How Not To Give Appalling User Support

979194b680ed5ef116ab5bcd9780f66b?s=47 Franz Vitulli
February 08, 2015

How Not To Give Appalling UserĀ Support

More and more developers are using WordPress to build and sell online products (web apps, SaaS, etc.), and providing excellent user support is a skill certainly not to be taken for granted. The presentation will touch on the benefits and challenges of a great user support and training. I'll share the most common problems I encountered whilst dealing with support. It will also look at how I give the best support I can and the tools that enable me to do so.

979194b680ed5ef116ab5bcd9780f66b?s=128

Franz Vitulli

February 08, 2015
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