as a backend developer § Water polo player and coach § Farther of a 8 year old boy § Studied economics and computer science in Hamburg and Hiroshima § Hates waste / muda
a Manging Director § High risk of delay / costs § Operational excellence § Almost no airport experience § Fear of change § A lot of failed “IT-Projects”
2 3 4 5 Worker‘s council Management Airside Bus Driver Supervisor Dispatcher Has to protect the workers Want to reduce penalty payments Want to have a relaxed day, earning some bonus, lunch breaks Afraid of conflicts with airlines and other departments Counting days until retirement 1 3 4 5
Responsibility Supervisor Overstained by disruptive change Testing Session Every Sprint Scrum Master Worker‘s council Must represent the interest of all employees Introduction to our Backlog Refinement process Once Scrum Master Breach of trust Proaktive questions for critical requirements On demand Scrum Team Management No time Single appointments Every 2-3 Sprints Product Owner Airside Bus Drivers Excessive demand Trainings Prior to each major release Developers No time for the review / Shift work Group sessions 1-2 each Sprint Developers Dispatcher See above See above See above See above
Do Development Adapt Scrum Team Product Development (Cultural) Change Management “During the event, the Scrum Team and stakeholders review what was accomplished in the Sprint and what has changed in their environment.”
Transformation § A lot culture changed § Everything with an empowered young and motivated Scrum Team § The Sprint Review was the most important event § (The Backlog Refinement the most important process)
into the field and listen to what customers and dealers have to say.” (The New New Product Development Game by Hirotaka Takeuchi and Ikujiro Nonaka from the Havard Business Magazine (January 1986))