How To Effectively Manage Your Team

This speaker deck will teach you on how to effectively manage teams in your business. These strategies are applicable to both in-house and offshore team members.

This presentation is taken from the Outsourcing Profit Machine Workshop. To learn more about outsourcing, visit http://www.melbourneseoservices.com/seo-products/outsourcing-training-dvds/

Transcript

1. EFFECTIVE MANAGEMENT Individual commitment to a group effort.
2. EFFECTIVE MANAGEMENT PROCESSES • Online business is like offline business • Manager tools podcast • One-on-ones • Coaching • Feedback
3. ONE-ON-ONES • Great managers know their team • 30 mins every few weeks • 10 mins them, 10 mins you, 5 mins growth • Asking questions, listening effectively, taking notes • <Real world example>
4. FEEDBACK • Quality control is key • Do it regularly both positive and negative • Ask for improved performances (early and often) • Why I don't use sandwich technique
5. FEEDBACK - PART 2 • May I give you some feedback? • When you do <insert behaviour> • Here's what happens <insert impact> • What you can do differently next time?
6. COACHING • 'A' players like to grow • What do you want to learn, make a plan, report progress • Our DVDs, 30DC, online membership portals for VA's
 
 
 
 
 

7. TEAM MEETINGS • Overcoming the space gap • Knowing where they fit • 45 mins every month or so • What have I been up to? • What have you been up to? • Question time
8. TEAM MEETING - PART 2 • Start & end on time • Stick to agenda • Take notes
9. EXTRA PRO TIPS • Project management: who, what, when • Delegate with measurable deliverables • Delegate reporting of the job as part of the task • Ask, how long will it take and add extra time
10. LET IT SINK IN • Documentation & training • SOD, EOD • One on ones, feedback, coaching, team meetings
11. QUESTIONS