Upgrade to Pro
— share decks privately, control downloads, hide ads and more …
Speaker Deck
Features
Speaker Deck
PRO
Sign in
Sign up for free
Search
Search
What Raising Three Kids Taught Me About Working...
Search
derek-b
June 09, 2018
Technology
0
370
What Raising Three Kids Taught Me About Working With Users
Talk for Dutch PHP 2018
derek-b
June 09, 2018
Tweet
Share
More Decks by derek-b
See All by derek-b
What Raising 3 Kids Taught Me About Working with Users
derekb
0
51
Pardon the disruption: a user-first approach to software design
derekb
0
78
Teaching Through Code Review
derekb
0
100
Add Location-Based Searching to Your Site with Elasticsearch
derekb
0
35
Add Location-based Searching to Your PHP App with Elasticsearch
derekb
1
330
Map, Filter, and Reduce in PHP
derekb
0
760
You Version Your Code, Why Not Your Database?
derekb
0
61
Taming Your Data with Elasticsearch - PHP Benelux
derekb
1
470
What Raising 3 Kids Taught Me About Working With Users
derekb
0
390
Other Decks in Technology
See All in Technology
無理しない AI 活用サービス / #jazug
koudaiii
0
110
How to Quickly Call American Airlines®️ U.S. Customer Care : Full Guide
flyaahelpguide
0
240
ロールが細分化された組織でSREは何をするか?
tgidgd
1
460
CDK Vibe Coding Fes
tomoki10
1
660
Deep Security Conference 2025:生成AI時代のセキュリティ監視 /dsc2025-genai-secmon
mizutani
5
3.6k
全部AI、全員Cursor、ドキュメント駆動開発 〜DevinやGeminiも添えて〜
rinchsan
11
5.5k
M365アカウント侵害時の初動対応
lhazy
2
1.4k
室長の逆襲 :データ活用の陣地を増やすためのヒント
masatoshi0205
0
140
Webの技術とガジェットで那須の子ども達にワクワクを! / IoTLT_20250720
you
PRO
0
110
データエンジニアリング 4年前と変わったこと、 4年前と変わらないこと
tanakarian
1
270
Shadow DOMとセキュリティ - 光と影の境界を探る / Shibuya.XSS techtalk #13
masatokinugawa
0
220
安定した基盤システムのためのライブラリ選定
kakehashi
PRO
3
150
Featured
See All Featured
Documentation Writing (for coders)
carmenintech
72
4.9k
Designing Experiences People Love
moore
142
24k
How to train your dragon (web standard)
notwaldorf
96
6.1k
BBQ
matthewcrist
89
9.7k
Rails Girls Zürich Keynote
gr2m
95
14k
How to Think Like a Performance Engineer
csswizardry
25
1.8k
The Psychology of Web Performance [Beyond Tellerrand 2023]
tammyeverts
48
2.9k
Helping Users Find Their Own Way: Creating Modern Search Experiences
danielanewman
29
2.7k
Thoughts on Productivity
jonyablonski
69
4.7k
Scaling GitHub
holman
460
140k
Writing Fast Ruby
sferik
628
62k
Producing Creativity
orderedlist
PRO
346
40k
Transcript
What Raising 3 Kids Taught Me About Working with Users
@DerekB_WI
[email protected]
About Me • Father of 3 • Volunteer at Community
Justice • Senior Engineer, TurnTo Networks • Home Pizza Chef
None
None
Customer Generated Content
16yo, 7yo, 14yo
Introduction
Who are your users? • Not us. • Project Stakeholders
• Target Audience of Business • Company Employees • Clients
Communication Needs • Requirements • Usability • Successful Product Launch
• Understand the Whys
I don’t like quiche!
Importance of Understanding • Oh! That’s what you meant. •
Shared Glossary • Understandable Milestones
Shared Experience • 105 Billion People Have Lived on Earth
1 • 1.7 Billion Websites 2 • Over 1 Million Apps in App Store 3 1 http://www.bbc.com/news/magazine-16870579 2 https://news.netcraft.com/archives/category/web-server-survey/ 3 https://www.theverge.com/2013/10/22/4866302/apple-announces-1-million-apps-in-the-app-store
Everybody is Special • We are special to our family,
friends, colleagues, etc. • Your project is special to those involved.
Setting Boundaries Always saying yes, “fosters a sense of deficiency
that can never be fully satisfied.” 1 1 https://nyti.ms/2qruRKL
Setting Boundaries • MoSCoW – Must, Should, Could, Want •
Grooming the Backlog • Sprint Planning/Review • Limiting Distractions • Users shouldn’t need to know technology.
Fair !== Equal • Substantive Fairness • Procedural Fairness •
Fair Notice • Impartiality • Fact-gathering • Fair Hearing (being heard) http://www.boystown.org/parenting/article/Pages/fairness.aspx?/article/ fairness http://www.dailylocal.com/article/DL/20141215/NEWS/141219891
There are no stupid questions
There are no stupid questions • Are we there yet?
Actual Destination v Perceived Destination
There are no stupid questions • Are we there yet?
• Are we there yet? • Are we there yet? • Are we there yet? • Are we there yet? • Are we there yet? • Are we there yet? • Are we there yet?
Help Users Focus on Progress • Product Backlog • Sprint
Planning/Review • Burn-down/Burn-up Chart • Kanban Board • Product Roadmap • MVP
None
Keep it Simple
None
Boy Bands
• "[I want to] clarify some of what I was
trying to explain at today’s meeting. Since I don’t have a technical background, it doesn’t always make it from my brain to my mouth in one piece while under pressure." - project stakeholder Technology can intimidate and exclude
Things Change Quickly
“I don’t like it when things change.” Sammy, age
7 Things Change Quickly
Don’t Underestimate the Effect of Change on your users. Things
Change Quickly
Unexpected Behavior
Unexpected Behavior • User Acceptance Testing
Putting Kids to Work • https://qz.com/703049/teens-summer-jobs- unglamorous/ • https://obamawhitehouse.archives.gov/ blog/2013/11/21/importance-youth-jobs-
way-more-paycheck • https://www.ncbi.nlm.nih.gov/pmc/ articles/PMC2936460/
User Involvement • Giving acheivable tasks to users • Working
together towards a shared goal
None
None
None
Thanks - Bedankt • @DerekB_WI • https://joind.in/talk/3500d