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25 Examples of Native Analytics in Modern Products

Keen
September 30, 2016

25 Examples of Native Analytics in Modern Products

Data is so ubiquitous, we are sometimes oblivious to just how much of it we interact with—and how many companies are making it a core part of their product. Product leaders across industries are using data to drive engagement and prove value to their end-users. From Fitbit and Medium to Spotify and Slack, data is being leveraged not just for internal decision-making, but as an external product offering and differentiator.

These data-as-product features, often displayed as user-facing dashboards, are known as “native analytics” because they are offered natively within the context of the customer experience. We’ve gathered 25 examples of native analytics in modern software to highlight their power and hopefully inspire their further adoption.

Keen

September 30, 2016
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  1. Data is so ubiquitous, we are sometimes oblivious to just

    how much of it we interact with—and how many companies are making it a core part of their product. Whether you’re aware of it or not, product leaders across industries are using data to drive engagement and prove value to their end-users. From Fitbit and Medium to Spotify and Slack, data is being leveraged not just for internal decision- making, but as an external product offering and differentiator.
  2. WHAT IS NATIVE ANALYTICS? These data-as-product features, often displayed as

    user-facing dashboards, are known as “native analytics” because they are offered natively within the context of the customer experience. We’ve gathered 25 examples of native analytics in modern software to highlight their power and hopefully inspire their further adoption.
  3. 1. Ahrefs Lets Website Owners Drill Down on Referrers Every

    day, Ahrefs crawls 4 billion web pages, delivering a dense but digestible array of actionable insights from 12 trillion known links to website owners (and competitors), including referrers, social mentions, keyword searches, and a variety of site rankings. ahref.com
  4. 2. AirBnB Helps Hosts Improve their Ratings and Revenue Airbnb

    reminds its more than 600,000 hosts of the fruits of their labors— with earnings reports— and gently nudges them to provide positive guest experiences—with response rates and guest ratings. airbnb.com
  5. 3. Etsy Helps Build Dream Businesses The go-to online shop

    Etsy, which boasts 35M+ products, provides its 1.5M+ sellers with engagement and sales data to help them turn their passion into the business of their dreams. etsy.com
  6. 4. Eventbrite Alerts Organizers to Sales and Check-ins Event organizers

    use Eventbrite to process 4M tickets a month to 2M events in 187 countries. They also turn to Eventbrite for real-time information, to stay up to date with ticket sales and revenue, to track day-of check-ins, and to understand how to better serve and connect with their attendees. eventbrite.com
  7. 5. Facebook Expands Reach of Paid Services With Facebook striving

    to take a bigger bite out of Google’s share of online ad sales, its strategic use of data has spread beyond the already robust Facebook Ads Manager to comprehensive metrics for Pages, including, of course, key opportunities to “boost” posts. facebook.com
  8. 6. Fitbit Helps Users Reach Their Fitness Goals Fitbit’s robust

    app, connected to any of its eight activity trackers, allows its 17M+ worldwide active users to track steps, distance, and active minutes to help them stay fit; track weight change, calories, and water intake to stay on pace with weight goals; and track sleep stats to help improve energy levels. fitbit.com
  9. 7. GitHub Tracks Evolving Code Bases GitHub, the world’s largest

    host of source code with 35M+ repositories, allows its 14M+ users to gain visibility into their evolving code bases by tracking clones, views, visitors, commits, weekly additions and deletions, and team member activity. github.com
  10. 8. Intercom Targets Tools—and Data—to Users’ Needs Intercom’s communications platform

    delivers targeted data-driven insights depending on which of the platform’s three products a team uses: Acquire tracks open, click, and reply rates; Engage tracks user profiles and activity stats; and Resolve tracks conversations, replies, and response times. intercom.com
  11. 9. Jawbone UP Enables Ecosystem of Fitness Apps with Open

    API Jawbone’s four UP trackers helps users hit fitness goals by providing insights related to heart rate, meals, mood, sleep, and physical activity both in its award- winning app, and through an extensive ecosystem of apps that draw data from the platform’s open API. jawbone.com
  12. 10. LinkedIn Premium Tracks Funnel Conversions LinkedIn’s Premium suite of

    networking and brand- building tools helps demonstrate the ROI of sponsored campaigns by providing users with visibility into their engagement funnel—from impression, to click, to interaction, to acquired follower. linkedin.com
  13. 11. Medium Provides Publishers with Key Reader Metrics Though Medium’s

    model is sometimes murky—publishing platform, publication, or social network?—it provides clear insights to its writers (or is that publishers?) in the form of views, reads, recommends, and referrers for published stories. medium.com
  14. 12. Mint Helps Users Budget and Save Mint encourages users

    make better finance decisions and save up for big goals by giving them visibility into their spending trends, especially as they relate to personalized budgets. mint.com
  15. 13. Pinterest Allows Pinners to Track Engagement The internet’s favorite

    mood board, Pinterest provides it 110M monthly active users with traffic and engagement stats including repins, impressions, reach, and clicks. pinterest.com
  16. 14. Pixlee Illuminates Its Unique Value Proposition Pixlee helps brands

    build authentic marketing by making it easy to discover images shared by their customers, and then deploy them in digital campaigns. To help its clients understand the impact of this unique value proposition, Pixlee serves up an on-brand, real-time dashboard that presents custom metrics like “lightbox engagement” alongside traditional metrics like pageviews and conversions. pixlee.com
  17. 15. Shopkeep Improves Business Decision Making Shopkeep’s all-in-one point-of-sale platform

    uses a wide range of data—from best- selling items to top- performing staff—to helps businesses make fact-based decisions that improve their bottom line. shopkeep.com
  18. 16. Slack Delivers Visibility Into Internal Communications The messaging app

    of choice for more than 60,000 teams— including 77 of the Fortune 100 companies — Slack delivers stats related to message frequency, type, and amount, plus storage and integrations. slack.com
  19. 17. Spotify Shares Stats as Stunning Visuals Spotify’s stream- anywhere

    music service turns data insights into beautiful, bold visuals, informing their listeners of how many hours of songs they listened to in a year and ranking most-listened-to artists. They also help artists get the most from the platform by highlighting listeners by location and discovery sources. spotify.com
  20. 18. Square Zeros In On Peak Hours and Favorite Items

    Going beyond credit card payments to comprehensive business solutions, Square provides business owners with real-time reports that include hourly sales by location, which help them hone in on peak hours and preferred products. square.com
  21. 19. Strava Turns Everyday Activities Into Global Competitions Strava turns

    everyday activities into athletic challenges by comparing its users’ performance stats against the community’s for a given walk, run, or ride. The app also used its 136B data points to create the Strava Insights microsite, providing insight into cycling trends in its 12 cities across the globe. strava.com
  22. 20. Swarm Updates the Foursquare Experience with New Gamified Features

    Swarm adds additional gamification and social features to the original Foursquare check-in experience, providing users with their popular check-ins broken out by type, as well as friend rankings and leaderboards for nationwide “challenges.” swarm.com
  23. 21. Triptease Builds Strong Relationships with Hotels The Triptease smart

    widget allows hotels to display real-time prices for rooms listed by competing sites like Hotels.com to help convince guests to book directly and help the hotel build richer customer relationships. To keep a strong relationship with their own hotel-users, Triptease shows the impact on revenue of widget-enabled conversions, as well as the hotel’s real-time price rankings compared to other websites. triptease.com
  24. 22. Twitter Beefs Up Its Business Case As the internet’s

    140-character collective consciousness positions itself more decisively as a boon for businesses, it has beefed up and beautified its analytics dashboard. Twitter’s dashboard now includes impressions, profile visits, mentions, and follower change for the past month, plus cards for Top Tweet, Top Follower, and Top Mention. twitter.com
  25. 23. Vimeo Provides “Power” Stats in a Straightforward Interface “We

    basically wanted to give users a power tool, but didn’t want them to feel like they needed a license to operate it,” explains Vimeo senior product designer Anthony Irwin of the video-hosting platform’s analytics tool. Today, Vimeo’s 100M+ users can dig deep—or stay high-level—on traffic, engagement, and viewer demographics. vimeo.com
  26. 24. Yelp Extrapolates Conversion-Generated Revenue Yelp helps its 2.8M businesses

    engage and grow relationships with their customers. To highlight this value proposition, the company provides business users with a tally of customer leads generated through the platform, as well as an estimation of related revenue. yelp.com
  27. 25. Zype Helps Users Track Video Revenue With a single

    interface, Zype makes it easy to publish and monetize video content across various platforms. Core to its value is the ability to provide users with key stats including monthly earnings, new subscriptions, and successful revenue models. zype.com
  28. Keen IO’s Native Analytics is a suite of tools for

    delivering white- labeled analytics to your customers. We power the backend analytics infrastructure and data visualization, so that you can deliver analytics features to your customers in record time. Check us out at http://keen.io/native-analytics