Measure Progress on the 3 Ways of DevOps

The culture of DevOps has been described in the 3 Ways (and 5 Ideals) of DevOps by Gene Kim.
Monitoring and measuring progress has become the norm for the results of our work - the products. Yet it is still uncommon to also measure how we develop as an organization and team.
In this talk, we will share concrete ways of measuring success and progress in our walking on the 3 Ways and working on the 5 Ideals of DevOps.

Transcript

1. Measure Progress on the 3 Ways of DevOps
   DevOpsCon, 2022
   @DevOpsVikings
   

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2. What is DevOps
   5 Ideals:
   ■ Locality & Simplicity
   ■ Focus, Flow & Joy
   ■ Improvement of Daily Work
   ■ Psychological Safety
   ■ Customer Focus
   3 Ways:
   ■ Flow / Systems Thinking
   ■ Amplify Feedback Loops
   ■ Culture of Continual
   Experimentation and Learning
   

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3. Why Measure?
   ■ Incentivize Progress
   ■ Compare Teams
   ■ Define DevOps End State
   ■ Test Hypotheses
   ■ Create Transparency
   

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4. ✓ ✗
   ■ Test Hypotheses
   ■ Create Transparency
   Attention!
   ■ Incentivize Progress
   ■ Compare Teams
   ■ Define DevOps End State
   

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5. Flow / Systems Thinking
   ■ Make your work transparent
   ■ Cycle Time
   ■ Work Item Age
   ■ Throughput
   ■ Process Variability
   

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6. Amplify Feedback Loops
   ■ Amount of Feedback
   ■ Frequency of Feedback
   ■ Actions on Feedback divided by Amount of
   Feedback
   ■ Feedback Gap
   ■ Feedback Impact Distance
   

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7. Culture of Continual Experimentation and Learning
   ■ Number of experiments by time
   ■ Percentage of failed experiments
   ■ Unused Error Budget
   

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8. Ideas and Hints
   Locality and Simplicity
   Focus, Flow and Joy
   Improvement of Daily Work
   Psychological Safety
   Customer Focus
   

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9. About Us
   Peter Götz
   peter@devops-events.de
   @petersgoetz
   Join us for our next
   DevOps Lab training
   https://www.devops-events.de
   /trainings/devops-lab
   Oliver Hankeln
   oliver@devops-events.de
   @mydalon
   Get the presentation here
   

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10. Literature
    ■ The DevOps Handbook, Gene Kim et al. (ISBN 978-1950508402)
    ■ The Phoenix Project, Gene Kim et al. (ISBN 978-1942788294)
    ■ The Unicorn Project, Gene Kim (ISBN 978-1942788768)
    ■ Evidence-Based Management Guide
    (https://www.scrum.org/resources/evidence-based-management-guide)
    ■ Illustrations by Muriel Hankeln (muriel@hankeln-online.de)
    

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