From Method to Mindset – How to support agile transformation and solve critical business problems right away

Talk from DYGITIZED 2020 - Nov 3 & 4
https://www.dygitized.de

There was a time our digital products were performing great. We had almost no competition and we’re riding the wave of success. But times have changed, competition is growing and the pace of the market has accelerated. How we were running our business doesn’t work anymore. Does this sound familiar? But how can we change that? Can we prevent this for the future to happen? Based on Conway’s law, companies are bound to produce products which are actually mirroring the organisation. The right methods and structures are needed to get out of the old habits. But what do we need to get started and how can we support our teams to be more innovative and agile? Thomas Gläser will share his experiences and introduce you to his program, which defines a proven step-by-step guide to empower teams to find the right solutions to most critical problems. Supporting companies to apply agile methodologies on the job and in the end lead to new business growth.

Transcript

1. © Thomas Gläser | thomasglaeser.de From method to mindset | DYGITIZED 2020 From method to mindset How to support teams to ensure sustainable agile transformation Thomas Gläser @ DYGITIZED Nov 3 & 4, 2020 – Fully Online
2. © Thomas Gläser | thomasglaeser.de From method to mindset | DYGITIZED 2020 THOMAS WHO? Awesome people
3. © Thomas Gläser | thomasglaeser.de From method to mindset | DYGITIZED 2020 TRAINING PEOPLE FOR 8+ YEARS Everything around UX & Product
4. © Thomas Gläser | thomasglaeser.de From method to mindset | DYGITIZED 2020 BUT
5. © Thomas Gläser | thomasglaeser.de From method to mindset | DYGITIZED 2020 What has changed after my workshop?
6. © Thomas Gläser | thomasglaeser.de From method to mindset | DYGITIZED 2020 AND I’M LIKE… Source: Giphy
7. © Thomas Gläser | thomasglaeser.de From method to mindset | DYGITIZED 2020 IMPACT
8. © Thomas Gläser | thomasglaeser.de From method to mindset | DYGITIZED 2020 IMPACT
9. © Thomas Gläser | thomasglaeser.de From method to mindset | DYGITIZED 2020 PYRAMID OF SUSTAINABLE CHANGE Methods Process Mindset ❌ ❌
10. © Thomas Gläser | thomasglaeser.de From method to mindset | DYGITIZED 2020 PYRAMID OF SUSTAINABLE CHANGE Methods Process Mindset ❌
11. © Thomas Gläser | thomasglaeser.de From method to mindset | DYGITIZED 2020 PYRAMID OF SUSTAINABLE CHANGE Methods Process Mindset
12. © Thomas Gläser | thomasglaeser.de From method to mindset | DYGITIZED 2020 Methods Process Mindset WHAT'S COVERED BY DOING WORKSHOPS ❌ ❌ ✅
13. © Thomas Gläser | thomasglaeser.de From method to mindset | DYGITIZED 2020 What’s the right mindset?
14. © Thomas Gläser | thomasglaeser.de From method to mindset | DYGITIZED 2020 © Thomas Gläser | thomasglaeser.de From method to mindset | DYGITIZED 2020 A STORY ABOUT 3 MICROPHONES
15. © Thomas Gläser | thomasglaeser.de From method to mindset | DYGITIZED 2020 ‣ Ability to react to change ‣ Fast cross-functional collaboration ‣ Focus on creating value for customers ‣ Start with small releases to learn ‣ Focus on outcomes, rather than output AGILE MINDSET
16. © Thomas Gläser | thomasglaeser.de From method to mindset | DYGITIZED 2020 CHANGE TAKES TIME… Source: Giphy
17. © Thomas Gläser | thomasglaeser.de From method to mindset | DYGITIZED 2020 AND WE NEED TO UNDERSTAND THE DYNAMICS WHICH ACTIVELY PREVENT US FROM CHANGE Amazon Link
18. © Thomas Gläser | thomasglaeser.de From method to mindset | DYGITIZED 2020 2 MAIN CASES: AS DIFFERENT AS THEY COULD BE
19. © Thomas Gläser | thomasglaeser.de From method to mindset | DYGITIZED 2020 SAME NEED Gain agility and apply methodology on the job, to grow the business.
20. © Thomas Gläser | thomasglaeser.de From method to mindset | DYGITIZED 2020 SAME NEED Important Note: This need MUST have backing from C-level
21. © Thomas Gläser | thomasglaeser.de From method to mindset | DYGITIZED 2020 OUTCOME OF MY PROJECTS ‣ Increase of team happiness ‣ Significant sales push ‣ Gained efficiency on social media ‣ Started a full-time product team ‣ Increase of team happiness ‣ Discovered new sales opportunities ‣ Improve product on boarding ‣ Scaling the program to other units
22. © Thomas Gläser | thomasglaeser.de From method to mindset | DYGITIZED 2020 What’s the smallest successful release of agile? WHERE TO START?
23. © Thomas Gläser | thomasglaeser.de From method to mindset | DYGITIZED 2020 THE SMALLEST SUCCESSFUL RELEASE OF AGILE PROCESS Backlog Sprint-based cycles Dailies, retros, reviews & some planning PEOPLE 3-5 people core team Safe and stable environment Key stakeholders as support PURPOSE How might we… Shared goal Measurable target
24. © Thomas Gläser | thomasglaeser.de From method to mindset | DYGITIZED 2020 DISCOVERY PUSH a structured approach to build better products and organisations on the fly
25. © Thomas Gläser | thomasglaeser.de From method to mindset | DYGITIZED 2020 3 PILLARS OF A DISCOVERY PUSH 1. Collect Ideas & Prioritise Who? Stakeholders & Team 2. Complete Setup Checklist Who? Sprint Master 1. PREPARE INITIATIVES Define purpose & context 1-2 weeks
26. © Thomas Gläser | thomasglaeser.de From method to mindset | DYGITIZED 2020 THINGS YOU NEED BEFORE YOU START Your checklist for the “Sprint Master" MUST ✓ Get CEO & manager buy-in ✓ Agree on initiative and goals ✓ Setup small cross-functional teams ✓ Define a sprint master & decision maker ✓ Block 1 day/week for the teams ✓ Book “war room” SHOULD ✓ Setup tools to enable fast collaboration ✓ Have a sprint budget defined ✓ Have customer pool
27. © Thomas Gläser | thomasglaeser.de From method to mindset | DYGITIZED 2020 1. Collect Ideas & Prioritise Who? Stakeholders & Team 2. Complete Setup Checklist Who? Sprint Master Understand Problem Decide on course Define Experiments Synthesise Findings Present outcomes Run Experiments 㿃 1. PREPARE INITIATIVES Define purpose & context 1-2 weeks 2. RUN AGILE Two teams with individual goals 1 sprints = 3 weeks – 5 sprints 3 PILLARS OF A DISCOVERY PUSH
28. © Thomas Gläser | thomasglaeser.de From method to mindset | DYGITIZED 2020 SPRINT 1: INITIAL 3 DAY BOOTCAMP Learn the 3 key methods and apply them to your product WEEK 1 (KICK-OFF) SPRINT 1 MON TUE WORKSHOP DAY 1 Method Intro Map Value Proposition WED WORKSHOP DAY 2 Map User Journey Setup Experiment THU INTERVIEW DAY FRI Value Proposition Canvas User Story Map Experiment Tracker
29. © Thomas Gläser | thomasglaeser.de From method to mindset | DYGITIZED 2020 A TYPICAL SPRINT Build, Measure, Learn WEEK 2 MON TUE Understand problem + Define Experiment — Daily Planning WED THU FRI WEEK 3 SPRINT 2 MON TUE Run Experiments + Synthesis Findings — Daily WED THU FRI WEEK 4 MON TUE Present outcomes + Decide on course — Daily Review Retrospective WED THU FRI Core Team Core Team Core Team Stakeholder
30. © Thomas Gläser | thomasglaeser.de From method to mindset | DYGITIZED 2020 3 CORE SPRINTS Three iterations to clarity and embed agile mindset WEEK 2 M T W T F SPRINT 2 WEEK 3 M T W T F WEEK 4 M T W T F WEEK 5 M T W T F SPRINT 3 WEEK 6 M T W T F WEEK 7 M T W T F WEEK 8 M T W T F SPRINT 4 WEEK 9 M T W T F WEEK 10 M T W T F
31. © Thomas Gläser | thomasglaeser.de From method to mindset | DYGITIZED 2020 LAST SPRINT Time to wrap up WEEK 10 SPRINT 5 MON TUE Finalise feedback + Wrap up — Daily WED THU FRI WEEK 12 MON TUE Handover to delivery — Daily Retrospective Planning WED THU FRI Core Team Core Team Stakeholder
32. © Thomas Gläser | thomasglaeser.de From method to mindset | DYGITIZED 2020 1. PREPARE INITIATIVES Define purpose & context 1-2 weeks 3. ADAPT INITIATIVES Pivot, persevere or dump 1-2 weeks 1. Collect Ideas & Prioritise Who? Stakeholders & Team 2. Complete Setup Checklist Who? Sprint Master Understand Status Quo Decide on course Define Experiments Synthesise Findings Present outcomes Run Experiments 㿃 Build & Launch Setup backlog and execute Dump it 2. RUN AGILE Two teams with individual goals 1 sprints = 3 weeks – 5 sprints 3 PILLARS OF A DISCOVERY PUSH Main Overview
33. © Thomas Gläser | thomasglaeser.de From method to mindset | DYGITIZED 2020 BENEFITS OF IGNITE INNOVATION ✓ Low risk and effort/costs (1 day/week) ✓ High outcome: Team happiness and results
34. © Thomas Gläser | thomasglaeser.de From method to mindset | DYGITIZED 2020 HOW TO GET STARTED ✓ Convince your boss ✓ Setup team ✓ Just start trust the process and make it yours…
35. © Thomas Gläser | thomasglaeser.de From method to mindset | DYGITIZED 2020 THANK YOU! Let’s stay in touch ich@thomasglaeser.de xing.com/profile/Thomas_Glaeser3 linkedin.com/in/glsr Questions?