Upgrade to Pro
— share decks privately, control downloads, hide ads and more …
Speaker Deck
Features
Speaker Deck
PRO
Sign in
Sign up for free
Search
Search
ハイタッチCSの実践ケース【BtoBxSaaSxCS #6】
Search
Kenki Inai
January 23, 2020
Business
1
470
ハイタッチCSの実践ケース【BtoBxSaaSxCS #6】
Kenki Inai
January 23, 2020
Tweet
Share
More Decks by Kenki Inai
See All by Kenki Inai
CSOpsラボ_第3回_イネーブルメント_コミューン稲井.pdf
171
0
200
実演!1分で始めるクラウドRPA「BizteX cobit」
171
0
420
Other Decks in Business
See All in Business
ちゅらデータ会社紹介資料 / ChuraDATA Introduction
churadata
0
500
LAST DISH - ラスメシ
takuro_nakajima
PRO
0
1.6k
Recruitment_information2024
hdn_tocci
0
190
Crisp Code inc. | わたしたちの事例/実績 - Portfolio
so_kotani
1
210
Supership Corporate Profile(会社紹介資料)/ Supership Corporate Profile
supership
2
84k
Delivering More With Less: An Introduction to Value Streams
helenjbeal
2
140
社会変化兆候調査 vol.17 / 132 global changes in lifestyle 2024 vol.17
nozomi
0
140
株式会社ラクーンホールディングス会社紹介 / Company Profile
raccoon_hd_hr
PRO
0
4.2k
おひさぽ ご説明資料
trinitytechnology
0
50k
「強い」エンジニアと働く中で、新卒1年目・未経験プロダクトマネージャーが何に悩み、どこに自分の価値を見出したか
kassy1127
16
6.8k
HRBrain|26卒 新卒向け|会社説明資料
hrbrain
2
210
We are Wunderbar, Culture Deck Min
wunderbar
0
16k
Featured
See All Featured
Learning to Love Humans: Emotional Interface Design
aarron
266
39k
Principles of Awesome APIs and How to Build Them.
keavy
120
16k
Automating Front-end Workflow
addyosmani
1355
200k
Fireside Chat
paigeccino
20
2.6k
Keith and Marios Guide to Fast Websites
keithpitt
408
22k
Building Adaptive Systems
keathley
30
1.9k
Designing Experiences People Love
moore
136
23k
Six Lessons from altMBA
skipperchong
20
3k
ReactJS: Keep Simple. Everything can be a component!
pedronauck
658
120k
Building Your Own Lightsaber
phodgson
98
5.7k
I Don’t Have Time: Getting Over the Fear to Launch Your Podcast
jcasabona
20
1.6k
The Invisible Side of Design
smashingmag
294
49k
Transcript
ސ٬ͷಇ͖ํվֵʹΓࠐΉ ϋΠλον$4ͷ࣮ફέʔε #J[UF9גࣜձࣾ ΧελϚʔαΫηεҴҪݡر #UP#Y4BB4Y$4-JHIUOJOH5BMLT
ຊͷτϐοΫ 31"ͱ͍͏σδλϧैۀһΛఏڙ͢ΔαʔϏεͷ$4Λ ܦݧ࣮ͯ͠ફͨ͠ސ٬Λಈ͔͢ࢪࡦʹ͍͓ͭͯ͠·͢ ͜Μͳํ͚ w)PSJ[POUBM4BB4Λఏڙ͍ͯ͠Δํ wΦϯϘʔσΟϯάίετͷߴ͍αʔϏεΛఏڙ͍ͯ͠Δํ wεςʔΫϗϧμʔ͕ଟ͍αʔϏεΛఏڙ͍ͯ͠Δํ w30*ΛγϏΞʹݟΒΕΔߴ୯Ձ4BB4Λఏڙ͍ͯ͠Δܕ wސ٬ͷ৫ɾۀվֵʹΓࠐΉඞཁ͕͋Δํ
ҴҪݡرʢΠφΠέϯΩʣ ॴଐ #J[UF9גࣜձࣾʢdʣ ৬ ΧελϚʔαΫηε݉ใ݉ΤόϯδΣϦετ ܦྺ ݱ৬ˡ4*FSʢ31"8FC&OHJOFFSʣˡήʔϜΫϦΤΠλʔ ಛٕ ͓Λඒຯ͘͠ম͘͜ͱ
ͱ͋ΔΧʔυήʔϜͰੈքେձϕετ LFOLJʢਃ͚Δͱتͼ·͢ʣ ࣗݾհ
ʰςΫϊϩδʔͰ৽͍͠ϫʔΫελΠϧΛͭ͘ΔʱΛ ϛογϣϯʹܝ͛ΔΫϥυ31"ͷϦʔσΟϯάΧϯύχʔ ࠃॳΫϥυ31" ϫϯΫϦοΫٻਓཧ ʑͷఆܕۀΛ/P$PEFͰࣗಈԽ ࠷৽ͷٻਓใΛݟಀͣ͞ʹݕ #J[UF9ͷհ ˞Ϋϥυ31"ɺ#J[UF9גࣜձࣾͷొඪͰ͢
31"ʢ3PCPUJD1SPDFTT"VUPNBUJPOʣΛ ͝ଘ͡ͷํ ڍख͓ئ͍͠·͢ 31"
͜Ε·Ͱ܁Γฦ͠ߦ͍ͬͯͨΘ͍͠1$࡞ۀΛɺϩϘοτͰࣗಈԽ ೖྗ ݕࡧ ूܭ ొ ૹ৴ ܁Γฦ͠ߦ͏ ೖྗ ݕࡧ
ूܭ ొ ૹ৴ Automation ਓ͕ۀΛ࣮ߦ σδλϧϩϘοτ͕ۀΛߦ ௨ৗ RPAͳΒ ͔͠ɺ ϛεͳ͠ʂ ૣ͍ʂ 31"ͳΒʂ
8FCΛத৺ͱͨ͠ఆܕۀΛɺϓϩάϥϛϯάࣝͷͳ͍ਓͰ ײతʹࣗಈԽग़དྷΔΫϥυαʔϏεʢ4BB4ʣ ࠃॳΫϥυ31" ࣗಈԽۀͷҰྫ #J[UF9DPCJUͷಛ ʲۀքʳΠϯλʔωοτࠂ ʲରۀʳ࣍Ϩϙʔτͷ࡞ ʲۀքʳਓࡐհ ʲରۀʳεΧτϝʔϧͷૹ৴
ʲۀքʳ*5αʔϏε ʲରۀʳڝ߹ɾτϨϯυௐࠪ ʑͷఆܕۀΛ/P$PEFͰࣗಈԽ
ैۀһʢਓʣͱ31"ʢϩϘοτʣ͕ ڠಇ͢ΔϫʔΫελΠϧ ฐࣾʹ͓͚Δ31"׆༻ྫ ैۀһ໊ 31"dମ ܦӦ Ӧۀ ϚʔέςΟϯά ΧελϚʔαΫηε
ίʔϙϨʔτ Τΰα ڝ߹ௐࠪ ϨϙʔςΟϯά Ϧʔυొ FUD
αʔϏεಛੑͱ$4ʹٻΊΒΕΔ͜ͱ ৽ͨͳ࿑ಇྗͷ׆༻Λਁಁͤ͞ΔϑΣʔζ ڝ߹ଟذʹΘͨΔʢಛԽ4BB4 ΦϑγϣΞ ݣਓతϦιʔεؚ·ΕΔʣ wۀքº৬छºۀʹΑͬͯϢʔεέʔε༷ʑ w30*ΛඇৗʹγϏΞʹݟΒΕΔ wϩϘοτʹɺಘҙෆಘҙͳ͕͋ΓɺطଘۀϑϩʔʹϝεΛೖΕΔ ߹͋Δʢ৫ɾۀվֵʣ
wେنͳϓϩδΣΫτʹͳΔ߹ଟ͘ɺίϯαϧͷ༷ͳཱͪৼͰਐߦ͢ Δέʔεଟʑ
લͷঢ়گ wۀք৬छຖͷۀ͕ࣝɺ୲ʹΑͬͯόϥπΩ͕͋Γɺސ٬ͷۀ՝Λਂ͘ ཧղͰ͖͍ͯͳ͔ͬͨ wࣾձతʹʰ31"ʱʰಇ͖ํվֵʱ͕͞Ε͓ͯΓɺಋೖࣗମ͕తʹͳͬͯ ͍ͨϢʔβʔΛ্ख͘ޭʹಋ͚͍ͯͳ͔ͬͨ wΦϯϘʔσΟϯάޭ͕ͨ͠ɺશࣾల։ͳͲେ͖ͳޭʹ͚ͨऔΓΈ͕ߦ͑ ͍ͯͳ͔ͬͨ
݁Ռ $4୲ऀർฐͨ͠
ސ٬Λಈ͔͢ʢޭʹಋ͘ʣࢪࡦ ৫ΛΠϯμετϦʔΧοτʹ࠶ฤ Ӧۀº$4ʹΑΔஊϓϩηεͷ࠶ߏங ϘτϜΞοϓºτοϓμϯͷํઓज़
৫ΛΠϯμετϦʔΧοτʹ࠶ฤ લʢ৬छผʣ ۀքαϯϓϧ ࠶ฤ࣌ʢۀքผʣ
ސ٬Λಈ͔͢ʢޭʹಋ͘ʣࢪࡦ ৫ΛΠϯμετϦʔΧοτʹ࠶ฤ Ӧۀº$4ʹΑΔஊϓϩηεͷ࠶ߏங ϘτϜΞοϓºτοϓμϯͷํઓज़
Ӧۀº$4ʹΑΔஊϓϩηεͷ࠶ߏங
Ӧۀº$4ʹΑΔஊϓϩηεͷ࠶ߏங ΩοΫΦϑ༰ͷܕԽ ॳճଧͪ߹Θͤ࣌ʹɺઌํऀΛަ͑ͯ ϓϩδΣΫτͱ৫ઃܭΛߦ͏ ϓϩδΣΫτઃܭ ৫ઃܭ
ސ٬Λಈ͔͢ʢޭʹಋ͘ʣࢪࡦ ৫ΛΠϯμετϦʔΧοτʹ࠶ฤ Ӧۀº$4ʹΑΔஊϓϩηεͷ࠶ߏங ϘτϜΞοϓºτοϓμϯͷํઓज़
ϘτϜΞοϓºτοϓμϯͷํઓज़ ϘτϜΞοϓઓज़ λεΫϑΥʔενʔϜͷ݁ ֤෦ॺͷ୲ऀ͔ΒͳΔνʔϜΛ݁͠ ୲ऀ͕ओͰͷಇ͖ํվֵΛਪਐ wϓϩδΣΫτϚωʔδϟʔ wਪਐऀʢࣾΞϯόαμʔʣ w։ൃऀ wӡ༻ऀ
wFUD
ϘτϜΞοϓºτοϓμϯͷํઓज़ τοϓμϯઓज़ දজ੍ɾ৫ؒͷޭࣄྫڞ༗ wදজ੍ wධՁͷө wϚωʔδϟʔ͔Βͷਪਐࢧԉ wࣾใϙʔλϧαΠτͰͷࣄྫڞ༗ wϩϘοτίϯςετͷ࣮ࢪ w൚༻ੑͷߴ͍ϩϘοτͷԣల։
ຊͷ·ͱΊ ৫ΛΠϯμετϦʔΧοτʹ࠶ฤ Ӧۀº$4ʹΑΔஊϓϩηεͷ࠶ߏங ϘτϜΞοϓºτοϓμϯͷํઓज़ ࣌ʹ৫Λେ͖͘ม͑ͯɺސ٬ͷ՝ʹਂ͖͘߹͏ $4ͷΛ͑ͯɺؔ෦ॺΛר͖ࠐΉ εςʔΫϗϧμʔͱͷؔߏஙɺΒ͞Εײͷ১
͍͞͝ʹ ࠃॳΫϥυ31"ͷ#J[UF9DPCJU ʰখ͘͞ಋೖͯ͠ɺେ͖͘ҭͯΔʱࣄ͕Ͱ͖Δ4BB4Ͱ͢ɻ Ұॹʹಇ͘$4ϝϯόʔΛઈࢍืूதͰ͢ͷͰ ͓ؾܰʹֻ͓͚͍ͩ͘͞ Ϛείοτͷ ίϏοτͰ͢