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UXINDIA18 - HUMANS ARE MORE THAN A PRODUCT INTE...

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October 06, 2018

UXINDIA18 - HUMANS ARE MORE THAN A PRODUCT INTERACTION: Using Research to Holistically Understand People

Key note - Day 3

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uxindia

October 06, 2018
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  1. 9 The standard protocol gives people 5 minutes to answer

    rich questions about their lives @meena_ko
  2. 12 we need to study people and give them space

    to articulate their ways @meena_ko
  3. 15 note: the best solution to studying people is to

    just do it by advocating for it… @meena_ko
  4. 16 but if you cannot: start with the people, and

    move to the product to avoid bias @meena_ko
  5. 21 behaviors aptitudes attitudes emotions what people do what people

    can do/know what people think what people feel CHANGE MORE FREQUENTLY CHANGE LESS FREQUENTLY @meena_ko 2
  6. 23 avoid the typical list of questions, and allow people

    to articulate in different ways @meena_ko 3
  7. 26 keep people first when studying interaction give people a

    chance to think PERMISSION TO THINK DEEPLY reveal patterns of behaviors, aptitudes PERMISSION TO DECONSTRUCT allow articulation in different ways PERMISSION TO SHARE NATURALLY @meena_ko 1 2 3
  8. 28 designs that are anchored in the rich complexity of

    people can create meaningful interaction @meena_ko