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三井住友銀行で学んだこと - 大組織にUI/UXの思想を持ち込むには

UX MILK
September 14, 2019

三井住友銀行で学んだこと - 大組織にUI/UXの思想を持ち込むには

株式会社三井住友銀行
リテールIT戦略部 デザイナー
堀 祐子

UX MILK Fest 2019 / 2019.09.14

UX MILK

September 14, 2019
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  1. ♲❁⡝⿼ꋒ遤ד㷕׿׌ֿה
    㣐穈籼ח6*69ך䙼䟝׾䭯׍鴥׬חכ

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  2. 㛑 牂㶨ק׶ ײֲֿ
    穗娖
    *5⟰噟דؐؑـرؠ؎̨ٝ6*رؠ؎ٝ
    薉铂׾㷕ע׋׭嵲㢩ח䎃⼱ֻ׵ְ⡝׬
    嵲㢩ךؿ؍ٝذحؙך鹌׫Ⱗさח끅䠚ׅ׷
    䌓㕂
    ♲❁⡝⿼ꋒ遤ח鯄耵
    ➂꟦⚥䗰鏣鎘㼔Ꟍ㹺

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  3. ♲❁⡝⿼ꋒ遤،فٔך69رؠ؎ٝ׾䬐䔲׃ת׃׋

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  4. ♲❁⡝⿼ꋒ遤،فָٔדֹ׷תד

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  5. ꋒ遤،فٔ׾ז׈ٔصُ٦،ٕׅ׷ֿהחז׏׋ַ
    㕂׾䮙־׋ٍؗحءُٖأ㼎瘻 ،فٔ׾ٔٔ٦أ׃גַ׵䎃穗麓
    ➙ך⢪ְ倯ח֮׏׋6*ך鋅湫׃ָ䚈⹡
    䎃⵸ך،فٔ

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  6. ⡤ⵖ #FGPSF
    Ꟛ涪罏
    ⟰歗䬐䔲
    ♲❁⡝⿼ꋒ遤
    ⼿⸂⠓爡
    رؠ؎ش٦
    ⼿⸂⠓爡

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  7. ⡤ⵖ
    Ꟛ涪罏
    ⟰歗䬐䔲
    ♲❁⡝⿼ꋒ遤
    رؠ؎ش٦
    ⼿⸂⠓爡
    "GUFS
    ➙תדכꟚ涪⚥䗰׌׏׋ָծ׉ֿח69رؠ؎ش٦ָ⸇׻׏׋
    69رؠ؎ش٦

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  8. 69رؠ؎ش٦ך䕵ⶴ
    埆⚮ד׫׷ֿה
    ،فٔך堣腉׀הח⟰歗䬐䔲
    ְֲֲֿ堣腉ח׃׋ְ
    69رؠ؎ش٦
    6*ծِ٦ؠؽٔذ؍זוך
    ٕ٦ٕך窟♧׾湊⥜
    $IFDL

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  9. 69رؠ؎ش٦ך䕵ⶴ

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  10. כׄ׭גךꋒ遤،فٔⵖ⡲˘
    ְ׹׿ז㜥꬗חְֶג؝ٝؿؙٔزָ֮׶ת׃׋կ
    暴חծꋒ遤㆞⟰歗䬐䔲הך؝ىُص؛٦ءّٝ

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  11. ⢽ זַזַ㢌ִ׵׸זְ
    ̒וךل٦آח׮
    ؚٗ؎ٝنةָ֮ٝ׷
    ؝ٝؿؙٔز
    ؚٗ،ؐزنةٝ׾㢩ׅךח䫺䫑ָ֮׏׋
    װ׏׋ֿה
    ת׆כծ㹏錁鋔׃״ֲ
    㢩ꋒろ׬ծ➭遤嫰鯰կ
    剑鵚ךزٖٝسכؚٗ،ؐزنةָٝזְկ
    فٗزة؎فⵖ⡲׾׃גծؼ،ؚٔٝկ
    穠卓
    䌢ח鋅ִגְ׷䗳銲כזְً̔صُ٦ח獳⹛

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  12. ⢽ Ⰻ⡤ךرؠ؎ٝ׾㢌ִ׷
    ֿךرؠ؎ָٝ剑黝זךַ׻ַ׵זְ
    ♶㸜

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  13. ⢽ Ⰻ⡤ךرؠ؎ٝ׾㢌ִ׷
    زٝوش
    ♲❁⡝⿼ꋒ遤ך7*׾䮶׶鵤׷
    ؝ٝإفز
    չٍؗحءُٖأպָ鹌׬رؠ؎ٝ
    ِ٦ؠؽٔذ؍
    زٖٝس锃叨
    ؔٝٓ؎ٝ69ِ٦ؠ٦ذأز锃叨
    遤ⰻِ٦ؠ٦ذأز
    䮶׶鵤׶׾ׅ׷
    鑐⡲׋׍
    ِ٦ؠ٦ذأز

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  14. 孡בֹ
    穈籼חUI/UXך䙼䟝׾䭯׍鴥׬חכ
    䙼䟝ך倯ぢ䚍ךؤٖכ䗳׆֮׷
    ꋒ遤
    ٥㡰׶♳־ծ寸皾ծKPI׾ꅾ鋔
    ٥穈籼ⰻ鿇湡简
    رؠ؎ش٦
    ٥곁㹏ך欰崞儗꟦ח㺘滠׃ծ
    ٗ؎َٔذ؍٦ךぢ♳
    ٥ِ٦ؠ٦湡简

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  15. תזן
    ؤٖ׾㙵׭גְֻחכծֶ✼ְךⰟ鸐鎉铂ך然甧ָ䗳銲
    ٥UXהְֲ鎉衝
    رؠ؎ش٦⩎׮ꋒ遤ךؽآطأ׾㷕ע䗳銲ָ֮׷կ
    ٥ؙٖآحزծرؽحزך栻䖤תד
    ٥寸幥ךؽآطأ

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  16. ،فٔٔٔ٦أ䖓
    ꋒ遤،فٔ تؐٝٗ٦س⵸䎃嫰㟓⸇
    僴䎃 ➙䎃
    ず儗劍٥ַ剢꟦ך⵸䎃嫰
    ♰%-
    ♰%-
    "QQMF爡 $.饯欽

    J1IPOFˋ ֮ז׋ך겣ָػأٙ٦س ˋ "QQMF

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  17. ،فٔٔٔ٦أ䖓
    رؠ؎ٝ걄㚖דثٍٖٝآדֹ׷堣⠓㟓⸇䔲遤ⴱך鑐׫
    )$%项呓ך䮋䨌 ؚحسرؠ؎ٝ颣פ䘔⹫

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  18. ֿ׸ַ׵
    ،فٔ׮
    ꋒ遤׮
    رؠ؎ٝث٦ي׮ծ
    ׁ׵חٖكٕ،حف׃גְֹתׅ

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  19. ꂁ䋒暟 ׈מծ׀鋮ֻ׌ְׁ

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