Upgrade to Pro
— share decks privately, control downloads, hide ads and more …
Speaker Deck
Features
Speaker Deck
PRO
Sign in
Sign up for free
Search
Search
UXINDIA18 - HUMANS ARE MORE THAN A PRODUCT INTE...
Search
uxindia
October 06, 2018
Design
1
130
UXINDIA18 - HUMANS ARE MORE THAN A PRODUCT INTERACTION: Using Research to Holistically Understand People
Key note - Day 3
uxindia
October 06, 2018
Tweet
Share
More Decks by uxindia
See All by uxindia
Designing for social change and awareness narratives with smell
uxindia
1
180
Creating a Culture of User Research
uxindia
0
140
Enough with the evangelism, let’s make a deal!
uxindia
0
58
Never sweat about pixels again – Design System at Scale by Qubole
uxindia
0
94
Dead-end in Immersive Technology (AR /VR and MR) lead UX?
uxindia
0
98
Design Meta Systems
uxindia
0
81
Building Design System for Managing Design Consistency and High-Functioning Team
uxindia
0
310
Data Driven UX Research: Workshop on how to get the best out of Ethnography, Surveys and Online Behavioral Data.
uxindia
0
86
Adekunle_Oduye_30_Min_E.pdf
uxindia
0
68
Other Decks in Design
See All in Design
エンジニアでも捗る デザイナー的思考入門
tinykitten
1
1.2k
【Firefly Image 4対応版】上手にFireflyにお願いしてウェブデザイン案を出すぞ!
cremacrema
0
1.5k
AIを身近に感じるために、デザイナー全員で一つのサービスを使ってみた
_psyc0_
0
310
[2025.6.30 もがく中堅デザイナー、キャリアの分岐点] なんでもやる系デザイナーのもがきかた
taka_piya
1
3.3k
1920*1080pxに設定したケース / Google Slide Size Test
arthur1
0
3.3k
CMS管理画面のアクセシビリティ
magi1125
8
2.5k
SAMSUL KAMAR ABDUL RAHMAN
samsulrahman32
0
160
Memory Man v3 (WIP)
storybychad
PRO
0
2.6k
株式会社Muture_ソーシャル推進事業
muture
PRO
0
150
mento Design Team Portfolio
mento0fficial
1
680
生成AIを活用した組み込みSW設計書検索システム開発
licux
7
1.4k
プロジェクト内でデザイナーができること 日経電子版アプリ機能開発「For You」#nikkei_tech_talk
nikkei_engineer_recruiting
8
4.5k
Featured
See All Featured
Designing for humans not robots
tammielis
253
25k
Producing Creativity
orderedlist
PRO
347
40k
The Cult of Friendly URLs
andyhume
79
6.6k
Building Adaptive Systems
keathley
43
2.7k
The Success of Rails: Ensuring Growth for the Next 100 Years
eileencodes
46
7.6k
Unsuck your backbone
ammeep
671
58k
What’s in a name? Adding method to the madness
productmarketing
PRO
23
3.7k
GitHub's CSS Performance
jonrohan
1032
460k
Let's Do A Bunch of Simple Stuff to Make Websites Faster
chriscoyier
507
140k
The Straight Up "How To Draw Better" Workshop
denniskardys
236
140k
Product Roadmaps are Hard
iamctodd
PRO
54
11k
How STYLIGHT went responsive
nonsquared
100
5.8k
Transcript
None
meena kothandaraman @meena_ko humans > product interaction using research to
holistically understand people
2 what comprises an experience? @meena_ko
3 experience = people + interaction @meena_ko
4 experience = people + interaction (PRODUCTS, TECHNOLOGY) @meena_ko
5 experience = people + interaction (PRODUCTS, TECHNOLOGY) @meena_ko
6 we experience mediocrity more often than we like @meena_ko
7 how are people typically studied? @meena_ko
8 typical research question: tell me about the last time
you …. @meena_ko
9 The standard protocol gives people 5 minutes to answer
rich questions about their lives @meena_ko
10 and expects a golden nugget @meena_ko
11 studies often jump right to interaction, product, and technology
@meena_ko
12 we need to study people and give them space
to articulate their ways @meena_ko
13 (hint: not a pub) @meena_ko
14 how can we study people? @meena_ko
15 note: the best solution to studying people is to
just do it by advocating for it… @meena_ko
16 but if you cannot: start with the people, and
move to the product to avoid bias @meena_ko
17 we can share techniques to gain more insight into
people 1 @meena_ko 2 3
18 give people a chance to think @meena_ko 1
19 ROBOTIC DEVICES how do people learn about robotic vacuums?
HOMEWORK @meena_ko 1
20 reveal patterns of behaviors + aptitudes with rationale @meena_ko
2
21 behaviors aptitudes attitudes emotions what people do what people
can do/know what people think what people feel CHANGE MORE FREQUENTLY CHANGE LESS FREQUENTLY @meena_ko 2
22 JUDICIAL COUNCIL OF CALIFORNIA how do people self-litigate? @meena_ko
2
23 avoid the typical list of questions, and allow people
to articulate in different ways @meena_ko 3
24 INSURANCE COMPANY how do people keep a track of
valuables? @meena_ko 3
25 @meena_ko CITY OF BOSTON how do people describe their
neighborhoods? 3
26 keep people first when studying interaction give people a
chance to think PERMISSION TO THINK DEEPLY reveal patterns of behaviors, aptitudes PERMISSION TO DECONSTRUCT allow articulation in different ways PERMISSION TO SHARE NATURALLY @meena_ko 1 2 3
27 evolve studies and study protocols to include people @meena_ko
28 designs that are anchored in the rich complexity of
people can create meaningful interaction @meena_ko
thank you
[email protected]
| @meena_ko | #peoplefirst www.twigandfish.com THANKS TO
THE NOUN PROJECT FOR ICONS