاۀؚ·ΕΔʣɻ
ͲͪΒੵΈ্͕͛େͳʮετοΫϏδωεʯͰ͋Δɻ ࣗࣾͰडୗΛ͠ͳ͍ͨΊɺσϕϩούʔύʔτφʔ͚ࢪࡦ͕ॏཁɻ
The charm of kintone as seen from Twilio 5XJMJP͔ΒΈͨLJOUPOFͷັྗ σʔλΛੵͰ͖ͯɺੳ
Ͱ͖Δɻ 6*͕؆୯ʹ࡞ΕΔɻ +BWB4DSJQU͕࣮ߦͰ͖Δɻ
The charm of Twilio as seen from kintone LJOUPOF͔ΒΈͨ5XJMJPͷັྗ ෳࡶͳϓϩάϥϜʢ֎෦ͷ
"1*ͱͷ࿈ܞͳͲʣɺ5XJMJP ʹͤΔ͜ͱ͕Ͱ͖Δɻ 5XJMJPͷ+BWB4DSJQU4%,Λ ͬͨίϛϡχέʔγϣϯػ ೳΛLJOUPOF্ʹ࣮͢Δ͜ ͱ͕Ͱ͖Δɻ
Twilio JavaScript SDK 5XJMJP$MJFOU 7P*1 145/ɺ$MJFOUಉ࢜ɺ4*1ͳͲͷ௨ػೳΛLJOUPOFʹΈࠐΊ·͢ $IBU $IBUػೳΛLJOUPOFʹΈࠐΊ·͢ 7JEFP 8FC35$ϕʔεͷϏσΦ௨ػೳΛLJOUPOFʹΈࠐΊ·͢
5BTL3PVUFS εΩϧϕʔεͷ"$%ػೳΛ࿈ܞͤ͞Δ͜ͱ͕Ͱ͖·͢ 4ZOD 8FC4PDLFUͷΑ͏ͳϦΞϧλΠϜ௨৴ػೳΛΈࠐΊ·͢
5XJMJPͷྉۚ • શैྔ੍ʢৄࡉྉۚදΛޚཡ͍ͩ͘͞ʣ • ௨Ҏ֎ʹి൪߸ɺStudioར༻ྉɺFunctionsར༻ྉͳͲ͕ඞ ཁͰ͢ʢͯ͢ैྔ੍ʣɻ • ࣄલʹϙΠϯτߪೖ͠ʢΫϨδοτΧʔυʣɺ༻͚ͨͩ͠ ͕Ҿ͔Ε͍͖ͯ·͢ɻ
5XJMJPͷ༏Ґʹ͍ͭͯ • ֹ݄جຊྉ͕ۚ͋Γ·ͤΜɻ • ಉ࣌௨ʹ੍ݶ͋Γ·ͤΜɻ • APIϕʔεͰͷΧελϚΠζ͕ՄೳͰ͢ɻ • ిҎ֎ͷίϛϡχέʔγϣϯπʔϧ͕ἧ͍ͬͯ·͢ɻ •
άϩʔόϧͰαʔϏεΛల։͍ͯ͠·͢ɻ
Fuel the future of communications.