Upgrade to Pro — share decks privately, control downloads, hide ads and more …

7 Surefire Ways to Win Over Clients

Sponsored · Ship Features Fearlessly Turn features on and off without deploys. Used by thousands of Ruby developers. →
Avatar for micajobe micajobe
November 15, 2013
Business
1
200

7 Surefire Ways to Win Over Clients

Obscenely simple deck from Micah Slavens from his talk about working well with clients.

Avatar for micajobe

micajobe

November 15, 2013
Tweet

Other Decks in Business

See All in Business
特定領域から複数領域へ、そのとき何を求められるのか？縦と横、2つの影響力：統合型を目指す大規模な開発組織での実践
Avatar for keitatomozawa keitatomozawa
3
470
【DearOne】Dear Newest Member
Avatar for DearOne hrm
2
16k
気がついたら自分がボトルネックになってた -1人でプロダクトをみることになった編-
Avatar for koinunopochi koinunopochi
0
180
株式会社IDOM_FACT BOOK 2026
Avatar for 株式会社IDOM idompr
0
290
人々にとってかけがえのないプロダクトを作るには ～顧客の日常に紛れる "not not" を見つけろ！～ #pdmyy
Avatar for Takeo Imai bonotake
2
210
NEW POP-UP STORE DESIGN/JAPAN SHOP 2026
Avatar for NAOHISA TAKEMURA superpenguin
PRO
0
220
AnyMind Group Culture Deck (JP)
Avatar for AnyMind Group anymind
6
210k
AI推進における「勝手に広がる仕組み」の」作り方
Avatar for 能登拓弥 notty
2
190
DATUM STUDIO - 会社紹介資料
Avatar for DATUM STUDIO Co. Ltd. datumstudio
0
950
BizDocVQA: 実世界ビジネス帳票に対する根拠付きVQAデータセットの提案
Avatar for Takahiro Kubo icoxfog417
PRO
0
150
その"インサイト"、本当に意味ありますか？ 〜Think N1な深いインサイトの見つけ方〜
Avatar for inagaki inagakikay
1
1.1k
Webinar 04.03.2026 Nuevo marco de contratación, suministro y atención a la clientela en el sector eléctrico
Avatar for Neuro Energía neuroenergia
PRO
0
250

Featured

See All Featured
How to make the Groovebox
Avatar for あそなす asonas
2
2k
Put a Button on it: Removing Barriers to Going Fast.
Avatar for kastner kastner
60
4.2k
Hiding What from Whom? A Critical Review of the History of Programming languages for Music
Avatar for Tomoya Matsuura tomoyanonymous
2
550
We Have a Design System, Now What?
Avatar for Morgane Peng morganepeng
55
8k
A Modern Web Designer's Workflow
Avatar for Chris Coyier chriscoyier
698
190k
Organizational Design Perspectives: An Ontology of Organizational Design Elements
Avatar for Dr. Kim W Petersen kimpetersen
PRO
1
640
How Fast Is Fast Enough? [PerfNow 2025]
Avatar for Tammy Everts tammyeverts
3
480
世界の人気アプリ100個を分析して見えたペイウォール設計の心得
Avatar for Akihiro Kokubo akihiro_kokubo
PRO
67
37k
Test your architecture with Archunit
Avatar for Yoan thirion
1
2.2k
"I'm Feeling Lucky" - Building Great Search Experiences for Today's Users (#IAC19)
Avatar for Dan Newman danielanewman
231
22k
It's Worth the Effort
Avatar for 3n 3n
188
29k
Making the Leap to Tech Lead
Avatar for Ryan Cromwell cromwellryan
135
9.8k

Transcript

  1. CLIENTS 7 SURE FIRE SECRETS - - TO WIN OVER

  2. Why do we need ‘em? ?

  3. Obvious, eh? $

  4. Clients Customers Users Investors = PEOPLE

  5. Ways we deal with people? ?

  6. sales delivery retention growth

  7. sales

  8. delivery

  9. retention

  10. growth

  11. ?

  12. $%*!@&!

  13. 1Learn to listen if you want to be heard #

  14. 2Leave your personal agenda at home #

  15. 3Balance confidence with humility #

  16. 4Find common ground #

  17. 5Communicate frequently, clearly & honestly #

  18. 6 Deliver real value #

  19. 7Choose the right clients in the first place. #

  20. Now… go be awesome.