I'm not really here - design & research

Transcript

1. I’m not really here benholliday.com @benholliday

2. When we always know what we’re doing, we always do

   the same things

3. I don’t know what I’m doing

4. The value of uncertainty

5. “…it’s the next note that makes it good or bad”

   Miles Davis

6. Can I make this better? Where next?

7. Connecting Things If the system is broken. The design is

   broken

8. Experienced Design All design is experience design

9. Design Research Finding insight - not proof

10. There’s no perfect way to do design research

11. “The intuitive mind is a sacred gift” Albert Einstein

12. We all use intuition every day

13. Knowing, and then acting instinctively

14. “The brain is wider than the sky, For, put them

    side by side, The one the other will include With ease, and you beside” Emily Dickinson (1830-86)

15. Take a walk …and relax

16. Focus less to see more

17. Curiosity Find sources of inspiration

18. Sketching When we draw the mind becomes deeply, intensively attentive

19. “Every child is an artist. The problem is how to

    remain an artist once we grow up” Pablo Picasso

20. Sketching Thinking using drawing

21. Sampling Create mood boards Put everything on the walls

22. Sampling Capture ambiguity and imperfection

23. å Sampling Keeping research open or even absurd ensures that

    you’ll get surprising results

24. Embracing the value of uncertainty “Making the strange familiar and

    the familiar strange” Jon Kolko

25. Empathy is subjective and has to be seen through our

    own perspective

26. We’re always the same person but experience changes who we

    are

27. Understanding people is hard and takes time

28. What we do and what we say are different

29. Design Research Problem seeking rather than problem solving

30. Personas Developing a shared understanding

31. Writing reports doesn’t work

32. Find space to work outside the constraints of what already

    exists

33. Find processes that help you to experiment

34. It’s always what we do next that matters

35. Trust yourself. Make new connections You might already have the

    answers

36. Thank you benholliday.com @benholliday Creative Commons/Flickr pinkmoose, healthserviceglasse, loop_oh, richard-g,

    churl, uxpeople & pauldc