“We are continuing to spend less money on buying things, and more on doing things – and telling the world about it online afterwards, of course.” — Simon Usborne May 13, 2017
Challenges for Design in SA Enterprise “Creative” Talent • HR doesn't know who to hire • We have a tiny talent and skills pool • We have nowhere to train and get skills • How much does a designer cost anyway? • Is design a career? Ways of work • Developers want designs. Then they ignore them • How do we design with agile anyway?
Challenges for Design in SA Enterprise Design Leadership • What is design leadership? • Who are the design leaders? Organisational Maturity • Do we need design? Why? • How do we do it? • Where in the org does design go? • Marketing is worried about losing their jobs
Challenges for design in SA enterprise Market Organisation • Who do we contract / partner with? • Which consultants are the best? Why? Shared Language • What is UX / UI / CX / SD? • What is Design Thinking (design thinking)?
What value does design create in your org? Dev & Delivery Organisation Strategy How well do you do it? Look & Feel Functionality Connector Integrator Strategy & Business Model OPTIMISED Our process continuously evolves MANAGED We adapt our process per project DEFINED We have a standard process REPEATABLE We know how to do it AD HOC We used it once Design Value Index by Design Management Institute