Upgrade to Pro
— share decks privately, control downloads, hide ads and more …
Speaker Deck
Features
Speaker Deck
PRO
Sign in
Sign up for free
Search
Search
IA Summit 2016 - Architecting for simplicity an...
Search
wiadOTT
May 06, 2016
Business
0
90
IA Summit 2016 - Architecting for simplicity and meaning amidst information chaos (Shopify reports: a case study)
wiadOTT
May 06, 2016
Tweet
Share
More Decks by wiadOTT
See All by wiadOTT
Scott Plewes - These are not the problems you are looking for - wiad17
wiadott
0
74
Annie Crombie - Designing for the content you have - wiad17
wiadott
0
35
Dana Tessier - Seeking over searching - wiad17
wiadott
0
120
Manu Singh, Peter Smith - Shifting towards a task-based IA - wiad17
wiadott
0
31
Nicola Evans - Architecting a system of suggestion - wiad17
wiadott
0
40
Jacinthe Ricard - Escaping Flatland - wiad17
wiadott
0
93
Kerry Surman - Combinations, compromises, and clean up - wiad2016
wiadott
0
130
Sarah Folkes, Christina Leclerc - In the Ring with IA Testing - wiad2016
wiadott
0
120
TBS - Towards a user centred IA for Canada.ca - wiad2016
wiadott
0
80
Other Decks in Business
See All in Business
インキュデータ会社紹介資料
okitsu
3
42k
ラクスパートナーズ採用ピッチ資料_エンジニア部門.pdf
rakuspartners_recruit
0
24k
社会の中のわたしの技術 ─ 自分の地図の描き方 #wttjp
yotii23
0
480
国内ランサムウェア3事例から学ぶ中小病院におけるサイバーセキュリティ対策 / Cybersecurity Learned from Cases
henryofficial
0
260
15 Effective Ways to Speak to a Live 24/7 QuickBooks Payroll Support Experts
herry0o4
0
110
Udyam Registration Portal - MSME Registration Online for Small Businesses in India
udyamr
0
340
私が変えてきたこと、変えなかったこと
akatsuki174
2
500
LW_brochure_engineer
lincwellhr
0
34k
LW_brochure_business
lincwellhr
1
59k
KINTOテクノロジーズ OsakaTechLab説明資料 / ktc-osakatechlab-introduction.pdf
ktc_creative
0
420
Cursor活用ガイド(非エンジニア向け)
satoyusuke
0
220
デジタル証券株式会社・会社紹介
dts
0
730
Featured
See All Featured
CSS Pre-Processors: Stylus, Less & Sass
bermonpainter
357
30k
Building Flexible Design Systems
yeseniaperezcruz
328
39k
The Psychology of Web Performance [Beyond Tellerrand 2023]
tammyeverts
48
2.9k
Building a Modern Day E-commerce SEO Strategy
aleyda
42
7.4k
How STYLIGHT went responsive
nonsquared
100
5.6k
Side Projects
sachag
455
42k
YesSQL, Process and Tooling at Scale
rocio
173
14k
Optimizing for Happiness
mojombo
379
70k
The Success of Rails: Ensuring Growth for the Next 100 Years
eileencodes
45
7.5k
Docker and Python
trallard
44
3.5k
GraphQLとの向き合い方2022年版
quramy
49
14k
A Tale of Four Properties
chriscoyier
160
23k
Transcript
Architecting for simplicity and meaning amidst information chaos Shopify Reports:
A case study
Oh hey... @virginiastart @_kyleaparker
Ottawa, Ontario, Canada
Prime Minister Justin Trudeau
Spring in Ottawa
1. Layer in complexity 2. Integrate design, content, and research
3. Embrace vulnerability Today we’re going to talk about how to...
What is Shopify?
What is Shopify reports?
Disconnect between tasks and data
None
None
Bad data visualizations
It had to be approachable
How do you design business reporting for 243,000+ merchants?
1. Layer in complexity 2. Integrate design, content, and research
3. Embrace vulnerability
Figure out what information you’re dealing with
Business processes Store Channel Product Variant Customer Addres Engagement ✓
✓ ✓ ✓ ✓ Carts ✓ ✓ ✓ ✓ Checkouts ✓ ✓ ✓ ✓ Sales ✓ ✓ ✓ ✓ ✓ ✓ Payments ✓ ✓ ✓ ✓ Taxes ✓ ✓ ✓ ✓ ✓ Gift cards ✓ ✓ Conversion ✓ ✓ ✓ ✓ The bus matrix
Define your information objects
Sales Customers Traffic Products
See what else is out there
None
Do just enough mapping
Store performance Business operations How much did my store make
this week? I need to do my taxes.
Define and prioritize tasks
Shopify reports Keep track of your project truisms Do the
hard work for our merchants Are organized by merchant task Can be saved and favourited Etc.
Get out of the office
Eureka!
Think big, start small
Take one piece and make it your baby
Don’t pull the rug out from under your users
“Everything changed on the day of the new design’s launch.
All of a sudden, everyone’s current knowledge was shifted back–almost to the point of a brand new employee.” - Jared Spool
Before After Implement in increments
Be scrappy!
To layer in complexity: ✓ Figure out what information you’re
dealing with ✓ Define and prioritize tasks ✓ Think big, start small
1. Layer in complexity 2. Integrate design, content, and research
3. Embrace vulnerability
Include everyone from the beginning
None
None
Become experts together
Become experts together
Become experts together
Learn about your users together
Let content lead the way
Content first!
Don’t get trapped in discipline silos
Keep other teams close
To integrate design, content, and research: ✓ Include everyone from
the beginning ✓ Let content lead the way ✓ Break out of discipline silos
1. Layer in complexity 2. Integrate design, content, and research
3. Embrace vulnerability
“Vulnerability is the birthplace of innovation, creativity, and change.” -
Brené Brown
Show off your work (even if you think it sucks)
Show your work early and often
Get comfortable with feeling uncomfortable
Hold team health checks
Share honest feedback
Don’t gloss over the prickly bits
To embrace vulnerability: ✓ Show off your work ✓ Check
in with your team often and honestly
1. Layer in complexity 2. Integrate design, content, and research
3. Embrace vulnerability Today we talked about how to...
Thanks! @virginiastart @_kyleaparker
References Designing Embraceable Change, Jared Spool Just Enough Research, Erika
Hall NN/g UX Conference (Chicago, 2014) The Power of Vulnerability, Brené Brown
Images Slide 3: flickr.com (Matt Wiebe) Slide 5: vogue.com Slide
6: cbc.ca Slide 14: observer.com Slide 31: bac-lac.gc.ca Slide 46: @jazyfent Slide 55: thewallpaper.co Slides 10, 21, 23, 34, 45: unsplash.com