How to be a professional

Presentation from the workshop we held with Leon Gavalas (https://gr.linkedin.com/in/leongavalas), for ThinkBiz (http://thinkbiz.gr/en)

Transcript

1. Professional how to be? Leon & Antonis
2. What we’ll be talking about • Every day • Doing business • Life at the office
3. Let’s play a game “Intros”
4. Every day life
6. Act like a professional • Social media • Attitude • Ask their opinion - listen
7. Nail conversations • Don’t be arrogant • Always have a [fcking] business card • Please, please, please avoid calling tunes
8. Doing business • Write good and to-the-point emails • Meet and sell like a champ • Follow up and be in touch • Support your customers
9. Let’s play a game “Emails”
10. Let’s play a game “Emails” akalipetis@gmail.com Challenge #1 Achieve a sponsorship for ThinkBiz without previous contact Challenge #2 You received an email saying that ThinkBiz sucks and you should go to hell. Reply! Challenge #3 Follow up to multi-billionaire investor that you met at a ThinkBiz event yesterday
11. Emails • Always reply to intros on time • Professional style and language • Subject is your door to paradise • Check your recipients • Make sure you have a signature • Study and personalize your emails
12. Meet and sell like a champ • Always be prepared • Study your customer • Have a proposal in hand • Ideally printed • Stay on topic • No phone, or distractions
13. Follow up and be in touch • Be brief • Re intro yourself • Give some time, let them breathe • Thank for meeting • Propose next steps/actions
14. Support your customers • Deliver • Evaluate yourself • Send forms, question regularly • Find solutions
15. Let’s play a game “Sale cycle”
16. Let’s play a game “Sale cycle” You are a salesperson for a Billing SaaS platform • Team of 3 • One critical success factors for each step
17. Support your customers • Intro • First contact • Meeting • Follow up • Sale • Follow up • Upsell
18. Pitfalls • Don’t cry for me Argentina if bitched • Protect yourself and your company
19. Life at the office
21. Life in the office • Pay on time • Don’t be a bitch • People management
22. Life at the office • Promote others • Do not externalize problems, find solutions • Proper attitude, no hypocrisy
23. Thank you Leon Gavalas - leon.gavalas@gmail.com Antonis Kalipetis - akalipetis@gmail.com