DevOps & Community

Presentation given at NOVA DevOps Meetup.

https://www.meetup.com/NOVA-DevOps/events/236672976/

Transcript

1. Community: The Secret Ingredient for DevOps Nathen Harvey | VP, Community Development | @nathenharvey
2. Nathen Harvey VP, Community Development at Chef Co-host of the Food Fight Show Podcast Co-organizer of DevOpsDC Meetup Co-organizer of DevOpsDays DC & Baltimore Occasional farmer – http://ei.chef.io Love eggs – http://eggs.chef.io #hugops – http://hugops.chef.io @nathenharvey
3. Community
4. What is DevOps?
5. DevOps – The Beginning
7. Are costs inline with budget? Is the data safe? How are you handling data backups? What happens when the cloud has an outage? Will you even realize there's been a outage? What are you using for data persistence?!
8. http://www.flickr.com/photos/docsearls/5500714140 Operations QA Dev Product Management
9. http://www.flickr.com/photos/docsearls/5500714140 QA Dev Product Management $ sudo su - Operations
10. http://www.flickr.com/photos/docsearls/5500714140 http://www.flickr.com/photos/bontempscharly/8094344618 QA Dev Product Management $ sudo su - Operations
11. DevOps?!
13. DevOps is reinventing how we run our businesses
14. DEVOPS A cultural and professional movement, focused on how we build and operate high velocity organizations, born from the experiences of its practitioners.
15. People First People Products Companies
16. Eliminate Waste Constantly evaluate processes What am I doing that I don’t need to do?
17. Pull over Push Capacity and customer need drives the work. Visualize the work. Eliminate bottlenecks Provide context Align process and resources with market demand
18. Continuous Improvement Constantly evaluate processes Improve operational efficiency What one thing could be done differently to drive a better outcome?
19. Radical Change Operational efficiency may not be enough Buy-in from across the organization What is required to disrupt our business?
20. Small Batches & Experimentation Compress feedback cycles Always Be Learning What is the minimum viable product?
21. Embrace Failure Failure is guaranteed Failure is not an abnormal event Failure is an opportunity to learn
22. Automation Infrastructure as code is versionable, testable, and repeatable. Strangle out manual processes Automation is the foundation of your transformation. No high velocity company has gotten there without automation as a foundation
23. DIVERSITY
24. A quick aside…
25. Principles in Practice
26. Empowered Teams •  Permission to act •  Paired with the context to make good decisions •  With leaders who care about your purpose •  And share your beliefs
27. FORM DIVERSE BONDS •  Take people to lunch, or have meetings, with people outside your specialty •  Ask them what they do, and try and understand their problems and perspective •  Legal, Finance, Sales, Marketing, Business Development, Software Development, Systems Administrators, Security Professionals, Product
28. @nathenharvey Demo Days!
29. @nathenharvey Demo Days! •  Weekly •  Anyone with anything to show •  Invite everyone •  Record it and post it internally
30. Chef Demo Days Playlist https://goo.gl/UEfyKl
31. @nathenharvey
32. @nathenharvey Post Mortems •  Invoke the space: here to learn, not blame •  Describe the incident •  Establish the timeline •  Identify contributing factors •  Describe customer impact •  Describe remediation tasks •  Describe improvement tasks
33. @nathenharvey Post Mortems •  Time to Detect •  Time to Resolve
34. Post Mortems – Who Attends? Required Incident commander People actively involved in incident response Representative from each team likely to receive action items Invited Engineering, Operations, and everything in-between The entire company
35. Post Mortems – Who Attends? Required Incident commander People actively involved in incident response Representative from each team likely to receive action items Invited Engineering, Operations, and everything in-between The entire company The Public
36. Non-bullet slide Non-bullet slide subtitle Local Community
37. http://dctechslack.com
39. DEVOPS A cultural and professional movement, focused on how we build and operate high velocity organizations, born from the experiences of its practitioners.
40. WHO PRACTICES DEVOPS? EVERYONE •  We are not generalists – we are well connected specialists •  We are all DevOps
42. Your are responsible… For your learning For your development For your career For your teammates For lots of important things
43. …but you are not alone Find a mentor Lean on your peers Mentor someone Give back
44. DevOps Transformation Nathen Harvey | VP, Community Development | @nathenharvey