Upgrade to Pro
— share decks privately, control downloads, hide ads and more …
Speaker Deck
Features
Speaker Deck
PRO
Sign in
Sign up for free
Search
Search
UXINDIA18 - HUMANS ARE MORE THAN A PRODUCT INTE...
Search
uxindia
October 06, 2018
Design
1
130
UXINDIA18 - HUMANS ARE MORE THAN A PRODUCT INTERACTION: Using Research to Holistically Understand People
Key note - Day 3
uxindia
October 06, 2018
Tweet
Share
More Decks by uxindia
See All by uxindia
Designing for social change and awareness narratives with smell
uxindia
1
170
Creating a Culture of User Research
uxindia
0
140
Enough with the evangelism, let’s make a deal!
uxindia
0
58
Never sweat about pixels again – Design System at Scale by Qubole
uxindia
0
81
Dead-end in Immersive Technology (AR /VR and MR) lead UX?
uxindia
0
96
Design Meta Systems
uxindia
0
81
Building Design System for Managing Design Consistency and High-Functioning Team
uxindia
0
290
Data Driven UX Research: Workshop on how to get the best out of Ethnography, Surveys and Online Behavioral Data.
uxindia
0
82
Adekunle_Oduye_30_Min_E.pdf
uxindia
0
66
Other Decks in Design
See All in Design
株式会社バクタム 会社説明資料
bactum
0
240
sachi_y_portfolio
sachi337
0
250
【Firefly Image 4対応版】上手にFireflyにお願いしてウェブデザイン案を出すぞ!
cremacrema
0
1.3k
Tools for Design Engineers other than LLM in the LLM era
takanorip
1
130
Building foundations 堅牢なデザイントークンの設計
hilokifigma
2
3.5k
AIの実践とコミュニケーションデザインの意義 / AI practice and the significance of communication design
bebe
0
610
タイミーでフィールドワークしたら、サービスデザインが始まった
kenichiota0711
1
1.6k
マンガで分かるサービスデザインガイドライン
senryakuka
1
890
誰もがAIエージェントを"操作"したがる〜AIエージェントに求められるUX〜
ikeyatsu
2
1.8k
パンくずリストかわいい(breadcrumb so cute)
ysuda
0
280
AI動画生成ガチャ紹介
piyo7
1
110
harutaka Vision Deck
zenkigenforrecruit
0
130
Featured
See All Featured
Building Better People: How to give real-time feedback that sticks.
wjessup
367
19k
[RailsConf 2023 Opening Keynote] The Magic of Rails
eileencodes
29
9.5k
Raft: Consensus for Rubyists
vanstee
140
7k
Making Projects Easy
brettharned
116
6.3k
Building Adaptive Systems
keathley
43
2.6k
Large-scale JavaScript Application Architecture
addyosmani
512
110k
The Power of CSS Pseudo Elements
geoffreycrofte
77
5.8k
How To Stay Up To Date on Web Technology
chriscoyier
790
250k
Speed Design
sergeychernyshev
32
1k
Distributed Sagas: A Protocol for Coordinating Microservices
caitiem20
331
22k
Visualizing Your Data: Incorporating Mongo into Loggly Infrastructure
mongodb
46
9.6k
Making the Leap to Tech Lead
cromwellryan
134
9.3k
Transcript
None
meena kothandaraman @meena_ko humans > product interaction using research to
holistically understand people
2 what comprises an experience? @meena_ko
3 experience = people + interaction @meena_ko
4 experience = people + interaction (PRODUCTS, TECHNOLOGY) @meena_ko
5 experience = people + interaction (PRODUCTS, TECHNOLOGY) @meena_ko
6 we experience mediocrity more often than we like @meena_ko
7 how are people typically studied? @meena_ko
8 typical research question: tell me about the last time
you …. @meena_ko
9 The standard protocol gives people 5 minutes to answer
rich questions about their lives @meena_ko
10 and expects a golden nugget @meena_ko
11 studies often jump right to interaction, product, and technology
@meena_ko
12 we need to study people and give them space
to articulate their ways @meena_ko
13 (hint: not a pub) @meena_ko
14 how can we study people? @meena_ko
15 note: the best solution to studying people is to
just do it by advocating for it… @meena_ko
16 but if you cannot: start with the people, and
move to the product to avoid bias @meena_ko
17 we can share techniques to gain more insight into
people 1 @meena_ko 2 3
18 give people a chance to think @meena_ko 1
19 ROBOTIC DEVICES how do people learn about robotic vacuums?
HOMEWORK @meena_ko 1
20 reveal patterns of behaviors + aptitudes with rationale @meena_ko
2
21 behaviors aptitudes attitudes emotions what people do what people
can do/know what people think what people feel CHANGE MORE FREQUENTLY CHANGE LESS FREQUENTLY @meena_ko 2
22 JUDICIAL COUNCIL OF CALIFORNIA how do people self-litigate? @meena_ko
2
23 avoid the typical list of questions, and allow people
to articulate in different ways @meena_ko 3
24 INSURANCE COMPANY how do people keep a track of
valuables? @meena_ko 3
25 @meena_ko CITY OF BOSTON how do people describe their
neighborhoods? 3
26 keep people first when studying interaction give people a
chance to think PERMISSION TO THINK DEEPLY reveal patterns of behaviors, aptitudes PERMISSION TO DECONSTRUCT allow articulation in different ways PERMISSION TO SHARE NATURALLY @meena_ko 1 2 3
27 evolve studies and study protocols to include people @meena_ko
28 designs that are anchored in the rich complexity of
people can create meaningful interaction @meena_ko
thank you
[email protected]
| @meena_ko | #peoplefirst www.twigandfish.com THANKS TO
THE NOUN PROJECT FOR ICONS