Power to the People: Transforming Government with Open Source

18F is a startup within government that uses modern software development methodologies, user centered design, and of course, open source software, to improve digital service delivery in government. But we don’t just use open source for software — we put everything in the open: policy, practices, failures, successes, design, and research. We’re paving the way for the rest of the federal government, as well as state and local governments, to repurpose all of our work in a way that enables greater transparency and a better user experience, all at a lower cost. This talk will cover some of our biggest lessons learned, and how those can be translated to other parts of the citizen experience.

Transcript

1. Transforming Government with Open Source Power to the People Kaitlin Devine Director of Engineering
2. Who is this person? @kaitlinbdevine kaitlin.devine@gsa.gov Previously of
4. Our Mission to build a government that … creates products based on needs, or excellent tools and services , and for less
5. How Does 18F Work in the Open? Unexpected Benefits What Did We Learn?
6. How Does 18F Work in the Open? Unexpected Benefits What Did We Learn?
9. API First Strategy
10. Public slack channels
11. Our Code of Conduct
12. Public guides for most things we do
13. … including our interview process
14. Document our deploys
15. “Footprint Discovery” by Jackel51927 on Flickr, CC BY-SA
16. How Does 18F Work in the Open? Unexpected Benefits What Did We Learn?
17. Easier Onboarding! “Star Paper Chain” by judy_jowers on Flickr
19. Hiring a Diverse Workforce Alexandre Dulaunoy on Flickr, CC BY-SA
21. Launching is Easier!!!
25. Backup From the Public
26. How Does 18F Work in the Open? Unexpected Benefits What Did We Learn?
27. Thanks, but no thanks #1: Not Willing to Go Open Source?
28. #2: Citizens Will Actually Contribute!
29. First outside commit before it even launched officially!
30. #3: Protect Yourself With a Code of Conduct
31. #4: Invest in Your Content!
32. Thanks!! @kaitlinbdevine kaitlin.devine@gsa.gov