#SDHK2017 my subjective report

#SDHK2017 my subjective report

2017年12月14日 SDN Japan Chapter Meetup vol.4 サービスデザイン最前線〜国際カンファレンス参加レポート用の資料。

862a0057a6e8215a4d83a4ecca89e62d?s=128

Hitomi Yamagishi

December 14, 2017
Tweet

Transcript

  1. #SDHK2017 my subjective report 䎃剢傈 4%/+BQBO$IBQUFS.FFUVQWPM ؟٦ؽأرؠ؎ٝ剑⵸简։㕂ꥷؕٝؿ؋ٖٝأ⿫⸇ٖه٦ز (BKJ-BCP *OD 㿊䁘

    מה׫
  2. • ֶ蘠ָ馯㄂דׅ • )$%/FU钠㹀 ➂꟦⚥䗰鏣鎘㼔Ꟍ㹺 • ♧菙頿㔚岀➂欰巅㷕统Ꟛ涪頿㔚钠㹀ٙ٦ؙءّحفرؠ؎ش٦ • 㹋כמ׉ַחֶ蘠ָ馯㄂דׅ •

    4FSWJDF%FTJHO4QSJOUTm钠㹀أفٔٝزوأة٦ • 9رؠ؎ٝ㷕吤痥♧劍欰灇瑔崞⹛ծ䎃湡 • 䙀ך׋׭׮ֲ♧䏝铡僇ׅ׷הծֶ蘠ָ馯㄂דׅ @bout Me: 㿊䁘 מה׫ 吳䒭⠓爡(BKJ-BCP 《箍䕵$90
  3. None
  4. ➂ך崞⹛׾ 㟓䌴ׇׁ׷׃ֻ׫׾ رؠ؎ׅٝ׷➬✲ ➂ָ崞⹛ׅ׷׋׭ך ؒ؝ءأذي׾ رؠ؎ׅٝ׷➬✲

  5. #SDHK2017 my subjective report

  6. Quickly Review the Contents of SDHK2017 4%),ؕٝؿ؋ٖٝأךⰻ㺁׾ׂ׏הֶׁ׵ְ

  7. 4FSWJDF%FTJHO)POH,POH ؕٝؿ؋ٖٝأ嚊銲 • Ꟛ⪵㖑껺庥ً؎ٝ⠓㜥ך➭ծ醱侧⠓㜥דػٖٕٓ㹋倵 • 傈劤ַ׵ך⿫⸇罏➂ • ꆃ輐٥ꋒ遤٥⥂ꤹꟼ鸬ךرؠ؎ش٦ָ㢳ַ׏׋⽩韋ָ֮׷ • 猘ָ湫䱸❛崧׃׋➂כծفٖ؎َ٦״׶وطآًٝز㾴ָ㢳ַ׏׋

    • 껺庥ךֶ䕵䨽װ遤佟㺔׶ך➂׋׍׮׉׸ז׶ך➂侧ָ⿫⸇׃גְ׋
  8. ؕٝؿ؋ٖٝأךذ٦و Designing Ch^nge

  9. ؕٝؿ؋ٖٝأךذ٦و Designing Ch^nge *GZPVBHSFFXJUI)FSCFSU4JNPOUIBUEFTJHOFST USBOTGPSNDVSSFOUTJUVBUJPOTJOUPEFTJSFEPOFT UIFO EFTJHOFSTBSFJOTUJHBUPSTPGTZTUFNBUJDDIBOHF8FWF TIBQFEBUXPEBZQSPHSBNUIBUUFMMTUIFTUPSZPG EFTJHOFSTTUJSSJOH TDBMJOHBOETVTUBJOJOHDIBOHFJO

    PSHBOJTBUJPOT CJHBOETNBMM ˑ ˒ IUUQXXXTFSWJDFEFTJHODPNILQSPHSBN
  10. ؕٝؿ؋ٖٝأ傈湡ךⰻ㺁 أؾ٦ؕ٦ח״׷ز٦ؙإحءّٝ

  11. ؕٝؿ؋ٖٝأ傈湡ךⰻ㺁 أؾ٦ؕ٦ח״׷ز٦ؙإحءّٝ • *T%FTJHO5IJOLJOH+VTU$SJUJDBM5IJOLJOH • (FUUJOH3FBMXJUI%FTJHO5IJOLJOH • #BUUMJOH%JTOFZ )PXMPDBMDPNQBOZ0DFBO1BSLGBSFEBHBJOTUPOF PGUIFXPSMEˏTCJHHFTUCSBOET

    • 4IJOZ)BQQZ1FPQMF 5IF0WPMP TUPSZPGDVTUPNFSFYQFSJFODF • 5FDIOPMPHZBOE*ODMVTJWF-FBEFSTIJQ • %FTJHOESJWFO'JOUFDI • 4UPSZUFMMJOHGPS%FTJHOFST • " 1FSTPO4UBSUVQ̶
  12. ؕٝؿ؋ٖٝأ傈湡ךⰻ㺁 ػطٕر؍أؕحءّٝ

  13. ؕٝؿ؋ٖٝأ傈湡ךⰻ㺁 ػطٕر؍أؕحءّٝ • $PNQVUFS4BZT/P  8IZEPNBOZPSHBOJTBUJPOT GJOEJUIBSEUPDIBOHF • #FTU1SBDUJDFJT1BTU1SBDUJDF

  14. ؕٝؿ؋ٖٝأ傈湡ךⰻ㺁 ؕٝؿ؋ٖٝأثٍٖٝآ

  15. ؕٝؿ؋ٖٝأ傈湡ךⰻ㺁 ؕٝؿ؋ٖٝأثٍٖٝآ • "DUJWF%BUB 搀⡲捀ח鼅ל׸׋➂׋׍ָ⵸ח⳿ג :FT/P،ٝ؛٦زח瘶ִ׷ • $SFBUJWF.JY ل،חז׏ג )PX.JHIU8F䕎䒭ךֶ겗ח،؎ر؍،׾罋ִ׷

  16. ؕٝؿ؋ٖٝأ傈湡ךⰻ㺁 %SJOLT/FUXPSLJOH

  17. ؕٝؿ؋ٖٝأ傈湡ךⰻ㺁 ػٖٕٓٙ٦ؙءّحف٥㔐湡

  18. ؕٝؿ؋ٖٝأ傈湡ךⰻ㺁 ػٖٕٓٙ٦ؙءّحف٥㔐湡 • 5SBDL4UJSSJOH$IBOHF • 5BDLMJOH5PVHI5PQJDT • 5SBDL4DBMJOH$IBOHF • 4USBUFHZUISPVHI"DUJPO

    • 5SBDL4VTUBJOJOH$IBOHF猘כֿךزٓحؙח⿫⸇ • 5SBOTGPSNBUJPOBM-FBEFSTIJQ • 5SBDL.PKP/PNBE+BN • $SFBUJOHB$PMJWJOH&YQFSJFODF
  19. ؕٝؿ؋ٖٝأ傈湡ךⰻ㺁 ٓٝثة؎ي

  20. ؕٝؿ؋ٖٝأ傈湡ךⰻ㺁 ػٖٕٓٙ٦ؙءّحف٥㔐湡

  21. ؕٝؿ؋ٖٝأ傈湡ךⰻ㺁 ػٖٕٓٙ٦ؙءّحف٥㔐湡 • 5SBDL4UJSSJOH$IBOHF • #SFBLJOH%PXO#BSSJFSTUP$IBOHF • 5SBDL4DBMJOH$IBOHF • $POOFDUFE4FSWJDF%FTJHO

    • 5SBDL4VTUBJOJOH$IBOHF猘כֿךزٓحؙח⿫⸇ • 4FMMJOH4FSWJDF%FTJHO • 5SBDL.PKP/PNBE+BN • $SFBUJOHB$PMJWJOH&YQFSJFODF
  22. ؕٝؿ؋ٖٝأ傈湡ךⰻ㺁 %SJOLT/FUXPSLJOH

  23. SDHK 2017 Experience W^s F^nt^stic! 4%),דךؕٝؿ؋ٖٝأ⡤꿀כׅל׵׃ַ׏׋

  24. ׅל׵׃ַ׏׋⿫⸇⡤꿀 ⿫⸇䏝׾넝׭׷אך׃ַֽ⦐➂ך⽩韋דׅ ˟ؔ٦ؖش؎ؠ٦ךⰕ䒭鋅鍑דכזֻծ猘⦐➂ַ׵鋅׋⹧䩛זⴓ匿דׅկ

  25. • 颵㉏ة؎ي׾崞䚍⻉ׇׁ׷׃ַֽ • ⩐搫ה⽯莆׾欰׬׃ַֽ • 魦⡤׾⹛ַ׃孡ⴓ鯄䳔ׅ׷׃ַֽ • Ꟛ⪵㖑ך눁⸂׾⠗ִ׷׃ַֽ • ⱍꤹ䗰׾ֻּׅ׷׃ַֽ

    ˟ؔ٦ؖش؎ؠ٦ךⰕ䒭鋅鍑דכזֻծ猘⦐➂ַ׵鋅׋⹧䩛זⴓ匿דׅկ ׅל׵׃ַ׏׋⿫⸇⡤꿀 ⿫⸇䏝׾넝׭׷אך׃ַֽ⦐➂ך⽩韋דׅ
  26. ˟ؔ٦ؖش؎ؠ٦ך Ⱅ䒭鋅鍑דכזֻծ 猘⦐➂ַ׵鋅׋ ⹧䩛זⴓ匿דׅկ

  27. ׅל׵׃ַ׏׋⿫⸇⡤꿀 傈劤הכ麩ֲ嵲㢩ך俑⻉⦐➂ך⽩韋דׅ

  28. ׅל׵׃ַ׏׋⿫⸇⡤꿀 傈劤הכ麩ֲ嵲㢩ך俑⻉⦐➂ך⽩韋דׅ • 䔲׋׶⵸׌ָׅץג薉铂אְגְֻךח礵ְ׏םְ • أؾ٦ؕ٦ַ׵姻鍑׾⛱ֲךדכזֻծ㼎瘝ך甧㜥ד䠐鋅װ ؿ؍٦سغحؙ׾鎉ְさ׏גְ׷ • 荈ⴓ荈魦ך穗꿀ה撑׵׃ծأؾ٦ؕ٦װ➭ך⿫⸇罏ַ׵ו׿ ז؎ٝأؾٖ٦ءّٝ׾䖤׷ַ׾ꅾ銲鋔׃גְ׷

    • ؿ؋ءٔذ٦ة٦כⲆ꫼ח㜥׾鋅גծ荈⥋ח弫׍׋䡾䏝ד㜥 ׾م٦ٕس׃גְ׷ • ⿫⸇罏ָ䟝㹀㢩ך瘶ִ׾⳿׃ג׮「ֽⰅ׸׷欽䠐ָ֮׷
  29. 㔐䗰ָ䫓׸ת׃׋ָծ׫זׁ׿ח⸔ֽ׵׸ծ嚂׃ֻ⿫⸇דֹת׃׋կ כׄ׭גך⿫⸇ד׮ծֹ׏ה4%/ךًٝغ٦ָ⸔ֽגֻ׸תׅկ 嵲㢩ؕٝؿ؋ٖٝأך⿫⸇ח鶳׏גְ׷➂כծ遤׏׍ׯִ

  30. References: ٔؿ؋ٖٝأ 劤傈꽀ֽ駈דֶ鑧׃׋ⰻ㺁כծـؚٗח׮ֲֿׅ׃鑫׃ֻתהת׏גְתׅկ ״׹׃ֽ׸לさ׻ׇג׀鋮ֻ׌ְׁկ • 4FSWJDF%FTJHO)POH,POHח⿫⸇׃גˌˌؕٝؿ؋ٖٝأ嚊錁ה䠬䟝  迯כ殅㸚דׅ罋 • IUUQUIPVHIUIJUPZBNDPNFOUSZTFSWJDFEFTJHOIPOHLPOHPWFSWJFX

    • 4FSWJDF%FTJHO)POH,POHח⿫⸇׃גˌˌ⽩韋帾ְ⿫⸇⡤꿀ךⴓ匿  迯כ殅㸚דׅ罋 • IUUQUIPVHIUIJUPZBNDPNFOUSZTFSWJDFEFTJHOIPOHLPOHFYQFSJFODF