Modeling Social Data, Lecture 1: Introduction / Overview

Transcript

1. 1.

   Introduction and Overview APAM E4990 Modeling Social Data Jake Hofman

   Columbia University January 25, 2019 Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 1 / 58
2. 2.

   Course overview Modeling social data requires an understanding of: 1

   How to obtain data produced by (online) human interactions 2 What questions we typically ask about human-generated data 3 How to make these questions precise and quantitative 4 How to interpret and communicate results Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 2 / 58
3. 3.

   Questions Many long-standing questions in the social sciences are notoriously

   difficult to answer, e.g.: • “Who says what to whom in what channel with what effect”? (Laswell, 1948) • How do ideas and technology spread through cultures? (Rogers, 1962) • How do new forms of communication affect society? (Singer, 1970) • . . . Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 3 / 58
4. 4.

   Questions Typically difficult to observe the relevant information via conventional

   methods Moreno, 1933 Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 4 / 58
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   Large-scale data Recently available electronic data provide an unprecedented opportunity

   to address these questions at scale Demographic Behavioral Network Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 5 / 58
6. 6.

   Computational social science An emerging discipline at the intersection of

   the social sciences, statistics, and computer science Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 6 / 58
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   Computational social science An emerging discipline at the intersection of

   the social sciences, statistics, and computer science (motivating questions) Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 6 / 58
8. 8.

   Computational social science An emerging discipline at the intersection of

   the social sciences, statistics, and computer science (fitting large, potentially sparse models) Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 6 / 58
9. 9.

   Computational social science An emerging discipline at the intersection of

   the social sciences, statistics, and computer science (parallel processing for filtering and aggregating data) Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 6 / 58
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    Topics Exploratory Data Analysis Classification Regression Networks Jake Hofman (Columbia

    University) Introduction and Overview January 25, 2019 7 / 58
11. 11.

    Exploratory Data Analysis (a.k.a. counting and plotting things) Jake Hofman

    (Columbia University) Introduction and Overview January 25, 2019 8 / 58
12. 12.

    Regression (a.k.a. modeling continuous things) Jake Hofman (Columbia University) Introduction

    and Overview January 25, 2019 9 / 58
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    Classification (a.k.a. modeling discrete things) Jake Hofman (Columbia University) Introduction

    and Overview January 25, 2019 10 / 58
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    Networks (a.k.a. counting complicated things) Jake Hofman (Columbia University) Introduction

    and Overview January 25, 2019 11 / 58
15. 15.

    Prediction and explanation Important to view prediction and explanation as

    compliments, not substitutes Computer science ˆ y Predict vs and Social science ˆ β Explain Otherwise it can be difficult to make long-term progress in advancing social science Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 12 / 58
16. 16.

    The clean real story “We have a habit in writing

    articles published in scientific journals to make the work as finished as possible, to cover all the tracks, to not worry about the blind alleys or to describe how you had the wrong idea first, and so on. So there isn’t any place to publish, in a dignified manner, what you actually did in order to get to do the work ...” -Richard Feynman Nobel Lecture1, 1965 1http://bit.ly/feynmannobel Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 13 / 58
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    Case studies Web demographics Daily Per−Capita Pageviews 0 10 20

    30 40 50 60 70 q q q q q Over $25k Under $25k Black & Hispanic White No College Some College Over 65 Under 65 Female Male Income Race Education Age Sex Search predictions "Right Round" Week Rank 40 30 20 10 c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c Mar−09 Apr−09 May−09 Jun−09 Jul−09 Aug−09 Billboard Search Viral hits Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 14 / 58
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    Predicting consumer activity with Web search with Sharad Goel, S´

    ebastien Lahaie, David Pennock, Duncan Watts "Right Round" Week Rank 40 30 20 10 c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c Mar−09 Apr−09 May−09 Jun−09 Jul−09 Aug−09 Billboard Search Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 15 / 58
19. 19.

    Search predictions Motivation Does collective search activity provide useful predictive

    signal about real-world outcomes? "Right Round" Week Rank 40 30 20 10 c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c Mar−09 Apr−09 May−09 Jun−09 Jul−09 Aug−09 Billboard Search Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 16 / 58
20. 20.

    Search predictions Motivation Past work mainly focuses on predicting the

    present2 and ignores baseline models trained on publicly available data Date Flu Level (Percent) 1 2 3 4 5 6 7 8 2004 2005 2006 2007 2008 2009 2010 Actual Search Autoregressive 2Varian, 2009 Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 17 / 58
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    Search predictions Motivation We predict future sales for movies, video

    games, and music "Transformers 2" Time to Release (Days) Search Volume a −30 −20 −10 0 10 20 30 "Tom Clancy's HAWX" Time to Release (Days) Search Volume b −30 −20 −10 0 10 20 30 "Right Round" Week Rank 40 30 20 10 c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c c Mar−09 Apr−09 May−09 Jun−09 Jul−09 Aug−09 Billboard Search Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 18 / 58
22. 22.

    Search predictions Search models For movies and video games, predict

    opening weekend box office and first month sales, respectively: log(revenue) = β0 + β1 log(search) + For music, predict following week’s Billboard Hot 100 rank: billboardt+1 = β0 + β1 searcht + β2 searcht−1 + Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 19 / 58
23. 23.

    Search predictions Search volume Jake Hofman (Columbia University) Introduction and

    Overview January 25, 2019 20 / 58
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    Search predictions Search models Search activity is predictive for movies,

    video games, and music weeks to months in advance Movies Predicted Revenue (Dollars) Actual Revenue (Dollars) 103 104 105 106 107 108 109 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •• • • • • • • • • • • • • • • • • • • • • • • • • a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a 103 104 105 106 107 108 109 Video Games Predicted Revenue (Dollars) Actual Revenue (Dollars) 103 104 105 106 107 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b 103 104 105 106 107 • Non−Sequel Sequel Music Predicted Billboard Rank Actual Billboard Rank 0 20 40 60 80 100 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • c 0 20 40 60 80 100 Movies Time to Release (Weeks) Model Fit 0.4 0.5 0.6 0.7 0.8 0.9 d d d d d d d −6 −5 −4 −3 −2 −1 0 Video Games Time to Release (Weeks) Model Fit 0.4 0.5 0.6 0.7 0.8 0.9 e e e e e e e −6 −5 −4 −3 −2 −1 0 Music Time to Release (Weeks) Model Fit 0.4 0.5 0.6 0.7 0.8 0.9 f f f f f f f −6 −5 −4 −3 −2 −1 0 Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 21 / 58
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    Search predictions Baseline models For movies, use budget, number of

    opening screens and Hollywood Stock Exchange: log(revenue) = β0 + β1 log(budget) + β2 log(screens) + β3 log(hsx) + Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 22 / 58
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    Search predictions Baseline models For video games, use critic ratings

    and predecessor sales (sequels only): log(revenue) = β0 + β1 rating + β2 log(predecessor) + Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 22 / 58
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    Search predictions Baseline models For music, use an autoregressive model

    with the previously available rank: billboardt+1 = β0 + β1 billboardt−1 + Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 22 / 58
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    Search predictions Baseline + combined models Baseline models are often

    surprisingly good Movies (Baseline) Predicted Revenue (Dollars) Actual Revenue (Dollars) 103 104 105 106 107 108 109 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a 103 104 105 106 107 108 109 Video Games (Baseline) Predicted Revenue (Dollars) Actual Revenue (Dollars) 103 104 105 106 107 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b b 103 104 105 106 107 • Non−Sequel Sequel Music (Baseline) Predicted Billboard Rank Actual Billboard Rank 0 20 40 60 80 100 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • c 0 20 40 60 80 100 Movies (Combined) Predicted Revenue (Dollars) Actual Revenue (Dollars) 103 104 105 106 107 108 109 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d d 103 104 105 106 107 108 109 Video Games (Combined) Predicted Revenue (Dollars) Actual Revenue (Dollars) 103 104 105 106 107 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •• • • • • • • • • • • • • • • e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e 103 104 105 106 107 • Non−Sequel Sequel Music (Combined) Predicted Billboard Rank Actual Billboard Rank 0 20 40 60 80 100 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • f 0 20 40 60 80 100 Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 23 / 58
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    Search predictions Model comparison For movies, search is outperformed by

    the baseline and of little marginal value Model Fit 0.4 0.5 0.6 0.7 0.8 0.9 1.0 Combined Combined Combined Combined Combined Combined Combined Combined Combined Combined Combined Combined Combined Combined Combined Search Search Search Search Search Search Search Search Search Search Search Search Search Search Search Baseline Baseline Baseline Baseline Baseline Baseline Baseline Baseline Baseline Baseline Baseline Baseline Baseline Baseline Baseline N onsequel G am es Sequel G am es M usic M ovies Flu Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 24 / 58
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    Search predictions Model comparison For video games, search helps substantially

    for non-sequels, less so for sequels Model Fit 0.4 0.5 0.6 0.7 0.8 0.9 1.0 Combined Combined Combined Combined Combined Combined Combined Combined Combined Combined Combined Combined Combined Combined Combined Search Search Search Search Search Search Search Search Search Search Search Search Search Search Search Baseline Baseline Baseline Baseline Baseline Baseline Baseline Baseline Baseline Baseline Baseline Baseline Baseline Baseline Baseline N onsequel G am es Sequel G am es M usic M ovies Flu Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 24 / 58
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    Search predictions Model comparison For music, the addition of search

    yields a substantially better combined model Model Fit 0.4 0.5 0.6 0.7 0.8 0.9 1.0 Combined Combined Combined Combined Combined Combined Combined Combined Combined Combined Combined Combined Combined Combined Combined Search Search Search Search Search Search Search Search Search Search Search Search Search Search Search Baseline Baseline Baseline Baseline Baseline Baseline Baseline Baseline Baseline Baseline Baseline Baseline Baseline Baseline Baseline N onsequel G am es Sequel G am es M usic M ovies Flu Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 24 / 58
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    Search predictions Summary • Relative performance and value of search

    varies across domains • Search provides a fast, convenient, and flexible signal across domains • “Predicting consumer activity with Web search” Goel, Hofman, Lahaie, Pennock & Watts, PNAS 2010 Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 25 / 58
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    P.S. POLICYFORUM In February 2013, Google Flu Trends (GFT) made

    headlines but not for a reason that Google executives or the creators of the fl u tracking system would have hoped. Nature reported that GFT was pre- dicting more than double the pro- portion of doctor visits for influ- enza-like illness (ILI) than the Cen- ters for Disease Control and Preven- tion (CDC), which bases its esti- mates on surveillance reports from laboratories across the United States ( 1, 2). This happened despite the fact that GFT was built to predict CDC reports. Given that GFT is often held up as an exemplary use of big data ( 3, 4), what lessons can we draw from this error? The problems we identify are not limited to GFT. Research on whether search or social media can predict x has become common- place ( 5– 7) and is often put in sharp contrast with traditional methods and hypotheses. surement and construct validity and reli- ability and dependencies among data (12). the algorithm in 2009, and this model has run ever since, with a few changes announced in October 2013 ( 10, 15). Although not widely reported until 2013, the new GFT has been persistently overestimating flu prevalence for a much longer time. GFT also missed by a very large margin in the 2011–2012 fl u sea- son and has missed high for 100 out of 108 weeks starting with August 2011 (see the graph ). These errors are not randomly distributed. For example, last week’s errors predict this week’s errors (temporal auto- correlation), and the direction and magnitude of error varies with the time of year (seasonality). These patterns mean that GFT overlooks considerable information that could be extracted by traditional statistical methods. Even after GFT was updated in 2009, the comparative value of the algorithm as a The Parable of Google Flu: Traps in Big Data Analysis BIG DATA David Lazer, 1, 2 * Ryan Kennedy, 1, 3, 4 Gary King, 3 Alessandro Vespignani 3,5,6 Large errors in fl u prediction were largely avoidable, which offers lessons for the use of big data. FINAL FINAL FINAL FINAL ounda- ntation ruct of ompa- e mea- imum, nstable ecause oogle’s ics are mprove nsum- nges in behav- e most 0 2 4 6 8 10 07/01/09 07/01/10 07/01/11 07/01/12 07/01/13 Google Flu Lagged CDC Google Flu + CDC CDC 50 100 150 Google Flu Lagged CDC Google Flu + CDC Google estimates more than double CDC estimates Google starts estimating high 100 out of 108 weeks % ILI % baseline) Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 26 / 58
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    Demographic diversity on the Web with Irmak Sirer and Sharad

    Goel (ICWSM 2012) Daily Per−Capita Pageviews 0 10 20 30 40 50 60 70 q q q q q Over $25k Under $25k Black & Hispanic White No College Some College Over 65 Under 65 Female Male Income Race Education Age Sex Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 27 / 58
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    Motivation Previous work is largely survey-based and focuses and group-level

    differences in online access Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 28 / 58
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    Motivation “As of January 1997, we estimate that 5.2 million

    African Americans and 40.8 million whites have ever used the Web, and that 1.4 million African Americans and 20.3 million whites used the Web in the past week.” -Hoffman & Novak (1998) Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 28 / 58
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    Motivation Focus on activity instead of access How diverse is

    the Web? To what extent do online experiences vary across demographic groups? Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 29 / 58
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    Data • Representative sample of 265,000 individuals in the US,

    paid via the Nielsen MegaPanel3 • Log of anonymized, complete browsing activity from June 2009 through May 2010 (URLs viewed, timestamps, etc.) • Detailed individual and household demographic information (age, education, income, race, sex, etc.) 3Special thanks to Mainak Mazumdar Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 30 / 58
39. 39.

    Data # ls -alh nielsen_megapanel.tar -rw-r--r-- 100G Jul 17 13:00

    nielsen_megapanel.tar Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 31 / 58
40. 40.

    Data # ls -alh nielsen_megapanel.tar -rw-r--r-- 100G Jul 17 13:00

    nielsen_megapanel.tar • Normalize pageviews to at most three domain levels, sans www e.g. www.yahoo.com → yahoo.com, us.mg2.mail.yahoo.com/neo/launch → mail.yahoo.com Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 31 / 58
41. 41.

    Data # ls -alh nielsen_megapanel.tar -rw-r--r-- 100G Jul 17 13:00

    nielsen_megapanel.tar • Normalize pageviews to at most three domain levels, sans www e.g. www.yahoo.com → yahoo.com, us.mg2.mail.yahoo.com/neo/launch → mail.yahoo.com • Restrict to top 100k (out of 9M+ total) most popular sites (by unique visitors) Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 31 / 58
42. 42.

    Data # ls -alh nielsen_megapanel.tar -rw-r--r-- 100G Jul 17 13:00

    nielsen_megapanel.tar • Normalize pageviews to at most three domain levels, sans www e.g. www.yahoo.com → yahoo.com, us.mg2.mail.yahoo.com/neo/launch → mail.yahoo.com • Restrict to top 100k (out of 9M+ total) most popular sites (by unique visitors) • Aggregate activity at the site, group, and user levels Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 31 / 58
43. 43.

    Aggregate usage patterns How do users distribute their time across

    different categories? Fraction of total pageviews 0.05 0.10 0.15 0.20 0.25 q q q q q Social M edia E−m ail G am es Portals Search All groups spend the majority of their time in the top five most popular categories Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 32 / 58
44. 44.

    Aggregate usage patterns How do users distribute their time across

    different categories? User Rank by Daily Activity Fraction of Pageviews in Category 0.05 0.10 0.15 0.20 0.25 0.30 q q q q q q q q q q 10% 30% 50% 70% 90% q Social Media E−mail Games Portals Search Highly active users devote nearly twice as much of their time to social media relative to typical individuals Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 32 / 58
45. 45.

    Group-level activity How does browsing activity vary at the group

    level? Daily Per−Capita Pageviews 0 10 20 30 40 50 60 70 q q q q q Over $25k Under $25k Black & Hispanic White No College Some College Over 65 Under 65 Female Male Income Race Education Age Sex Large differences exist even at the aggregate level (e.g. women on average generate 40% more pageviews than men) Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 33 / 58
46. 46.

    Group-level activity How does browsing activity vary at the group

    level? Daily Per−Capita Pageviews 0 10 20 30 40 50 60 70 q q q q q Over $25k Under $25k Black & Hispanic White No College Some College Over 65 Under 65 Female Male Income Race Education Age Sex Younger and more educated individuals are both more likely to access the Web and more active once they do Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 33 / 58
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    Group-level activity All demographic groups spend the majority of their

    time in the same categories Age Fraction of total pageviews 0.0 0.1 0.2 0.3 0.4 0.5 q q q q q q q q q q q q q q q q 5 10 15 20 25 30 35 40 45 50 55 60 65 70 75 80 q Social Media E−mail Games Portals Search Fraction of total pageviews 0.0 0.1 0.2 0.3 0.4 Education • • • • • • • G ram m ar School Som e H igh School H igh School G raduate Som e C ollege Associate D egree Bachelor's D egree Post G raduate D egree Sex • • Fem ale M ale Income • • • • • • $0−25k $25−50k $50−75k $75−100k $100−150k $150k+ Race • • • • • O ther H ispanic Black W hite Asian Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 34 / 58
48. 48.

    Group-level activity Older, more educated, male, wealthier, and Asian Internet

    users spend a smaller fraction of their time on social media Age Fraction of total pageviews 0.0 0.1 0.2 0.3 0.4 0.5 q q q q q q q q q q q q q q q q 5 10 15 20 25 30 35 40 45 50 55 60 65 70 75 80 q Social Media E−mail Games Portals Search Fraction of total pageviews 0.0 0.1 0.2 0.3 0.4 Education • • • • • • • G ram m ar School Som e H igh School H igh School G raduate Som e C ollege Associate D egree Bachelor's D egree Post G raduate D egree Sex • • Fem ale M ale Income • • • • • • $0−25k $25−50k $50−75k $75−100k $100−150k $150k+ Race • • • • • O ther H ispanic Black W hite Asian Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 34 / 58
49. 49.

    Group-level activity Lower social media use by these groups is

    often accompanied by higher e-mail volume Age Fraction of total pageviews 0.0 0.1 0.2 0.3 0.4 0.5 q q q q q q q q q q q q q q q q 5 10 15 20 25 30 35 40 45 50 55 60 65 70 75 80 q Social Media E−mail Games Portals Search Fraction of total pageviews 0.0 0.1 0.2 0.3 0.4 Education • • • • • • • G ram m ar School Som e H igh School H igh School G raduate Som e C ollege Associate D egree Bachelor's D egree Post G raduate D egree Sex • • Fem ale M ale Income • • • • • • $0−25k $25−50k $50−75k $75−100k $100−150k $150k+ Race • • • • • O ther H ispanic Black W hite Asian Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 34 / 58
50. 50.

    Revisiting the digital divide How does usage of news, health,

    and reference vary with demographics? Average pageviews per month 0 2 4 6 8 10 12 Education • • • • • • • G ram m ar School Som e H igh School H igh School G raduate Som e C ollege Associate D egree Bachelor's D egree Post G raduate D egree Sex • • Fem ale M ale Income • • • • • • $0−25k $25−50k $50−75k $75−100k $100−150k $150k+ Race • • • • • O ther H ispanic Black W hite Asian • News Health Reference Post-graduates spend three times as much time on health sites than adults with only some high school education Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 35 / 58
51. 51.

    Revisiting the digital divide How does usage of news, health,

    and reference vary with demographics? Average pageviews per month 0 2 4 6 8 10 12 Education • • • • • • • G ram m ar School Som e H igh School H igh School G raduate Som e C ollege Associate D egree Bachelor's D egree Post G raduate D egree Sex • • Fem ale M ale Income • • • • • • $0−25k $25−50k $50−75k $75−100k $100−150k $150k+ Race • • • • • O ther H ispanic Black W hite Asian • News Health Reference Asians spend more than 50% more time browsing online news than do other race groups Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 35 / 58
52. 52.

    Revisiting the digital divide How does usage of news, health,

    and reference vary with demographics? Average pageviews per month 0 2 4 6 8 10 12 Education • • • • • • • G ram m ar School Som e H igh School H igh School G raduate Som e C ollege Associate D egree Bachelor's D egree Post G raduate D egree Sex • • Fem ale M ale Income • • • • • • $0−25k $25−50k $50−75k $75−100k $100−150k $150k+ Race • • • • • O ther H ispanic Black W hite Asian • News Health Reference Even when less educated and less wealthy groups gain access to the Web, they utilize these resources relatively infrequently Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 35 / 58
53. 53.

    Revisiting the digital divide How does usage of news, health,

    and reference vary with demographics? Average pageviews per month 0 2 4 6 8 10 12 News q q q q q H igh School G raduate Som e C ollege Associate D egree Bachelor's D egree Post G raduate D egree Health q q q q q H igh School G raduate Som e C ollege Associate D egree Bachelor's D egree Post G raduate D egree Reference q q q q q H igh School G raduate Som e C ollege Associate D egree Bachelor's D egree Post G raduate D egree Asian Black Hispanic White Controlling for other variables, effects of race and gender largely disappear, while education continues to have large effect pi = j αj xij + j k βjkxij xik + j γj x2 ij + i Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 36 / 58
54. 54.

    Revisiting the digital divide How does usage of news, health,

    and reference vary with demographics? Average pageviews per month 0 2 4 6 8 10 12 Health q q q q q H igh School G raduate Som e C ollege Associate D egree Bachelor's D egree Post G raduate D egree Female Male However, women spend considerably more time on health sites compared to men Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 37 / 58
55. 55.

    Revisiting the digital divide How does usage of news, health,

    and reference vary with demographics? Monthly pageviews on health sites 20 40 60 80 100 Female Male However, women spend considerably more time on health sites compared to men, although means can be misleading Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 37 / 58
56. 56.

    Individual-level prediction How well can one predict an individual’s demographics

    from their browsing activity? • Represent each user by the set of sites visited • Fit linear models4 to predict majority/minority for each attribute on 80% of users • Tune model parameters using a 10% validation set • Evaluate final performance on held-out 10% test set 4http://bit.ly/svmperf Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 38 / 58
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    Individual-level prediction Reasonable (∼70-85%) accuracy and AUC across all attributes

    College/No College Under/Over $50,000 Household Income White/Non−White Female/Male Over/Under 25 Years Old Accuracy q q q q q .5 .6 .7 .8 .9 1 AUC q q q q q .5 .6 .7 .8 .9 1 Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 39 / 58
58. 58.

    Individual-level prediction Highly-weighted sites under the fitted models Large positive

    weight Large negative weight Female winster.com lancome-usa.com sports.yahoo.com espn.go.com White marlboro.com cmt.com mediatakeout.com bet.com College Educated news.yahoo.com linkedin.com youtube.com myspace.com Over 25 Years Old evite.com classmates.com addictinggames.com youtube.com Household Income Under $50,000 eharmony.com tracfone.com rownine.com matrixdirect.com Table 2: A selection of the most predictive (i.e., most highly weighted) sites for each classification task. College/No College Under/Over $50,000 Household Income White/Non−White Female/Male Over/Under 25 Years Old AUC ! ! ! ! ! .5 .6 .7 .8 .9 1 Accuracy ! ! ! ! ! .5 .6 .7 .8 .9 1 Figure 7, a measure that effectively re-normalizes the ma- jority and minority classes to have equal size. Intuitively, AUC is the probability that a model scores a randomly se- lected positive example higher than a randomly selected neg- ative one (e.g., the probability that the model correctly dis- tinguishes between a randomly selected female and male). Though an uninformative rule would correctly discriminate between such pairs 50% of the time, predictions based on Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 40 / 58
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    Individual-level prediction Proof of concept browser demo http://bit.ly/surfpreds (deprecated) Jake

    Hofman (Columbia University) Introduction and Overview January 25, 2019 41 / 58
60. 60.

    Summary • Highly active users spend disproportionately more of their

    time on social media and less on e-mail relative to the overall population • Access to research, news, and healthcare is strongly related to education, not as closely to ethnicity • User demographics can be inferred from browsing activity with reasonable accuracy • “Who Does What on the Web”, Goel, Hofman & Sirer, ICWSM 2012 Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 42 / 58
61. 61.

    The structural virality of online diffusion with Ashton Anderson, Sharad

    Goel, Duncan Watts (Management Science 2015) Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 43 / 58
62. 62.

    “Going Viral”? Jake Hofman (Columbia University) Introduction and Overview January

    25, 2019 44 / 58
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    “Going Viral”? Jake Hofman (Columbia University) Introduction and Overview January

    25, 2019 45 / 58
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    “Going Viral”? “Therefore we ... wish to proceed with great

    care as is proper, and to cut off the advance of this plague and cancerous disease so it will not spread any further ...”5 -Pope Leo X Exsurge Domine (1520) 5http://www.economist.com/node/21541719 Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 45 / 58
65. 65.

    “Going Viral”? Rogers (1962), Bass (1969) Jake Hofman (Columbia University)

    Introduction and Overview January 25, 2019 46 / 58
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    “Going viral”? Jake Hofman (Columbia University) Introduction and Overview January

    25, 2019 47 / 58
67. 67.

    “Going viral”? Jake Hofman (Columbia University) Introduction and Overview January

    25, 2019 47 / 58
68. 68.

    “Going viral”? How do popular things become popular? Jake Hofman

    (Columbia University) Introduction and Overview January 25, 2019 48 / 58
69. 69.

    Data • Examined one year of tweets from July 2011

    to July 2012 Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 49 / 58
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    Data • Examined one year of tweets from July 2011

    to July 2012 • Restricted to 1.4 billion tweets containing links to top news, videos, images, and petitions sites Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 49 / 58
71. 71.

    Data • Examined one year of tweets from July 2011

    to July 2012 • Restricted to 1.4 billion tweets containing links to top news, videos, images, and petitions sites • Aggregated tweets by URL, resulting in 1 billion distinct “events” Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 49 / 58
72. 72.

    Data • Examined one year of tweets from July 2011

    to July 2012 • Restricted to 1.4 billion tweets containing links to top news, videos, images, and petitions sites • Aggregated tweets by URL, resulting in 1 billion distinct “events” • Crawled friend list of each adopter Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 49 / 58
73. 73.

    Data • Examined one year of tweets from July 2011

    to July 2012 • Restricted to 1.4 billion tweets containing links to top news, videos, images, and petitions sites • Aggregated tweets by URL, resulting in 1 billion distinct “events” • Crawled friend list of each adopter • Inferred “who got what from whom” to construct diffusion trees Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 49 / 58
74. 74.

    Data • Examined one year of tweets from July 2011

    to July 2012 • Restricted to 1.4 billion tweets containing links to top news, videos, images, and petitions sites • Aggregated tweets by URL, resulting in 1 billion distinct “events” • Crawled friend list of each adopter • Inferred “who got what from whom” to construct diffusion trees • Characterized size and structure of trees Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 49 / 58
75. 75.

    The Structural Virality of Online Diffusion A B D C

    E Time Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 50 / 58
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    Information diffusion Cascade size distribution 0.00001% 0.0001% 0.001% 0.01% 0.1%

    1% 10% 1 10 100 1,000 10,000 Cascade Size CCDF Focus on the rare hits that get at least 100 adoptions Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 51 / 58
77. 77.

    Quantifying structure Measure the average distance between all pairs of

    nodes6 6Weiner (1947); correlated with other possible metrics Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 52 / 58
78. 78.

    Information diffusion Size and virality by category Remarkable structural diversity

    across across categories 0.001% 0.01% 0.1% 1% 10% 100% 100 1,000 10,000 Cascade Size CCDF Videos Pictures News Petitions 0.001% 0.01% 0.1% 1% 10% 100% 3 10 30 Structural Virality CCDF Videos Pictures News Petitions Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 53 / 58
79. 79.

    Information diffusion Structural diversity 0 50 100 150 time size

    0 5 10 15 20 time size 0 20 40 60 80 100 120 140 time size 0 20 40 60 80 100 120 time size 0.0 0.5 1.0 1.5 time size 0 10 20 30 40 50 60 70 time size Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 54 / 58
80. 80.

    Information diffusion Structural diversity Size is relatively poor predictive of

    structure Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 55 / 58
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    Summary Popular = Viral Jake Hofman (Columbia University) Introduction and

    Overview January 25, 2019 56 / 58
82. 82.

    Information diffusion Summary • Most cascades fail, resulting in fewer

    than two adoptions, on average • Of the hits that do succeed, we observe a wide range of diverse diffusion structures • It’s difficult to say how something spread given only its popularity • “The structural virality of online diffusion”, Anderson, Goel, Hofman & Watts (Management Science 2015) Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 57 / 58
83. 83.

    1. Ask good questions There’s nothing interesting in the data

    without them Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 58 / 58
84. 84.

    2. Think before you code 5 minutes at the whiteboard

    is worth an hour at the keyboard Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 58 / 58
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    3. Keep the answers simple Exploratory data analysis and linear

    models go a long way Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 58 / 58
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    4. Replication is key Otherwise it’s easy to get fooled

    by randomness and difficult to assess progress Jake Hofman (Columbia University) Introduction and Overview January 25, 2019 58 / 58