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MyHR Goals

Themba
August 25, 2015

MyHR Goals

Creation, changing and monitoring goals on SuccessFactors

Themba

August 25, 2015
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  1. © 2015 2 What’s  in  this  Quick  Reference  Guide? 1.

     Overview  of  Goals 2.  Creating  a  Goal 4.  Updating  a  Goal Goals 5.  Tracking  of  Goals 6.  Support 3.  Cascading  a  Goal
  2. © 2015 3 What  do  I  need  to  focus  on

    1.  Overview  of  Goals 2.  Creating  a  Goal 4.  Updating  a  Goal Goals 5.  Tracking  of  Goals 6.  Support 3.  Cascading  a  Goal LEGEND: All  Employees Managers  Only This  gives   you  a   view  of  the  areas   to   focus  on
  3. © 2015 5 Overview  of  Goals All  Employees What  is

     a  Goal? “The  object  of  a  person’s  ambition,  an  aim  or  a  desired  result.” By  setting  goals  we  give  directionto  our  actions  and  behaviours.  Our  goals  are  aligned  to  the   company’s  vision  and  strategy  and  ensure  that  we  know  what we  should  do  by  when! Our  goals  are  defined  according  to  the  below  criteria:
  4. © 2015 6 Overview  of  Goals  – KPAs  and  KPIs

    All  Employees Britehouse  has  identified  four  Key  Performance  Areas  (KPAs).  Your  goals  will  be  aligned  to  these  KPAs   and  will  be  a  mixture  of  cascadedand  personalgoals.  Your  goals  effectively  become  your  Key   Performance  Indicators  (KPIs)  which  will  be  used  to  measure  progress  against  a  Goal. Customer Learning,   Growth  and   Innovation   Financial Business   Process Financial GOAL: “the  object  of  a  person's  ambition;  an  aim  or  desired   result.” Goals  will  be  aligned  to  the  four  KPAs.  They  need  to  be   S.M.A.R.T. They  will  either  be  Cascadedor  Personal. CASCADED  GOAL: A  goal  that  has  been   assigned  to  you   by  your   direct   manager. PERSONAL  GOAL: A  goal  that  you   have  set   for  yourself   OR A  goal  that  has  been  set   for  you  but   has  not  been   cascaded   4  Key  Performance   Areas(KPAs)
  5. © 2015 7 Overview  of  Goals  -­‐ Goal  Template <insert

     business  area  e.g.  Division> KPA KPI Specific  Description How will  it  be   Measured Is  it   Attainable   (Y/N) Is it   Realistic   (Y/N) What are  the   Timelines   (start  and   end) KPA  linked  to  goal: C(ustomer) F(inancial) B(usiness  Process) I(nnovation,  learning and       growth) How will  it  it  be  tracked   (same  as  how  it  will  be   measured) All  Employees The  below  goal  template  was  used  by  Executives  in  creating  the  very  first  goals  on  the  system.   Going  forward  you  will  have  to  consider  each  of  these  aspects  when  creating  a  new  goal  –this   ensures  that  goals  are  S.M.A.R.T.  and  linked  to  the  organisation’s  KPAs.
  6. © 2015 8 Overview  of  Goals  – Cascading  of  Goals

    All  Employees The  key  premise  around  goals  is  that  they  enable  the  alignment  of  all  employees  efforts  toward   achieving  the  organisational  goals.  The  system  will  enable  this  in  two  ways: 1. Visibility  of  goals  and  the  ability  to  update  progress  at  an  employee  level. 2. In  the  case  of  cascaded  goals  the  progress  against  a  goal  at  the  cascaded  level  “bubbles”  up  to   the  manager/cascader level   Group Divisions Departments Employees •SMART  Goals •KPA  Aligned Achievement   of  goal •SMART  Goals •KPA  Aligned •SMART  Goals •KPA  Aligned Achievement   of  goal Achievement   of  goal
  7. © 2015 9 1.  Have  Goal 1.1  Responsible   (Do)

    1.1.1  Cascaded   Goal 1.1.2  Personal   Goal 1.2  Accountable   (Owner) Note:  Not   Cascaded 1.2,1  Cascade   100%  of  goal  to   subordinates Employees  who   goal  has  been   cascaded  to… 1.3  Responsible   (Do)  and   Accountable   (Own) 1.3.1  is  it  a   Cascaded  Goal Create  Personal   Goal  for  Portion   that  needs  to  be   cascaded  go  to   1.3.2 1.3.2  Is  it   Personal  Goal 1.3.2.2  Cascade   Accountable   portion Update     progress  against   cascaded  goal Employees  who   goal  has  been   cascaded  to… Overview  of  Goals  – Goal  flow Update  Actual  Progress All  Employees NOTE:   • DO  NOT  cascade  cascaded  goals • Goals  roll/bubble  up  one  level  only • Supplements  business  tracking • One  remains  responsible  for  updating  a   cascaded  goal
  8. © 2015 10 Overview  of  Goals  – Who  does  what?

    Create Update Track Report Employee Manager • Cascade • Track   • Employee • Cascaded 1 2 3 4 All  Employees Create Update Track Report
  9. © 2015 12 Creating  a  Goal Enter  your  Username,  Password

     and  click  on   the  “Log  In”  button. Click  on “Home”  at  the  top  left  of  your   landing  page  and  then  click  on  “Goals”. 1 1 2 2 All  Employees
  10. © 2015 13 Creating  a  Goal On  the  Goals  page,

     you  will  find  that  some  goals  have  already  been  cascaded  to  you  by  your  manager.   Review  these  goals  to  determine  whether  you  want  to  add  any  other  goals. 3 3 All  Employees
  11. © 2015 14 Creating  a  Goal  – Goal  Wizard To

     ADD  a  NEW  Goal,  click  on  the  “Goal  Wizard”  button. 4 4 All  Employees
  12. © 2015 15 Creating  a  Goal  – Goal  Wizard On

     the  pop-­‐up  box  that  opens,  select  the   category(Key  Performance  Area)  of  your   Goal.  Next  you  will  begin  typing  your  actual   goal  (Key  Performance  Indicator)  –the   system  will  suggest  goals  that  are  already  in   the  library  or  you  can  type  in  your  own. Select  the  “Next”  button.   5 5 5 Specific 5 NOTE:   You  should  have  at  least  one  goal   for  each  Key  Performance  Area! All  Employees
  13. © 2015 16 Creating  a  Goal  – Goal  Wizard Next,

     enter  HOW  you  will  MEASURE  this  goal.   Be  specific,  include  target  numbers    and  as   much  detail  as  possible. Select  the  “Next”  button. 6 6 6 Measurable All  Employees
  14. © 2015 17 Creating  a  Goal  – Goal  Wizard Consider

     whether  the  goal  is  attainable  and   select  “Yes”  if  applicable. Select  the  “Next” button. 7 7 Attainable 7 Relevant Consider  whether  the  goal  is  relevant  and   select  “Yes”  if  applicable. Select  the  “Next”  button. 8 8 8 Tip:  Should  you  answer  “No”  to  any  of  these  questions,  you  will  not  be  permitted  to  continue. All  Employees
  15. © 2015 18 Creating  a  Goal  – Goal  Wizard Next,

     enter  the  Start  Date  and  End  Date  for   your  goal. Note  that  goals  can  be  set  for  any  length  of   time  in  the  financial  year. Select  the  “Next”  button. 9 9 9 Time  bound 9 All  Employees
  16. © 2015 19 Creating  a  Goal  – Goal  Wizard A

     new  box  will  now  appear.    Select  “Add  More  Details”. Please  note  that  you  should  NOT select  “Confirm  and  Save”  or  “Save  &  Close”  as  this  will  cause  the   below  error  message  to  appear.   10 10 All  Employees
  17. © 2015 20 Creating  a  Goal  – Goal  Wizard In

     the  new  box,  review  and  complete  the: • Goal  Category   (this  is  one  of  the  four  Britehouse   KPAs) • Goal  Name  (this  is  the  actual   goal) • Measurement   method  (how  will  the  goal  be  measured) • Weight (this  is  a  %  out  of  100%  which  indicates   how   important   the  goal  is  to  you) • Start  Date  and  Due  Date (when  should  you  start  working   on   the  goal  and  when  should  it  be  completed) • %  Complete  (what   is  your   current  progress   against  the  goal) • Status (what   is  the  status  of  the  goal  – i.e.  you  haven’t   started  on  it,  behind,   completed) • Tasks  (you   can  break   the  goal   down  even  further   by  adding   specific  tasks  that   make  up  the  goal,   with  their  due  date  and   progress  %) 11 Fields  marked  with  a  *  are  mandatory. 11 11 All  Employees
  18. © 2015 21 Creating  a  Goal  – Goal  Wizard •

    Milestones   (you  can  add  milestones  for  the  specific  goal,   including   their  target   date  and  actual  achievement   date) • %  Actual  (this  is  the  actual   progress  you  have  made   against  the  goal) • %  Target  (this  is  the  progress   you  are  aiming   to  make   against  the  goal  in  the  specified  period) • Probability   of  Success (how  probable   is  it  that   you  will   achieve  this  goal.   Note  that  the  options  are  RAG  colour   coded) • Strategic/Non-­‐strategic   goal  (is  this  a  strategic   /   organisational   goal  or  not) Select  the  “Save  &  Close”  button. 11 Fields  marked  with  a  *  are  mandatory. 11 11 All  Employees
  19. © 2015 23 Cascading  a  Goal On  the  Goals  page,

     review  the  goals  to  determine  which  goals  you  wish  to  cascade  . 1 1 Managers  Only
  20. © 2015 24 Cascading  a  Goal Select  the  goal  you

     wish  to  cascade  by   clicking  in  the  box  to  the  left. Click  on  the  “Cascade  Selected”  button. 2 2 2 NOTE: Do  not  cascade  goals  that  have   been  cascaded  to  you.  Goals  only   bubble  up  one  level.  Rather  create   a  new  similar  goal  and  cascade  that   to  your  direct  reports.   Managers  Only
  21. © 2015 25 Cascading  a  Goal A  new  box  will

     open.  Select  the  employees  to   whom  you  want  to  cascade  the  goal  by   clicking  in  the  box  to  the  left.  Click  on  the   “Next”  button. You  will  now  also  have  the  option  to  edit  the   goal  before  cascading  it.  Review  and/or  edit   the  goal  criteria  and  click  on  the  “Cascade”   button. 3 3 4 5 3 4 Managers  Only
  22. © 2015 27 Updating  a  Goal  – Goal  Plan In

     the  Goal  Plan,  click  on  the  goal  which  you  wish  to  update.   1 1 NOTE: Goals  have  to  be  updated  in   both  the  Goal  Plan  and  the   Status  Report.   All  Employees
  23. © 2015 28 Updating  a  Goal  – Goal  Plan In

     the  box  that  opens,  you  will  be  able  to   update  the  required  fields.  These  are: • %  Completion • Status • %  Actual • %  Target • Probability  of  Success Select  the  “Save  &  Close”  button. . 2 2 2 All  Employees
  24. © 2015 29 Updating  a  Goal  -­‐ Goal  Status  Report

    At  the  top  of  the  screen,  select  “Status  Report”.   3 3 This  status  report  screen  will   appear  with  a  list  of  all  your   goals. All  Employees
  25. © 2015 30 Updating  a  Goal  -­‐ Goal  Status  Report

    You  can  update  each  goal’s  status  as  follows: Enter  the  “%  Actual” Indicate  the  “Effort  Spent”  on  this  goal  to  achieve  the  %  Actual Change  the  “Probability  of  Success”  (note,  this  is  a  RAG  status) Add  a  comment. a b c a b c d d All  Employees
  26. © 2015 31 Updating  a  Goal  -­‐ Goal  Status  Report

    If  you  wish  to  add  a  comment,  select  the   comment  button.  A  pop-­‐up  box  will  open. You  can  add  a  comment  on  the  Current   Statusas  well  as  indicate  your  planned  Next   Steps. Select  the  “Add  Comment”  button. 4 4 4 4 All  Employees
  27. © 2015 32 Updating  a  Goal  -­‐ Goal  Status  Report

    When  you  scroll  down  on  the  Goal  Status  Report,  you  can  also  add  in  any  other  work  you  have   completed  in  the  “My  Other  Accomplishments”  text  box.  You  can  also  indicate  the  “Effort   Spent”  on  these  tasks. 5 5 5 All  Employees
  28. © 2015 33 Updating  a  Goal  -­‐ Goal  Status  Report

    6 7 Once  you  have  made  all  the  necessary   changes,  select  “Save”. To  submit  your  Goal  Status  Report  to  your   manager,  select  the  “Send  Status  Update”   button. 6 7 TIP:  Changes   will  not  be  saved  until  you  have  selected  “save” All  Employees
  29. © 2015 35 Tracking  of  Goals  -­‐ Goal  Execution  Map

    Click  on  “Home”  at  the  top  left  of  your   landing  page  and  then  click  on  “Goals”. On  the  Goals  Page,  click  on  “Execution  Map”. 1 2 2 1 Managers  Only
  30. © 2015 36 Tracking  of  Goals  -­‐ Goal  Execution  Map

    This  is  the  Execution  Map  page.  This  shows  every  person  in  your  team’s  goals  and  their  status   (RAG-­‐coloured)  at  a  glance.  You  can  also  see  which  goals  are  shared  or  have  been  cascaded  in   your  team. Managers  Only
  31. © 2015 37 Tracking  of  Goals  -­‐ Goal  Execution  Map

    You  can  choose  which  fields  you  wish  to  see   by  clicking  on  “Display  Options”  at  the   bottom  left  of  the  page.   3 You  can  choose  which  employee’s  goals  you   wish  to  view  my  selecting  their  names  from   the  left  of  the  page. 3 4 4 Managers  Only
  32. © 2015 38 Tracking  of  Goals  -­‐ Goal  Execution  Map

    By  clicking  on  the  small  down  arrow  at  the   top  right  of  each  goal,  you  can  perform  the   following  tasks: • Request  an  update  on  the  goal  from  the   employee • Add  or  remove  the  goal  to  a  Meeting   Agenda  Watch  list  (to  set  up  a  meeting  to   discuss  the  goal) • Save  the  goal  as  a  JPEG  or  PDF • Print  the  goal. 5 5 Managers  Only
  33. © 2015 39 Tracking  of  Goals  -­‐ Goal  Execution  Map

    Should  you  wish  to  request  an  update  from   the  specific  employee  on  the  specific  goal,   click  on  the  down  arrow  and  then  click  on   “Request  Update”. On  the  pop-­‐up  box  that  opens,  you  can  type   a  message  to  the  employee  to  request  a   status  update.  Click  on  the  “Request  Update”   button  to  send. 6 6 7 7 7 Managers  Only
  34. © 2015 40 Tracking  of  Goals  -­‐ Goal  Execution  Map

    In  order  to  view  all  employee’s  goals  that   have  been  added  to  the  meeting  agenda   watch  list,  click  on  “Meeting  Agenda”  at  the   top  of  the  page.   8 8 Managers  Only
  35. © 2015 41 Tracking  of  Goals  – Meeting  Agenda This

     is  the  Meeting  Agenda  page.  This  shows  all  the  employee’s  goals  that  you  have  added  to  the   watch  list.  You  can  also  add  or  remove  goals  from  the  watch  list  on  this  page. Managers  Only
  36. © 2015 42 Tracking  of  Goals  – Meeting  Agenda 9

    You  can  choose  to  add  more  goals  to  the  meeting   agenda  on  the  left  of  the  page. Simply  select  your  own,  your  direct  reports  and/or   THEIR  direct  reports  to  include  in  the  watch  list. In  addition,  you  can  choose  to  filter  goals  by  probability   of  success  of  by  when  they  were  last  updated.   9 Managers  Only
  37. © 2015 43 Tracking  of  Goals  – Meeting  Agenda Should

     you  wish  to  schedule  a  meeting  to   discuss  the  employee’s  goals,  click  on  “Schedule   Meeting”  at  the  top  of  the  page. Click  “Open”  on  the  pop-­‐up  box  that  appears  at   the  bottom  of  your  screen. This  will  open  a  new  meeting  request  in  your   Outlook  calendar  and  automatically  attach  the   Meeting  Agenda  as  a  pdf  document. To  create  only  the  Meeting  Agenda  pdf,  simply   click  on  “Create  PDF”. 11 11 12 12 Managers  Only
  38. © 2015 45 Support ..EISH I  DON’T  REMEMBER Read  the

     fabulous   manual…or  Quick   reference  guide  (QRC) Sorted AWESOMENESS Not  sorted Contact  your  Divisional   MyHR  owner Not  sorted Contact  system  admin. Sorted AWESOMENESS Sorted AWESOMENESS I  CANT… Do  something  that  the   training  or  QRG  said  I   could Re-­‐read  the  fabulous   manual…or  Quick   reference  guide  (QRC) Sorted AWESOMENESS Not  sorted Contact  your  system   admin Sorted AWESOMENESS THE  SYSTEM  WON’T …she  is  broken Contact  your  system   admin Sorted AWESOMENESS All  Employees
  39. © 2015 46 For  any  support  related  to  access,  username

     or  password  issues  on  to  SuccessFactors  forward   a  mail  to:  [email protected] 4.  Support Please  contact  your  HR  representative  for  any  other  issues   All  Employees
  40. © 2015 47 A  G      AL  without  a

     plan is  just  a  wish.
  41. © 2015 48 N      t  the  end,  only

     the  end  of  the   beginning.