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Jumping off the Hamster Wheel with Kanban

Jumping off the Hamster Wheel with Kanban

You’re running and running and running but the scenery never changes. You never actually get to your destination. So, you run faster and faster thinking that if you just try harder then you’ll get there. Do you feel like you’re living your life in a hamster wheel? You’re not alone. Many teams face conditions that keep them feeling exactly the same way.

This session walks through solutions to a variety of unfortunate problems teams commonly face, such as:

* unsustainable amounts of work, with pressure to start yet more work
* constant barrage of emergencies that push everything else to the side
* splitting peoples’ focus into percentages: 20% here, 40% there…
* a level of specialization across the team that creates a lot of wait time for requests
* inability to show others why you aren’t making progress on your deliverables

Julia Wester

July 27, 2016

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  1. Who are we? @everydaykanban @anna_kovats Julia Wester Consultant, Trainer, Blogger,

    Learner Anna Kovats Efficiency Afficionado, Mgr, Internal Consultant
  2. The cost of not limiting your WIP 5 interruptions x

    10 minutes = 50m lost work time [pp/ per day] 50 minutes x 5 days per week = ~ ½ work day lost [pp/per week] 8 people x ½ day per week = 4 working days lost in a week @everydaykanban @anna_kovats
  3. Let’s test how well you multitask! @everydaykanban @anna_kovats A B

    C D … J 1 2 3 4 … 10 I II III IV … X An exercise in two parts
  4. @everydaykanban @anna_kovats AK JW start Focus / commitment end Whether

    it is a standalone piece of work… or an entire project. WIP limits put a focus on focus
  5. Goal: Know what work is most important @everydaykanban @anna_kovats 5

    3 3 A C B C D C On Deck Doing Review Done A B D D B A
  6. 6: Improve Collaboratively @everydaykanban @anna_kovats Specialization and a small team

    led to a focus on cross-training to remove bottlenecks. Our Cross-Training Experiment
  7. only way to go higher confidence level better set expectations

    Stacie Buckley, Director of Business Operations, NBA.com, Turner Sports (2012) Changed minds, happier teams @everydaykanban @anna_kovats
  8. Successful journey, key outcomes • More realistic about what we

    could accomplish • Discussions became less emotional • Increased capacity without increasing cost • Saw major increase in revenue @everydaykanban @anna_kovats
  9. @everydaykanban @anna_kovats Want to begin your journey? • Start with

    a problem • Respect the past • Be a scientist • Learn via all outcomes • Repeat the cycle
  10. Have any questions? • Learn the signs of too much

    WIP & why it happens • Learn how to avoid change resistance • Learn ways to visualize your work & it's key attributes • Learn methods for prioritizing work • Learn methods for balancing project & non-project work • Understand why cross-training is key for specialist teams @everydaykanban @anna_kovats Want to dive deeper into any learning outcomes?