DevOps & Community

Presentation given at NOVA DevOps Meetup.

https://www.meetup.com/NOVA-DevOps/events/236672976/

Transcript

1. Community: The Secret Ingredient for DevOps
   Nathen Harvey | VP, Community Development | @nathenharvey
   

   View Slide

2. Nathen Harvey
   VP, Community Development at Chef
   Co-host of the Food Fight Show Podcast
   Co-organizer of DevOpsDC Meetup
   Co-organizer of DevOpsDays DC & Baltimore
   Occasional farmer – http://ei.chef.io
   Love eggs – http://eggs.chef.io
   #hugops – http://hugops.chef.io
   @nathenharvey
   

   View Slide

3. Community
   

   View Slide

4. What is DevOps?
   

   View Slide

5. DevOps – The Beginning
   

   View Slide

6. View Slide

7. Are costs inline with
   budget?
   Is the data safe?
   How are you handling
   data backups?
   What happens when
   the cloud has an
   outage?
   Will you even realize
   there's been a outage?
   What are you using
   for data persistence?!
   

   View Slide

8. http://www.flickr.com/photos/docsearls/5500714140
   Operations
   QA
   Dev
   Product
   Management
   

   View Slide

9. http://www.flickr.com/photos/docsearls/5500714140
   QA
   Dev
   Product
   Management
   $ sudo su -
   Operations
   

   View Slide

10. http://www.flickr.com/photos/docsearls/5500714140
    http://www.flickr.com/photos/bontempscharly/8094344618
    QA
    Dev
    Product
    Management
    $ sudo su -
    Operations
    

    View Slide

11. DevOps?!
    

    View Slide

12. View Slide

13. DevOps is reinventing
    how we run our
    businesses
    

    View Slide

14. DEVOPS
    A cultural and professional movement,
    focused on how we build and operate
    high velocity organizations, born from
    the experiences of its practitioners.
    

    View Slide

15. People First
    People
    Products
    Companies
    

    View Slide

16. Eliminate Waste
    Constantly evaluate processes
    What am I doing that I don’t need to do?
    

    View Slide

17. Pull over Push
    Capacity and customer need drives the work.
    Visualize the work.
    Eliminate bottlenecks
    Provide context
    Align process and resources with market demand
    

    View Slide

18. Continuous Improvement
    Constantly evaluate processes
    Improve operational efficiency
    What one thing could be done differently to drive a
    better outcome?
    

    View Slide

19. Radical Change
    Operational efficiency may not be enough
    Buy-in from across the organization
    What is required to disrupt our business?
    

    View Slide

20. Small Batches & Experimentation
    Compress feedback cycles
    Always Be Learning
    What is the minimum viable product?
    

    View Slide

21. Embrace Failure
    Failure is guaranteed
    Failure is not an abnormal event
    Failure is an opportunity to learn
    

    View Slide

22. Automation
    Infrastructure as code is versionable, testable,
    and repeatable.
    Strangle out manual processes
    Automation is the foundation of your
    transformation.
    No high velocity company has gotten there without automation as a foundation
    

    View Slide

23. DIVERSITY
    

    View Slide

24. A quick aside…
    

    View Slide

25. Principles in Practice
    

    View Slide

26. Empowered Teams
    •  Permission to act
    •  Paired with the context to make good decisions
    •  With leaders who care about your purpose
    •  And share your beliefs
    

    View Slide

27. FORM DIVERSE BONDS
    •  Take people to lunch, or have meetings, with
    people outside your specialty
    •  Ask them what they do, and try and understand
    their problems and perspective
    •  Legal, Finance, Sales, Marketing, Business
    Development, Software Development, Systems
    Administrators, Security Professionals, Product
    

    View Slide

28. @nathenharvey
    Demo Days!
    

    View Slide

29. @nathenharvey
    Demo Days!
    •  Weekly
    •  Anyone with anything to show
    •  Invite everyone
    •  Record it and post it internally
    

    View Slide

30. Chef Demo Days Playlist
    https://goo.gl/UEfyKl
    

    View Slide

31. @nathenharvey
    

    View Slide

32. @nathenharvey
    Post Mortems
    •  Invoke the space: here to learn, not blame
    •  Describe the incident
    •  Establish the timeline
    •  Identify contributing factors
    •  Describe customer impact
    •  Describe remediation tasks
    •  Describe improvement tasks
    

    View Slide

33. @nathenharvey
    Post Mortems
    •  Time to Detect
    •  Time to Resolve
    

    View Slide

34. Post Mortems – Who Attends?
    Required
    Incident commander
    People actively involved in incident response
    Representative from each team likely to receive action items
    Invited
    Engineering, Operations, and everything in-between
    The entire company
    

    View Slide

35. Post Mortems – Who Attends?
    Required
    Incident commander
    People actively involved in incident response
    Representative from each team likely to receive action items
    Invited
    Engineering, Operations, and everything in-between
    The entire company
    The Public
    

    View Slide

36. Non-bullet slide
    Non-bullet slide subtitle
    Local Community
    

    View Slide

37. http://dctechslack.com
    

    View Slide

38. View Slide

39. DEVOPS
    A cultural and professional movement,
    focused on how we build and operate
    high velocity organizations, born from
    the experiences of its practitioners.
    

    View Slide

40. WHO PRACTICES DEVOPS?
    EVERYONE
    •  We are not generalists – we are well connected
    specialists
    •  We are all DevOps
    

    View Slide

41. View Slide

42. Your are responsible…
    For your learning
    For your development
    For your career
    For your teammates
    For lots of important things
    

    View Slide

43. …but you are not alone
    Find a mentor
    Lean on your peers
    Mentor someone
    Give back
    

    View Slide

44. DevOps Transformation
    Nathen Harvey | VP, Community Development | @nathenharvey
    

    View Slide