Tokyo Tech - DTF-2018 - User Research

Tokyo Tech - DTF-2018 - User Research

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Masanori Kado

April 07, 2018
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Transcript

  1. INTRO %&4*(/5)*/,*/( '6/%".&/5"-4 

  2. PART 1 LECTURE

  3. &NQBUIJ[F 6TFS3FTFBSDI 

  4. 6TFS3FTFBSDI   The goal of the “User Research” is

    to be informed and inspired by the needs, hopes, motivations, behaviors, and aspirations of the user. ِ٦ؠ٦ٔ؟٦ثך湡涸כծ ِ٦ؠ٦ךص٦ؤծ䋞劄ծ⹛堣ծ遤⹛ծ격劄瘝ַ׵ 㷕ןה؎ٝأؾٖ٦ءّٝ׾䖤׷ֿהד֮׷կ
  5. *G*IBEBTLFEQFPQMFXIBUUIFZXBOUFE  UIFZXPVMEIBWFTBJEGBTUFSIPSTFT ˋ)FOSZ'PSE  *UTIPQFMFTTUPUBMLUPDVTUPNFST CFDBVTFUIFZEPOULOPXUIFTPMVUJPO
 
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  6. 'PDVTPO#&58&&/64  

  7. 6TFS3FTFBSDIUP(FU&NQBUIZ   b. Interview a. Observation d. Analogous Inspiration

    c. Role-Playing
  8. B0CTFSWBUJPO ˖ 5IPVHIUMFTT"DUT 0CTFSWBUJPOTPO *OUVJUJWF%FTJHOջ罋ִז׃ך遤⹛ռ   https://ablersite.org/2013/09/24/investigating-normal-week-1-thoughtless-acts/

  9. B0CTFSWBUJPO   source: Universal Methods of Design: 100 Ways

    to Research Complex Problems, Develop Innovative Ideas, and Design A I U E O 8IBUBDUJWJUJFTBSFQFPQMFFOHBHJOHJO  8IBUQSPDFTTFTBSFUIFZHPJOHUISPVHI 8IBUEPFTUIFTQBDFMPPLBOEGFFMMJLF  )PXBSFUIJOHTQSFTFOUFEUPUIFVTFS  8IBUBSFUIFJOUFSBDUJPOTCFUXFFOQFPQMFBOEUIF FOWJSPONFOU 1FPQMFBOEQSPEVDUT 1FPQMFBOEQFPQMF 8IBUˑUIJOHT˒BSFQBSUPGUIF FOWJSPONFOU 8IBUˏTUIFJSQVSQPTF 8IPBSFUIFQFPQMFBOEXIBUBSFUIFZ EPJOH )PXBSFUIFZBDUJOH
  10. C*OUFSWJFX1SJODJQMFT ˖ $POUFYUNBUUFST ˖ (PJOUPUIFVTFSˏTXPSMEUPHFUUIFCFTUEBUB ˖ $SFBUF1BSUOFSTIJQ ˖ :PVBSFOˏUUIFSFUPHFUBMJTUPGRVFTUJPOTBOTXFSFE ˖

    4IBSFZPVS*OUFSQSFUBUJPOTXJUIJOUFSWJFXFF ˖ %FTJHOJTCVJMUPOUIFJOUFSQSFUBUJPOPGGBDUTˋTPUIBU JOUFSQSFUBUJPOIBECFUUFSCFSJHIU ˖ 'PDVTSFWFBMTBOEDPODFBMT ˖ $MFBSGPDVTTUFFSTUIFDPOWFSTBUJPO   Contextual Design, 2nd Edition by Hugh Beyer; Karen Holtzblatt Published by Morgan Kaufmann, 2016
  11. C*OUFSWJFX(VJEFMJOF ˖ "TLGPSQFSNJTTJPO IBWJOHJOUFSWJFX SFDPSEJOH UBLJOH QIPUPT UBLJOHOPUFT  ˖

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    XIBUXPVMEJUCF %POˏUXPSSZBCPVU XIFUIFSJUˏTQPTTJCMF KVTUBOZUIJOH ˖ -BTUUJNFZPVEJE@@@@@@@@@@@ XIBUXFSFZPVEPJOHSJHIU CFGPSFZPVHPUTUBSUFE 0ODFZPVOJTIFE XIBUEJEZPVEP BGUFSXBSE  ˖ *TUIFSFBOZUIJOHFMTFBCPVU@@@@@@@@@UIBU*TIPVMEIBWF BTLFE   source: Cindy Alvarez "Lean Customer Development" O'Reilly Media, Inc., 2014
  13. C*OUFSWJFXذٝفٖ٦ز   ग़యɿCindy AlvarezʰϦʔϯސ٬։ൃʱΦϥΠϦʔɾδϟύϯ

  14. D3PMF1MBZJOH  

  15. E"OBMPHPVT*OTQJSBUJPO   https://onlinelibrary.wiley.com/doi/abs/10.1111/j.1460-9592.2006.02239.x Patient handover from surgery to intensive

    care: using Formula 1 pit‐stop and aviation models to improve safety and quality
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     ˖ $PNQFUJUJWF3FTFBSDI ˖ (PPHMF   Notice: You should do primary user research with amateur eye at first .
  17. PART 2 ACTIVITY

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  20. ࣗ෼ͷேͷ਎ࢧ౓ͷߦಈΛ࣌ܥྻͰ
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  22. ύʔτφʔͷேͷ਎ࢧ౓ʹ͍ͭͯ
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  23. 4IBSF UIFJOUFSWJFXSFTVMU XJUIZPVSUFBN

  24. Break 14:45

  25. PART 3 DEBRIEF

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  27. PART 4 DESIGN CHALLENGE

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    ˖ 8IBUBOBMPHPVTJOEVTUSJFTFYQFSJFODFTNJHIUCFJOUFSFTUJOHUPFYQMPSF  ˖ <)PNFXPSL>"TBJOEJWJEVBM EPVTFSSFTFBSDIFT ˖ 6TFS3FTFBSDI JOUFSWJFX USBOTDSJQUJPO  QFPQMF ˖ 0CTFSWBUJPO UBLJOHQIPUPT EFTDSJQUJPO  QMBDF T  ˖ "OBMPHPVT*OTQJSBUJPO BOBMPHVF T  ˖ 5IFO QVUUIFNUPHFUIFSBTBGSFFGPSNSFQPSU QEG 
 BOEQPTUJUT-*/,UPTMBDLIPNFXPSL ˖ 5IFEFBEMJOFJTTTUBSUUJNFPGUIFOFYUMFDUVSF   ʙ15:40
  29. 3FFDUJPO ˖ 5BLFB-"3(&TUJDLZOPUF PS$PNCJOFUXPOPUFT  ˖ 8SJUFEPXOZPVSOBNF JE BOEEFQUDPNQ ˖

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