DevOps taught us how to connect our agile development teams with our IT Operations people but it stopped short of reaching out into "the business". When we want to outperform our competitors, a key goal is to accelerate the delivery of customer joy, and DevOps focuses on measuring lead time from code commit, forgetting about the fuzzy front end that comes first as the product is ideated, designed, and built. Value Stream Management (VSM) sees products as end-to-end value streams that start and end with the customer reaching through both product management and software engineering. This is how businesses use VSM today to thrive in the digital age.
- How VSM delivers customer joy and better business outcomes
- How to manage products as value streams
- Who uses VSM and why today