and gain value out of our email marketing efforts. E-mail’s Bad Rap Spam messages are sent per day 94 Billion of all E-mail is spam 78% Spam costs the global economy about $20 Billion
to use one to sign up for anything online 2) It is the primary form of business communication. 3) Open rates and emails are consistently rising. Mobile is making it happen. 4) We use e-mail data to support other channels. How do we know?
review the email & its contents to determine whether or not to pass along to the email to the recipient • Spam Folders – Automatic service that sorts messages determined to be spam. Recipients are able to review those messages to assess value. • Instant Unsubscribe – A popular G-Mail function is the instant unsubscribe feature. Allows user to bypass e-mail specific unsubscribe process. • Automatic Filter Tabs – E-mail service provider “reads” the content of an email to determine it’s nature – promotional, direct recipient, spam, social, etc… What are the current solutions?
a voice and I’m going to use it.” Personalized “Make it relevant to me.” Prescriptive “I’m in control of the shopping process.” McKinsey’s 4 P’s of Marketing
optimized content is a must – your audience’s experience should be consistent on all devices. Be concise – get your point across quickly at the top of your message and persuade the reader to continue. Pervasive
marketing. Make your readers eager for more. Develop Audience-First content that helps drive cross channel opt- in’s. Your audience shares data (willingly or not) to help improve their digital experience – use it! Participatory
Valued Attendee Leverage segmentation to reach a variety of demographics in a way that appeals to them directly. Layers of Personalization: Gender, Location, Seasonal, Actual Event, Time of Day when email is read. Personalization
are relevant, and give your recipients the option to opt-out easily. Create a layer of segmentation by allowing recipients to tell you what they would like to hear about. Let your recipients determine how often they receive your emails. Prescriptive
It keeps things columnar and web optimized. Check out www.basilicablockparty.com for an example. Participatory: Do you want input on artists or speakers to have at your next event? Want to run a campaign to crowdsource menu options? Include action buttons in your emails to give your recipients a reason to engage. Personalization: Do you have guests buying VIP tickets or upper level packages? Target them with messages relating to perks of VIP purchases and advanced ticket sale options. Prescriptive: Do you send out weekly announcements about your event? Give your recipients the option to only receive a monthly email and draft a “digest” to cover any updates that are important for them to have. Event Examples
be re-focused to capture your guests in a way that makes them feel like it is an extension of the event. Use the 4 P’s to convey an audience-first message rather than positioning your event ahead of your target audience. Research language and tools to use in your e-mails avoid being caught in the filter. In Summary
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