Testing 3.0 - Trends that Redefine the Testing Business

Presentation by Syed A. Mohamed, Plenary Keynote Speaker @STC 2012.

Presentation Abstract

From being just an SDLC activity in Testing 1.0, testing grew to being a strategic component in its 2.0 version providing cost and quality benefits. The evolving 3.0 version of Testing is looking to be a key component in the modernization and optimization agenda of any CXO and is strongly influenced by the rapidly evolving disruptive and emerging technology forces such as Cloud, Mobile, Big Data, Cyber Security and alternate models such as CrowdSourcing.

This session would discuss the trends that are redefining the testing business in terms of technology trends, changing customer expectations, alternate business models, rise of Test Innovation and their overall impact on Test Outsourcing and Testing business.

Key Takeaways

•Understand the business trends in Testing 3.0
•Impact of disruptive and emerging technology forces on Testing
•Alternate Business models and Challenges
•Need of the hour - How to be successful in delivering Testing 3.0 Services

About Syed

Senior Testing Practice Leader responsible for Testing business in CSC India .Responsible for developing new testing service offerings to address technology and market demands.Leads the CSC Testing Center of Excellence out of India. Over 26 years of experience in Software Development, Quality Assurance, Software Testing and business development.Vast experience in managing Large Customers in Financial Services, Life science, Retail and Hi-Tech for testing.Have held various leadership and executive level roles in the Quality Assurance and Software Testing space Areas of specialization include Testing Centers of Excellence, Test Automation, Performance Engineering and Testing and Quality Engineering advisory.

Transcript

1. CSC Proprietary and Confidential TESTING 3.0 - TRENDS THAT REDEFINE THE TESTING BUSINESS A. Syed Mohamed
2. Analysts predict Testing market to grow to $33 Billion by 2013 Analysts predict Testing market to grow to $33 Billion by 2013 Testing can account for as much as 40% of the software development lifecycle (SDLC) budget. Testing can account for as much as 40% of the software development lifecycle (SDLC) budget. Growth rates for testing services running at 50% annually or higher in some cases. Growth rates for testing services running at 50% annually or higher in some cases. IT spending is coming back, and therefore, spend on testing will increase IT spending is coming back, and therefore, spend on testing will increase Testing is forecast for strong growth at a CAGR of 20%++ Testing is forecast for strong growth at a CAGR of 20%++ Software Testing seen as the next big wave of employment - According to a report by software body Nasscom, the software Software Testing seen as the next big wave of employment - According to a report by software body Nasscom, the software CSC Proprietary and Confidential 2 December 10, 2012 some cases. some cases. According to a report by software body Nasscom, the software testing industry in India is pegged at about USD 4.5 billion and is growing at 14-15 per cent annually According to a report by software body Nasscom, the software testing industry in India is pegged at about USD 4.5 billion and is growing at 14-15 per cent annually Market activity shows positive shift in use of 3rd party testing services Market activity shows positive shift in use of 3rd party testing services Software Testing seen as one of the high-growth segment within apps Reduced cost Achieve Predictability Improve Quality Accelerate time to delivery Maximize Product Value Reduced cost Achieve Predictability Improve Quality Accelerate time to delivery Maximize Product Value
3. Agenda • Evolution of Testing • Trends that redefine Testing 3.0 • Impact of disruptive and emerging technology forces on Testing • Alternate Business models and Challenges • Need of the hour - to be successful in delivering Testing 3.0 Services CSC Proprietary and Confidential 3 December 10, 2012
4. Evolution of Testing IN THE PAST • Dev team acted as Testers • Testing just an activity as part of SDLC – ADDRESS SKILLS SHORTAGE AND COST ARBITRAGE • Tactical sourcing • Predominantly Functional Testing • Custom Apps QUALITY AND PERFORMANCE IMPROVEMENT + COST REDUCTION • Strategic sourcing • Managed services • Functional, Performance and Security Testing • Custom and Enterprise LEADING CHANGE • On demand sourcing • As a Service • Disruptive and Emerging Technologies solutions • Custom, Enterprise, Business , Mobile and Social Apps • Many new types of consumption models How has Testing Evolved? CSC Proprietary and Confidential 4 December 10, 2012 as part of SDLC – often overlooked and ignored • Custom Apps • Client control through staff selection • T&M Pricing • Custom and Enterprise Apps • Accelerators and reusable assets • Craftsman • SLAs and penalty clauses • Managed outcome • Industrialized Service Delivery • Human Engineering • Output and Outcome based pricing • Flexibility and Agility How has Testing Evolved? Way Before … Testing 1.0 Testing 2.0 Testing 3.0
5. Trends that redefine Testing 3.0 • Mergers and Acquisitions • Innovative Products to differentiate • Accelerate cycle time and speed time to market • Improve ROI for new initiatives • Preserve capital and shift to an opex model Business Trends • Empower business with new technology adoption • Migrations, Conversions, Consolidations & Modernisation ( Cloud, Mobile) • Expanding Portfolio of Apps - Heterogeneous & Integrated with Partner / 3rd Party systems IT Trends CSC Proprietary and Confidential 5 December 10, 2012 model • Mobility as a channel for connecting to - customers ,business partners or employees • Big Data for improving business • Refocus on Core Business • Improve IT control and maintain security • Release to Production Readiness • Leverage Testing to address business risks and enhance agility • Optimize IT resources - expand, and contract as needed • Assurance of External & Internal Quality • Human Engineering considerations to apps and products
6. Impact of disruptive and emerging technology forces on Testing • Organizations look to leverage dev and test environments in Cloud to improve operational efficiency • Interest in consuming Testing in ‘ As a Service ‘ Model • Apps Cloud Enablement Validation • Testing Mobile Applications for Functionality, Performance, Usability and Conformance has become key component of SDLC • Enterprises requiring Big Data Testing for data quality and ETL CSC Proprietary and Confidential 6 December 10, 2012 • Enterprises requiring Big Data Testing for data quality and ETL • Leveraging Testing tools in Cloud • Security Testing – SAST , DAST , MAST • Next Generation Applications requiring Load and Performance Testing to validate Million+ Users • Continuous Testing – Early involvement and E2E • QC and QA activities blending • User / Customer Experience Management
7. Alternate Models for Testing 3.0 Engagement Model As a Service Crowd Sourcing Test Consulting and Advisory Delivery Model Industrialized Virtual – Cloud based SLAs and OLAs Based CSC Proprietary and Confidential 7 December 10, 2012 Open Source & Commercial Tools SaaS / Subscription model Licenses Pricing Model Pay - as - you go Output Based Outcome Based
8. Challenges Additional Skills Needed beyond Testing – Provisioning, Services Virtualization etc Enterprise Initial inhibition towards emerging technology adoption Doing testing in a Concerns on Security in Cloud Integration with non- virtualizable Technology Process People CSC Proprietary and Confidential 8 December 10, 2012 Lack of Test Environment management expertise Doing testing in a different way virtualizable components
9. Need of the Hour • New Menu of Testing Solutions to accelerate adoption of disruptive and emerging technologies – Cloud, Mobile, Big Data, Social Media • Right Skill Mix to lead next generational Testing Services – Cloud Technologies, Virtualization, Testing Tools, Test Environment Management Skills etc • Strengthen lifecycle quality management with automation - Open Source and Commercial COTS and pre-built test accelerators (frameworks, regression test packs etc) • Competitive rate card for Testing — billed as a service CSC Proprietary and Confidential 9 December 10, 2012 • Competitive rate card for Testing — billed as a service • No capital investment • Pay for what you need, when you need it • Full managed services options from Test Environment Provisioning to Release to Production Validation • Industrialized Service Delivery for standardized, repeatable and predictable testing in Shared Services Model –Offering standardized test tools, methodologies and test environments in Cloud • Industry Point solutions with domain accelerators and reusable assets
10. CSC Proprietary and Confidential Thank You
11. CSC Proprietary and Confidential 11 December 10, 2012