Upgrade to Pro — share decks privately, control downloads, hide ads and more …

ENGAGE2014: The Future of Employee Communications - Keith Kitani, GuideSpark

ENGAGE2014: The Future of Employee Communications - Keith Kitani, GuideSpark

Keith Kitani, CEO of GuideSpark presents a session on the Future of Employee Communications at GuideSpark's employee engagement event ENGAGE2014 in San Francisco on June 2, 2014.

GuideSpark, Inc.

June 02, 2014
Tweet

More Decks by GuideSpark, Inc.

Other Decks in Business

Transcript

  1. Mobile of US adults have a smartphone; 38% have a

    tablet 62% Connected people have access to the Internet 3 Billion 2014 Connected
  2. Video hours of video watched per month 6 Billion Social

    of all internet users are now active in social media 72% 2014 Connected Content
  3. 2014 0 10 20 30 40 50 60 2005 2010

    2015 2020 Rise of Millennials in the Workforce Traditional Baby Boomers Gen X Millennials Gen 2020 Connected Content Workforce
  4. We utilize an array of tools to help us reach,

    engage, and measure our customers
  5. Losing a quality employee is much more costly than losing

    a customer Consider the costs: Exit Costs Recruiting Interviewing Hiring Orientation/Training Reduced Morale Lost Productivity Customer Dissatisfaction Reduced/Lost Business Administrative Costs Lost Expertise Etc. 1-2 YEARS of pay and benefits per employee turnover Plus: External factors for customers, other employees, and business operation
  6. % Millennial turnover (Multiple Generations @ Work survey) % Leadership

    Gaps (Bersin by Deloitte, 2013) % Skill Gaps (Manpower, 2013) Maintaining a Productive Workforce is Hard 92 54 60