Andrea Saez, Senior PMM @ airfocus ● 10+ yrs experience in product management and support ● Product speaker + writer ● Helping organizations be more outcome-focused A little about me
Roadmap 01 Always start with your objectives. Andrea Saez Desired Outcome ● What are your objectives? ● What is the desired outcome for those objectives? ● If achieved, what does success look like?
Luis Director of Product @ Tori.fi “I ask my team to use WSJF on a weekly basis, not because the end score or inputs matter, only because it gets them to think about a wider context of things. Tunnel vision can often be a problem, and the framework reminds them of any information they may have missed, and thus helps them frame information better.” Andrea Saez
Jen Product Consultant “I love the Kano model for sorting out the relationship between experience impact and expectations. I’ve used it off and on for years and now find myself turning back to it for a team that struggles to convince the business partners that tech debt and keeping the boring - but foundational- stuff working needs to be considered in the same context as new delighter features” Andrea Saez
Steve CPO @ Fiska “I use ICE but it needs to be augmented for all the other business variables that it is not meant to include. Skillset/Engineering capacity at a given time, cost of opportunity, strategic/reputational impact of doing something earlier, etc. All depends on the maturity of the business and ecosystem.” Andrea Saez
Focus on outcomes Find problems to solve Problems Run discovery to reach an outcome Experiment Build, measure, learn, repeat Learn and Discuss Align your team Objectives Andrea Saez
If leaders are not willing or able to make the right choices to focus on objectives and outcomes before prioritizing at random, then the product strategy is doomed from the start.” Marty Cagan Andrea Saez
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