Upgrade to Pro
— share decks privately, control downloads, hide ads and more …
Speaker Deck
Features
Speaker Deck
PRO
Sign in
Sign up for free
Search
Search
What Raising Three Kids Taught Me About Working...
Search
derek-b
June 09, 2018
Technology
0
370
What Raising Three Kids Taught Me About Working With Users
Talk for Dutch PHP 2018
derek-b
June 09, 2018
Tweet
Share
More Decks by derek-b
See All by derek-b
What Raising 3 Kids Taught Me About Working with Users
derekb
0
55
Pardon the disruption: a user-first approach to software design
derekb
0
80
Teaching Through Code Review
derekb
0
110
Add Location-Based Searching to Your Site with Elasticsearch
derekb
0
40
Add Location-based Searching to Your PHP App with Elasticsearch
derekb
1
340
Map, Filter, and Reduce in PHP
derekb
0
790
You Version Your Code, Why Not Your Database?
derekb
0
64
Taming Your Data with Elasticsearch - PHP Benelux
derekb
1
480
What Raising 3 Kids Taught Me About Working With Users
derekb
0
400
Other Decks in Technology
See All in Technology
Codexとも仲良く。CodeRabbit CLIの紹介
moongift
PRO
0
210
Wasmのエコシステムを使った ツール作成方法
askua
0
170
20251007: What happens when multi-agent systems become larger? (CyberAgent, Inc)
ornew
1
280
[Keynote] What do you need to know about DevEx in 2025
salaboy
0
170
Introduction to Bill One Development Engineer
sansan33
PRO
0
300
ガバメントクラウド(AWS)へのデータ移行戦略の立て方【虎の巻】 / 20251011 Mitsutosi Matsuo
shift_evolve
PRO
2
200
なぜAWSを活かしきれないのか?技術と組織への処方箋
nrinetcom
PRO
4
890
Claude Codeを駆使した初めてのiOSアプリ開発 ~ゼロから3週間でグローバルハッカソンで入賞するまで~
oikon48
7
2.9k
Railsの話をしよう
yahonda
0
130
綺麗なデータマートをつくろう_データ整備を前向きに考える会 / Let's create clean data mart
brainpadpr
3
520
Data Hubグループ 紹介資料
sansan33
PRO
0
2.2k
BI ツールはもういらない?Amazon RedShift & MCP Server で試みる新しいデータ分析アプローチ
cdataj
0
160
Featured
See All Featured
Refactoring Trust on Your Teams (GOTO; Chicago 2020)
rmw
35
3.2k
Java REST API Framework Comparison - PWX 2021
mraible
34
8.9k
Principles of Awesome APIs and How to Build Them.
keavy
127
17k
Evolution of real-time – Irina Nazarova, EuRuKo, 2024
irinanazarova
9
980
The World Runs on Bad Software
bkeepers
PRO
72
11k
Bootstrapping a Software Product
garrettdimon
PRO
307
110k
Reflections from 52 weeks, 52 projects
jeffersonlam
353
21k
How STYLIGHT went responsive
nonsquared
100
5.8k
Gamification - CAS2011
davidbonilla
81
5.5k
Learning to Love Humans: Emotional Interface Design
aarron
274
41k
Templates, Plugins, & Blocks: Oh My! Creating the theme that thinks of everything
marktimemedia
31
2.5k
Typedesign – Prime Four
hannesfritz
42
2.8k
Transcript
What Raising 3 Kids Taught Me About Working with Users
@DerekB_WI
[email protected]
About Me • Father of 3 • Volunteer at Community
Justice • Senior Engineer, TurnTo Networks • Home Pizza Chef
None
None
Customer Generated Content
16yo, 7yo, 14yo
Introduction
Who are your users? • Not us. • Project Stakeholders
• Target Audience of Business • Company Employees • Clients
Communication Needs • Requirements • Usability • Successful Product Launch
• Understand the Whys
I don’t like quiche!
Importance of Understanding • Oh! That’s what you meant. •
Shared Glossary • Understandable Milestones
Shared Experience • 105 Billion People Have Lived on Earth
1 • 1.7 Billion Websites 2 • Over 1 Million Apps in App Store 3 1 http://www.bbc.com/news/magazine-16870579 2 https://news.netcraft.com/archives/category/web-server-survey/ 3 https://www.theverge.com/2013/10/22/4866302/apple-announces-1-million-apps-in-the-app-store
Everybody is Special • We are special to our family,
friends, colleagues, etc. • Your project is special to those involved.
Setting Boundaries Always saying yes, “fosters a sense of deficiency
that can never be fully satisfied.” 1 1 https://nyti.ms/2qruRKL
Setting Boundaries • MoSCoW – Must, Should, Could, Want •
Grooming the Backlog • Sprint Planning/Review • Limiting Distractions • Users shouldn’t need to know technology.
Fair !== Equal • Substantive Fairness • Procedural Fairness •
Fair Notice • Impartiality • Fact-gathering • Fair Hearing (being heard) http://www.boystown.org/parenting/article/Pages/fairness.aspx?/article/ fairness http://www.dailylocal.com/article/DL/20141215/NEWS/141219891
There are no stupid questions
There are no stupid questions • Are we there yet?
Actual Destination v Perceived Destination
There are no stupid questions • Are we there yet?
• Are we there yet? • Are we there yet? • Are we there yet? • Are we there yet? • Are we there yet? • Are we there yet? • Are we there yet?
Help Users Focus on Progress • Product Backlog • Sprint
Planning/Review • Burn-down/Burn-up Chart • Kanban Board • Product Roadmap • MVP
None
Keep it Simple
None
Boy Bands
• "[I want to] clarify some of what I was
trying to explain at today’s meeting. Since I don’t have a technical background, it doesn’t always make it from my brain to my mouth in one piece while under pressure." - project stakeholder Technology can intimidate and exclude
Things Change Quickly
“I don’t like it when things change.” Sammy, age
7 Things Change Quickly
Don’t Underestimate the Effect of Change on your users. Things
Change Quickly
Unexpected Behavior
Unexpected Behavior • User Acceptance Testing
Putting Kids to Work • https://qz.com/703049/teens-summer-jobs- unglamorous/ • https://obamawhitehouse.archives.gov/ blog/2013/11/21/importance-youth-jobs-
way-more-paycheck • https://www.ncbi.nlm.nih.gov/pmc/ articles/PMC2936460/
User Involvement • Giving acheivable tasks to users • Working
together towards a shared goal
None
None
None
Thanks - Bedankt • @DerekB_WI • https://joind.in/talk/3500d