GoodSpring Portfolio

Services Portfolio of GoodSpring Technologies

Transcript

1. Services Portfolio GoodSpring Technologies
2. AGENDA • Outsourcing capabilities • Services Portfolio – Server and Network Support – IT Projects – Virtualization and hosting virtual infrastructure – Free and Open Source Solutions • Technologies
3. Outsourcing Capabilities
4. Project Management Potential • One with experience of managing IT projects with more than 300 employees – See the CV of Todor Todorov • One with experience of managing IT teams with more than 30 employees • Two experienced in IT processes management We have the potential to lead outsourced projects on a „Managed Services“ basis for both small and large business sized Customers. Microsoft Word 97 - 2003 Document
5. Services Portfolio
6. Server and Network Support 1/2 • Remote automated monitoring, remote support • Processes for on-site intervention exist • Keeping data confidentiality and security of the remote access
7. Server and Network Support 2/2 Incident Management * Resolution of Incidental Failures * Meeting the SLA times Problem Management * Detects which incidents are persistent * Identifies the changes needed for their resolution Change management * Plan the changes * Execute actions needed * Keep track of results Configuration Management * Log the changes in the CMDB Achievement of continuous improvement in Your IT infrastructure Description of the Main Support Processes
8. IT Projects • Design and implementation of Your IT infrastructure • Implementation of parts of the IT infrastructure • IT Audits • Infrastructure changes for gaining quality and cost efficiency • Consultancy for business systems integration • Development of IT Management tools
9. Virtualization and Hosting We make your physical machines virtual and colocate them in a high rank datacenter • No need for new hardware • No need for electricity redundancy (UPS nor diesel generator) • No need for server room, rack, air conditioning • Low cost / highly secured solution Hosting at a certified datacenter http://telepoint.bg ISO 27001:2005 Information Security Certificate ISO 9001:2008 Quality Certificate
10. FOSS Business Solutions • Business solutions, based on OpenERP Free and Open Source Business Suite – Used by 6 000 000 users – 2 000 business modules ready at your disposal • Our services in regards to OpenERP – Consultation regarding your business needs – Implementation, customisation, training – „Full Tower“ support: hardware, OS, DataBase, OpenERP application
11. Technologies
12. List of Technologies • UNIX: Linux, *BSD, HP-UX, Solaris • Windows 2000/2003/2008 Servers, Active Directory • Databases: MySQL, PostgreSQL, MSSQL • Middleware: WebLogic, JBoss • Backups and Storage • Networking: Cisco, UNIX based appliances • Scripting languages: Python, Perl
13. Thank You! GoodSpring Technologies @ sales@goodspring-tech.com http://goodspring-tech.com Todor Todorov – CEO @ todorov@goodspring-tech.com http://bg.linkedin.com/in/tttodorov tt_todorov