policies and standards for web content, design, and technology— in a way that respects subject-matter expertise. (For example, your CEO shouldn’t be setting standards for markup or tone of voice.)” DIGITAL GOVERNANCE DEFINED JONATHAN KAHN A LIST APART
Do people know how to get things published? • What about people who don’t update content? • Are there deﬁned workﬂows? • Decided by who? How? • Are they reviewed often? LET’S TALK ABOUT YOUR CHALLENGES?