Test Before you Build: How to use prototypes and think aloud user testing to build better products

Test Before you Build: How to use prototypes and think aloud user testing to build better products

Laura’s background is in GIS mapping and government data. This type of work has allowed her to flex her creativity and strategic thinking strengths to innovate workflows, and improve decision making through data-driven insights. She is passionate about making information accessible and useful for stakeholders and recently graduated with a certificate in Interaction Design and Social Entrepreneurship from the Austin Center for Design.

Transcript

  1. 2.

    • What are prototypes and think aloud tests? • Pros

    and cons? • How to do it yourself • Results Example
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    Pros + Inexpensive + Quick + Easy + Relevant +

    Impactful Cons - Extensive analytics/stats - Bias - Not natural - Doesn’t replace other testing
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    Setup Photo by Adam Wilson 1 • Quiet space •

    Consider context • Sit to side and behind • Accessible task reminders
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    Explain and Verify Photo by rawpixel.com 2 • Introduction and

    plan • Example of thinking aloud • Get consent • Make them feel comfortable
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    Take Notes Photo by Startup Stock Photos 3 • Create

    a template • Record audio • Record video
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    Don’t Talk Photo by Jelleke Vanooteghem Icon: Infinity by Timofey

    Rostilov from the Noun Project • “Please keep talking” • Do not assist or lead • Save questions for end • Do not explain or defend
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    Number of testers: 5 Age range: 26 - 50 All

    have banking apps All tested on an iphone
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    1. Know the status of their budget. 2. Easily dive

    deeper to learn more about spending with smart filters. 2
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    1. Difficulty with ‘safe to spend’. 2. Legend was ineffective

    and chart breakdown amounts were confusing. 2 2
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    1. Difficulty with ‘safe to spend’. 2. Legend was ineffective

    and chart breakdown amounts were confusing. 3. Overwhelming 3
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    1. Difficulty with ‘safe to spend’. 2. Legend was ineffective

    and chart breakdown amounts were confusing. 3. Overwhelming 3
  20. 27.

    • What prototype and think aloud testing means • Pros

    and cons • How to do it yourself • Case Study Example
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